We used to eat at the one in UC TN several years ago and the burgers and fresh cut fries were amazing!! Burgers were well worth the money and fry portion was also big. We had not been to one since then. Visited this store today and for a simple burger and fresh cut fries and two drinks we paid $30!!! On top of that the burgers are much smaller and fry portion is smaller and too much seasoning. Then you ask for a tip when paying?? I'm sorry, I tip when I am serviced at my table not when I have to do everything myself. On a good note the burger was actually good but not $30 for 2 people good. We were disappointed in portion size vs price so we will not be returning.
Atmosphere: 3
Food: 4
Service: 3
Kasie McClanahan
Great cheeseburger and fries. The employees were kind and helpful. We will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger Combo, Side of Onion Rings, Cheeseburger and Fries, The Station Burger, The Station Burger and Fries, Station Burger, Station Fries
Marissa Keith
Everyone was nice and the food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
markus ellegood
Best place in the mall to eat Nathan was the most helpful I will definitely be backVegetarian options: My friend had fries very accommodating for vegan and vegetarian
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Station Burger
Sara G
We ordered nearly $40 of food and they managed to mess legitimately everything up. Ordered sauce on our burger it came dry.Ordered regular meat and they gave us station meat. They let my daughter order a salad and they had NO FORKS. When we ask for a fork they got an attitude with my husband. I had to go to a neighboring restaurant to get my a fork to eat the food we just paid for.If that's not bad enough the lady that gave us attitude over the fork would not stop talking rude about us while we were trying to eat. Absolutely terrible experience, will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Dan Smurawa
Food is made fresh to order, great variety, staff is really friendly, locally owned, clean facilities, what more could you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Station Burger
Thomas Kurtz
The food was okay. The fries and onion rings tasted like the oil was old. Hamburger with no cheese and they served it with cheese so I had to take it back. On the itemized list of receipt it shows 50 cents for the cheese but they said that's just included in the burger. I got to shake in the asked if I wanted whipped cream and a cherry. Then when I got the shake there was no cherry and they said they were out of cherries. Put on the itemized bill at 30 cents for the cherries but they said that was just for inventory management to know what used. I asked him how could they use something they didn't have? For two burgers onion rings fries and two chocolate shakes it was $35.00. the prices on the website how much lower than the prices of the store. The website that says 4.89 for a burger.
Atmosphere: 3
Food: 2
Service: 1
Jennae baker
Recently tried for the first time maybe a month ago & been eating here pretty often ( maybe 2X a week) & every time besides the last time was great! Unfortunately, on this last visit 1/19/24 my nearly $60 order for take out was messed up on 3 of the 4 burgers. I ordered 2 Arson Burgers, LG.fry & LG.onion rings & I know that's what I ordered because it's mine & my sons favorite burger & the only thing I've tried or eaten here . The 3rd burger was supposed to be whatever the most basic cheeseburger combo is & asked for it without anything else on it but cheese ,burger & bun but that's not how it was made. I did order my Mom a chili burger that came out right.Was really disappointed to find the order messed up when I got home & when I tried calling there was no working phone line to call.Would have gladly left a 5 star review before this experience & maybe being a bit harsh here but after all this I was frustrated.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Side of Onion Rings, Arson Burger
Jack Isom
It was so smoky I couldn't breathe, fix you hood guys. The food was sooo good, tho.
Atmosphere: 1
Food: 5
Service: 4
roddy johnson
Great place to eat a hamburger, fair price and good service. The station fries are fresh and very good, my favorite!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheeseburger and Fries, The Station Burger and Fries
Very good cheeseburger and onion rings. I will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Laranda Clemans
The review is for inside mall location. Image showed old location. Food is great. Recommend station fries, mozzarella sticks and of course their burgers.Parking: Shared parking lot with kentucky oaks mall
Atmosphere: 5
Food: 5
Service: 5
Jauffre Flannagan
My brother and I both had a burger meal. The portions were tiny, and all but one of the employees were fighting each other and talking trash about all of the customers. My burger was made wrong and not to my simple specifications. Lastly, the mozzarella sticks tasted and felt as of they had been set out, and dropped back into the fryer. Other than the burger, the entire experience was awful, and for just the two burger meals and one order of mozzarella sticks, the total was 36 dollars. I strongly advise not eating here unless you know someone that works there.Side note, it was also dirty in there, and when a customer pointed it out to an employee, they waved him out.
Atmosphere: 2
Food: 1
Service: 1
Shelia Nave
Delicious food quick service!
