Zaxbys Chicken Fingers & Buffalo Wings

Peach tea was old, nasty and oddly thick with things floating in it. They are going to get someone very sick serving that.

It would have been nice to know the lobby was closed. The drive through was slow. Food was fine. Value was fine. The woman in the drive through was kind.

Atmosphere: 2

Food: 3

Service: 4

I placed a curbside pickup order through the Zaxby’s app and parked in the clearly marked Spot #1 for curbside. After waiting nearly 20 minutes with no food, I went inside to check on the order. It took several minutes just to be acknowledged, and when I finally spoke with someone, I was told I had been in the “wrong spot” — even though I was exactly where the app instructed me to be.

The staff showed no urgency or apology, and the person at the front counter was noticeably rude. When I asked about the lack of communication or effort to bring the food out, I was handed my order without a word — and it was cold, clearly having sat out for a while. Extremely disappointing experience from start to finish.

Atmosphere: 1

Food: 1

Service: 1

They gave me a cherry even though I said no and when I said that I didn't want it and the woman just threw it in the trash.. What if I were allergic to cherries

Atmosphere: 1

Food: 1

Service: 1

Fresh food at a great price.

Atmosphere: 4

Food: 4

Service: 4

Great qesadila

Atmosphere: 5

Food: 5

Service: 5

Just AVOID this restaurant.

They asked me if I wanted the new Asian salad “with the vegetable egg roll” before they even greeted me….. so I said yes. Omg the mistake I made.

Logic told me if a restaurant is gonna ask you to try something they are gonna make it great! Hell no. This salad is green lettuce and a chicken strip cut up. With a burned-ass eggroll that tastes two days old. Almost $14 for lettuce and a chicken strip.

I was also told the receipt was in the bag. It wasn’t. And neither were ANY napkins.

AVOID AVOID AVOID

Atmosphere: 3

Food: 1

Service: 4

Great food .awesome service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Zax Snak Meal

Ordered traditional wings and received boneless. On the road driving cross country and didn't notice this until we had already got back on the road. Fries were cold and the boneless chicken, which were basically cafeteria chicken nuggets, were soggy and cold as well. When ordering a soda with the meal, we were told the soda would be flat as they were "out of carbonation". First and last time at a Zaxby's. We will pass and go elsewhere in the future.

Atmosphere: 1

Food: 1

Service: 1

Only complete is the music is way too loud in the dining room! My father that's in his 70s has hearing aids and even taking them out, he was still uncomfortable with how loud the music was....

Atmosphere: 1

Food: 5

Service: 4

Rarely, do I enjoy a fast food meal as much as I did this one. The chicken was crunchy yet moist and the dipping sauce was excellent. The service was great, fast and polite. All the workers seemed happy. My son and I were out doing errands and decided to try Zaxbys. We will definitely be back and would recommend to friends.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingerz Platter

The food was horrible and cold...the service was awful...nothing was stocked..we went to refill tea they has already put them up..won't be going back!

Atmosphere: 2

Food: 1

Service: 1

The lady at the counter helping us was very friendly. This was the cleanest restaurant I have been to in a long time.

Atmosphere: 5

Food: 5

Service: 5

First time ever going to a Zaxbys. Lots of choices. Food was very good and fast even in the drive thru. Very nice pleasant workers. Only thing they forgot was silverware.

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch Fries, Funnel Cake with Caramel Sauce, Boneless Wings - 5, Kidz Nibbler Meal, Fried Pickles

food is always amazing yet the employees are always rude and have never given me anything more than one-word responses in the 25+ times I have been there in the past year. I will keep coming back for the food but the staff really should learn how to take an order without staring at you like you’re stupid and making you feel like you are bothering them every time you speak.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Big Zax Snak Meal