Buffalo Wild Wings

163 Lee Ave, Pikeville
(606) 432-2936

Recent Reviews

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Amber Ashburn

Pulled in at 11:20pm after being on the road with our mules for 8 straight hours and they wouldn't serve us. 4 vehicles in the parking lot, customers seated and eating.

Brice Woodard

One of the better bdubs I have been to. Wonderful environment and lots of super friendly people and workers alike

Byron

Nice staff

ari fields

Me and my family of 5 went here we waited 20 minutes to order and 1 hour ti get out food the waiter hardly checked up with us but she did refill our drinks and we didn’t want a small booth for 5 people and they sat as at a table next to a bar with kids and we got a lot of looks and the wings were crunchy in a weird way and there was hardly any sauce on them It was a okay experience

Atmosphere: 2

Food: 2

Service: 2

Tammy Huff

I purchased (2) 50 dollars gift cards before Christmas. I was told for each 50 spent you get a 10 dollar card. They were out of the cards so I had the cashier to write it at the top of my receipts. I went today to use them (using the receipts I had). They would not honor them and took my name and number to get back with me. Also said it was only 5 dollars cards not 10. Needless to say I told the manager I will not longer purchase cards in the restaurant. He told me I should have as for a manager that a cashier could not promise cards at a later date because they were out. Thought about it on my way home and I do not work Bdubs and I don’t know the rules so why would I have ask for a manager!!

Service: 1

Patrick Sparks

Food was exactly what we, a party of 2, expected from BWW. This visit was a train wreck from the instant we walked in. No one to greet patrons at the host table. A man, who was sitting at a table behind the host table, seemed to be annoyed that he had to leave his beer to greet a patron. Just a "you want a high top or a booth?" We were pointed to a staff member who literally pointed to an empty booth for us to sit. We were told that there was a party of 60 on the other side of the restaurant and that "things are crazy and you need to hurry up and place your order" We placed an order and received our food and received it fairly quickly, but very soon after received the bill as well. We sat and watched while wait staff played with each other's hair, hid in a corner to play on cell phones, and "shuffle" around to look busy when who I presume to be the manager came around. I would have ordered a draft beer had there been a bartender. The entirety of our visit, there was not a bartender.

I understand that a group of 60 will place a large burden on an establishment, however, I'm also of the understanding that a group of that size would not be taken without a prior notice. There seemed to be no organization and/or leadership to the staffing. Hopefully this establishment can get things together soon.

Atmosphere: 1

Food: 4

Service: 1

Sean Freeman

Takeout order incorrect with sauce/rubs. Wings either over cooked or just old and repurposed. B-dubs is not what they used to be 😢.

Atmosphere: 3

Food: 1

Service: 3

Morgan Tenaj

I walked in last night Sunday November the 10th to a seemingly busy restaurant. With a group of 10 or more sitting in the waiting area. I walked to the host stand and stood for 15 minutes. No one came over nothing. One sweet server walked by about 5 minutes in and said someone would be over shortly. I am a waitress and am use to waiting but when I realized three other workers were standing at the bar pointing at me and my husband. We continued to wait then the party behind us got up and said you might as well leave and walked out. By this time the workers at the bar start laughing and are still pointing over at us. I waited another 5 minutes before walking out. I will never go back and I recommend you don’t go either. Get better staff and people who want to be there. I’m and excellent tipper and really wanted some wings.

Atmosphere: 1

Food: 1

Service: 1

cheyenne birdwell

The service was great! I believe our server’s name was Eve. She was super attentive and kind, our toddler adored her!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Wings

Rick Watters

Very nice

Atmosphere: 5

Food: 5

Service: 5

Brittaney Harrison

We stopped here after 11pm and ordered 20 wings to go. Our order was placed at 11:18pm and we got our wings at midnight! Tiffany the bartender was in no hurry to wait on us. After 30 minutes of waiting, my boyfriend asked her if she could check on our order. She said yes, but she took care of all the people at the bar first. Even if it's a To Go order, it takes minimal effort to check and get our order to us. We watched other people come and go with carry out orders. She was in no hurry to get our wings to us in a timely manner. We definitely won't be back to this location.

Bradley Benner

The southern fried chicken sandwich was good but the service was terrible, even though barely anyone was dining. I sat outside and no one came to serve me. I had to go in and ask the bartender for a menu and order at the bar. The food was brought out to me but then nothing. No one checked on me and I had to go in again to close the bill. I won't be coming here again.

Atmosphere: 5

Food: 4

Service: 1

Shane ?????

I had ordered online and the order was make wrong but they was very polite and welling to fix it the sever was Bryan. He done a great job and will be returning due to customer service even though the order had a mistake.
If you have any special request on online orders it would be best to call and double check because the app doesn’t have a notes or request section. On another note I only ordered online due to the specials offered that wasn’t available in store would love to see them make it to where customers could use offers online or in store

Dietary restrictions: They offer grilled chicken

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Wings, Cheddar Cheese Curds

Carolyn Merritt

They were short staffed, we were seated quickly but forgot about. In the middle of construction so no TV's, things seemed a little "off'. Our food tasted good but was barely warm. I like my food hot.

Parking: It can be hard to find parking when they are busier. We went on a Sunday afternoon and there was plenty of spaces.

Wheelchair accessibility: They have several handicap parking spots and an open seating area that accommodates wheelchairs.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Hamburger, Boneless Wings

Billy Souleyrette

Took the family out on 8/17 to enjoy the evening out. Was I ever wrong. The service was the worst I've ever see here. We got our drinks, ordered, and received everything, and that was it. We were pretty much forgot about at this time. My wife ended up having to drink my drink because she had wings and they were spicy and need something to cool the heat down. We would have ordered more food also, as we were not full, but the waitress never came back. As we were waiting, I began to people watch and that's when I discovered that if they bring the food out and give it to the wrong person, then when the waiter is called back over a few minutes later, they'll just place it on the correct table. Major health code violation. I told the manager and he didn't even seem too concerned. Said that shouldn't have happened, he'd talk to them about it. Never once thought to go to the people it happened to, and let them know they'd be getting new food. Paid my bill and left. Unless they are major changes, I won't be back.

Atmosphere: 1

Food: 1

Service: 1

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