Atmosphere: 5
Food: 5
Service: 5
Destiny Simpson
Best burgers we have had in a long time. The service was wonderful too.
We used to eat at the one in UC TN several years ago and the burgers and fresh cut fries were amazing!! Burgers were well worth the money and fry portion was also big. We had not been to one since then. Visited this store today and for a simple burger and fresh cut fries and two drinks we paid $30!!! On top of that the burgers are much smaller and fry portion is smaller and too much seasoning. Then you ask for a tip when paying?? I'm sorry, I tip when I am serviced at my table not when I have to do everything myself. On a good note the burger was actually good but not $30 for 2 people good. We were disappointed in portion size vs price so we will not be returning.
Atmosphere: 3
Food: 4
Service: 3
Great cheeseburger and fries. The employees were kind and helpful. We will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger Combo, Side of Onion Rings, Cheeseburger and Fries, The Station Burger, The Station Burger and Fries, Station Burger, Station Fries
Everyone was nice and the food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
Best place in the mall to eat Nathan was the most helpful I will definitely be backVegetarian options: My friend had fries very accommodating for vegan and vegetarian
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Station Burger
We ordered nearly $40 of food and they managed to mess legitimately everything up. Ordered sauce on our burger it came dry.Ordered regular meat and they gave us station meat. They let my daughter order a salad and they had NO FORKS. When we ask for a fork they got an attitude with my husband. I had to go to a neighboring restaurant to get my a fork to eat the food we just paid for.If that's not bad enough the lady that gave us attitude over the fork would not stop talking rude about us while we were trying to eat. Absolutely terrible experience, will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Food is made fresh to order, great variety, staff is really friendly, locally owned, clean facilities, what more could you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Station Burger
The food was okay. The fries and onion rings tasted like the oil was old. Hamburger with no cheese and they served it with cheese so I had to take it back. On the itemized list of receipt it shows 50 cents for the cheese but they said that's just included in the burger. I got to shake in the asked if I wanted whipped cream and a cherry. Then when I got the shake there was no cherry and they said they were out of cherries. Put on the itemized bill at 30 cents for the cherries but they said that was just for inventory management to know what used. I asked him how could they use something they didn't have? For two burgers onion rings fries and two chocolate shakes it was $35.00. the prices on the website how much lower than the prices of the store. The website that says 4.89 for a burger.
Atmosphere: 3
Food: 2
Service: 1
Recently tried for the first time maybe a month ago & been eating here pretty often ( maybe 2X a week) & every time besides the last time was great! Unfortunately, on this last visit 1/19/24 my nearly $60 order for take out was messed up on 3 of the 4 burgers. I ordered 2 Arson Burgers, LG.fry & LG.onion rings & I know that's what I ordered because it's mine & my sons favorite burger & the only thing I've tried or eaten here . The 3rd burger was supposed to be whatever the most basic cheeseburger combo is & asked for it without anything else on it but cheese ,burger & bun but that's not how it was made. I did order my Mom a chili burger that came out right.Was really disappointed to find the order messed up when I got home & when I tried calling there was no working phone line to call.Would have gladly left a 5 star review before this experience & maybe being a bit harsh here but after all this I was frustrated.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Side of Onion Rings, Arson Burger
It was so smoky I couldn't breathe, fix you hood guys. The food was sooo good, tho.
Atmosphere: 1
Food: 5
Service: 4
Great place to eat a hamburger, fair price and good service. The station fries are fresh and very good, my favorite!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheeseburger and Fries, The Station Burger and Fries
Restaurantji Recommends
Very good cheeseburger and onion rings. I will definitely return.
Atmosphere: 5
Food: 5
Service: 5
The review is for inside mall location. Image showed old location. Food is great. Recommend station fries, mozzarella sticks and of course their burgers.Parking: Shared parking lot with kentucky oaks mall
Atmosphere: 5
Food: 5
Service: 5
My brother and I both had a burger meal. The portions were tiny, and all but one of the employees were fighting each other and talking trash about all of the customers. My burger was made wrong and not to my simple specifications. Lastly, the mozzarella sticks tasted and felt as of they had been set out, and dropped back into the fryer. Other than the burger, the entire experience was awful, and for just the two burger meals and one order of mozzarella sticks, the total was 36 dollars. I strongly advise not eating here unless you know someone that works there.Side note, it was also dirty in there, and when a customer pointed it out to an employee, they waved him out.
Atmosphere: 2
Food: 1
Service: 1
Delicious food quick service!
Atmosphere: 5
Food: 5
Service: 5
Best burgers we have had in a long time. The service was wonderful too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Station Burger and Fries