Dairy Queen Grill & Chill
9515 US-42, Prospect
(502) 228-3725
Recent Reviews
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I’m happy with the service I receive here. I’m in the forgiving mood given the fact my blizzard was not flipped before it was handed to me. It felt like I was a victim of a crime. Oreo cheesecake blizzards make life better. Get one next time you go! Thanks DQ team!
Atmosphere: 5
Food: 5
Service: 5
Slow service, high prices and mediocre food.
Atmosphere: 3
Food: 3
Service: 3
Took 20 minutes for a chilli dog and fries, nobody else in the drive through. This location has really gone from bad to worse in past few months. Last few visits have been disappointing
Atmosphere: 1
Food: 1
Service: 1
I always check my order before I leave the property. My order is usually wrong half of the time.
Atmosphere: 3
Food: 4
Service: 1
Honestly usually don't write reviews but this place is so horrible. Customer service is non existent and staff aren't trained or very compinent. Foods good but good luck getting your food in a reasonable time. Management needs to overhaul this place and work on employees
Atmosphere: 2
Food: 5
Service: 1
Place is absolutely terrible for breakfast! Workers dont care. If ask for something they will act pissed off. Police and first responders unable to order and have to walk away. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Never been here before and won’t be back. This place is a joke. We went inside to eat. It took 15 minutes for our order to be taken. Then, after waiting another 20, I asked what was taking so long and the staff didn’t even know what we had ordered. It was the same for everyone else inside the restaurant as well. We were on lunch break and couldn’t even eat before we had to return to work. Never again!
Atmosphere: 1
Food: 1
Service: 1
I have several door dash orders here and they're soooo slow. Always mess up order too
Atmosphere: 1
Food: 1
Service: 1
Great food and wonderful people but not enough of them to meet demand. I had to leave after waiting 20 minutes for a breakfast biscuit. Had it before,it's yummy, but expect a wait.
Atmosphere: 4
Food: 5
Service: 1
9:20 am this DQ had no coffee. They said they hadn’t got a coffee pot. Hard to believe. Got my stale egg/sausage biscuit though. Won’t go here again
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Took the crew there for lunch 10/23 around 1pm. Stood there for 10 minutes with not even an acknowledgement. The workers saw us standing there and we were simply ignored. Never been to a fast food establishment and been ignored when trying to place an order. Left and went to McDonald's instead.
Service: 1
Got our orders wrong, restrooms were a mess. I wanted so much to like this place. Dining area was filthy. Sorry: 😞 probably won’t be back.
Horrible wait time at the drive throu was told to wait a min, didnt even get to order food before I ended up pulling away. If i could give zero stars I would. After I pulled off the next person behind me didnt have no wait. Ridiculous
Atmosphere: 1
Food: 1
Service: 1
Extremely slow service. Employees just ignore customers waiting at the register.
Atmosphere: 1
Food: 3
Service: 1
Horrible service, its gone down hill in the last year. Horribly ran. Nobody wants to do there job. This is the 3rd chance I have given this diary queen a chance and its my last. Waited for over 30 minutes for my bacon egg and cheese biscuit and one sausage biscuit and I ended up having to walk in to get my food. Just to see 2 other gentlemen had been waiting for over 25 minutes as well. All of our orders were ready, the non working employees were just standing around talking not doing anything. Druve through line 7 deep. Nobody cares about there job at that location.
Atmosphere: 1
Food: 2
Service: 1
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