Arby's

3799 Colonel Rd, Richmond
(859) 624-0882

Recent Reviews

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Will P.

Friendly staff and good order accuracy. 🎉

Food: 5

Service: 5

Joanna Smith

Even though it’s saying that its closed i came to this location at 11:00pm and they were open. Service was pretty fast , very pleasant staff, soda area was clean as well as condiment area. Got my food pretty fast after i ordered.
This location needs to update their operating hours.

Atmosphere: 5

Food: 5

Service: 5

Victor Kipkirui

Tue July 8 7:01pm. The guy working here seems like he doesn’t like customers. His attitude is very bad. I have been to many loves travel stops with fantastic customer service but this guy is making it look bad for loves. The only thing I resolve to is making my honest review than physical fight so the management can decide on what to do.

Service: 1

Preet singh Kamboj

Love the staff and specially food
Good vibes 😎

Atmosphere: 5

Food: 5

Service: 5

Brittany Ebert

Just stopped here. Cashier shorted us $2 in change and when we said something she just said “oh yea” and pulled the $2 out of the register no question no surprise, nothing. The Philly cheesesteak sandwich has about 1 bite of meat and the rest is just bread. I am so done with all Arby’s. This place just topped it.

Food: 1

Service: 1

Ken Nelson

$40 meal for 3 is ok, but an empty cup for self serve water 59 cents each? Pure profit over service.

Atmosphere: 4

Food: 4

Service: 1

Anthony Mason

Philly cheese steak is the sloppiness sandwich I have ever seen. More grease than grease. I can't believe I paid that much for a sloppy joe.

Atmosphere: 4

Food: 2

Service: 4

Christopher Clanton

All you had to do was make a sandwich. Now you lost a customer. My sandwich tasted like you used coleslaw on it. Im so sick of you fast food workers who talk more than you work. Ai replacing a of you because you suck at your jobs

Atmosphere: 4

Food: 1

Service: 3

Geoffrey Excellent

Food is usually okay, but this location has weird hours despite the claim it’s open 24/7. I’d say it’s doubtful you’ll receive service anywhere from 9:30 PM to roughly 12 AM, as they claim they do a “reset” around these times. However, based off of the times I have been there, it’s somewhat random when they decide to “reset” or whatever and you never know when they will be done. Sometimes at 10pm food is available and sometimes it’s not. Just wish they were more consistent or transparent about there operating hours.

David Sloan

Served me rotten food. Now I am sick.

Justin

May as well clock out and go home if you're going to ignore customers and not take their orders.

Eric H

Service was okay. Food was as expected. Location was really convenient.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Fish Sandwich

Nathan Morgan

What a joke $13.66 for the smallest chicken sandwich a McDonald’s McChicken sandwich is bigger!!! Very disappointed will never eat at another Arby’s!!!

Atmosphere: 4

Food: 1

Service: 3

Aman Pnaich

I ordered chicken sandwich meal and unexpectedly chicken was not cooked properly, it was raw chicken covered in buffalo sauce.

Atmosphere: 1

Food: 1

Service: 1

Trenton Newman

Guy just walked away when it was my time to order.

Atmosphere: 1

Food: 1

Service: 1

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