McDonald's
5905 Timber Ridge Dr, Prospect
(502) 576-2667
Recent Reviews
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Had food doordashed to me, and it was a very good breakfast, well prepared. Attention to detail and I received everything I asked for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito
The best of the worst in several categories:
1. Cold food
2. Wrong orders
3. Rude service
Atmosphere: 1
Food: 1
Service: 1
The prices are outrageous. The only reason we were there is because my husband was hungry and wanted a breakfast McMullen. I refuse to eat there.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg
This has got to be the worst McDonald’s and service in the city. People aren’t at the windows, rarely correct and overall poorly managed. Been this way for 10 years.
McDonald's. You're done with the food before you ever get it. Agg z hdhwynfuh2bfbbrndjnsj4jxjb2zgbs hw shv2grkndj ej f 8ch3j c hsbu4h.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, Cheeseburger, Sausage Biscuit with Egg, Double Quarter Pounder with Cheese, Mcdouble and Fries, Crispy Chicken Mcgriddles, World Famous Fries, Burger King Chicken Nuggets, Quarter Pounder Hamburger, Sausage Burrito, Egg Mcmuffin, Mcflurry with M&M's Candies, Oatmeal Raisin Cookie, Sausage Mcmuffin with Egg, Double Cheeseburger, Hamburger, Mcdouble, Sausage, Quarter Pounder with Cheese
This is the worst McDonald’s I’ve ever eaten at. The date is 10/15/2024 And it was during the dinner time hour, which was about 6 PM. I had a big Mac double cheeseburger and large fry. Let’s start with the big Mac. It was a cardboard bun ,a lot of lettuce, and would appear to be two pieces of very blackened paper, thin slices of a meat. I believe that these burger patties were about the same size as a white castle burger. The entire sandwich was ice cold. The double cheeseburger identical to the big Mac, two tiny blackened pieces of shoe leather, which were about the size of a white Castle burger. The bun was stale, and the sandwich was very cold. The french fries, which was a large order, were as cold as if they came out of a refrigerator. Not the , which were about the size of a white Castle burger. The bun was stale, and the sandwich was very cold. The french fries, which was a large order, where as cold as if they came out of a refrigerator. Not to mention they were very, very soggy. I’m 63 years old and I have eaten and a lot of McDonald’s in my lifetime in many different states. They really need to close this one down. It’s not serving any decent meals For the money.
Atmosphere: 2
Food: 1
Service: 1
Quality of food was very bad filet-o-fish was a piece of wood (over fried or old) the oil had a horrible taste and the credit card machine was not working only accepting cash
Atmosphere: 3
Food: 1
Service: 3
Waited in line for nearly 10 minutes. Got home to eat the food and the burger was ice cold and had clearly been made a long time ago. Bread was stale. Attempted to call to complain and the phone number is disconnected.
No thanks.
Atmosphere: 1
Food: 1
Service: 1
Very frustrating that this location constantly has you pull forward in order to trick the drive-thru time clock. They have you pull forward and you have to wait for them to walk the food out even when there is no one else in line.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
It is my first time DoorDashing in prospect and one of my delivers was to this McDonald’s. Not only did Akheem offer me a water while waiting because it was feeling like Florida but he apologized that it would be a little longer wait because he was making the 13 cookies fresh. I didn’t mind and after chatting for a minute and in that quick few minutes talked about integrity and kindness is the only way! I mean come on who wants day old cookies? No one! This Manager needs to be promoted to gm like yesterday! Also it was clean and he made sure his coworker had a ride! Go kindness and I suggest a late night cookie snack attack when he’s working 😀
Atmosphere: 5
Food: 5
Service: 5
Both managers are very professional and extremely nice. Great service every time. Both managers need a raise.
Atmosphere: 5
Food: 5
Service: 5
Needs to be clean. Crumbs and fallen food on the floor, tables, and even the entrance.
Unsure if I was there at the wrong time or it's the norm!
Atmosphere: 2
Food: 5
Service: 5
I didnt get my gojo sauce
Atmosphere: 1
Food: 1
Service: 1
June 30th, 2024 9:10 a.m.
Even though I was picking up an online order that I placed ahead of time and was supposed to be ready, after driving 15 minutes, my order was overshadowed by another customer who came in after I did because he tipped the female employee in the blue shirt(really thinking shift leader) $5.
Not only is it against McDonald's policy for employees to accept tips, but it's also against procedure to not prepare orders as they come into the system.
There was a pile of sweepings in the lobby.
Water dripping behind the counter from the AC unit.
An employee in a white tank top, out of uniform.
Cell phones laying in the food preparation area.
All in all, Everytime I come in here, I cannot understand why this store is still running.
Obviously needs better management.
Atmosphere: 1
Food: 3
Service: 1
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