Bespoke Bakery and Cafe
Mall, 830 Eastern Bypass, Richmond
(859) 353-5048
Recent Reviews
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Ordered on DoorDash and requested a lavender honey oatmilk latte. They called me soon after to let me know they were out of lavender syrup. They offered to refund my money or make an alternative drink. I chose an alternative drink, and they then offered me a complimentary bakery item. When I arrived to pick up my drink, they had me try it and offered to make me something else if I didn’t like it. Excellent customer service in my opinion.
Food: 5
Service: 5
They have so many different and yummy cupcake flavors. They've been consistently good both in store and with delivery.
Atmosphere: 5
Food: 5
Service: 5
I've only been once so far but I'm excited to go again sometime. The staff were friendly and the cupcakes are absolutely delicious. My only complaint is I wish they posted more about what they have on Facebook just so I can be prepared for what I want to order when I go in haha
Atmosphere: 5
Food: 5
Service: 5
This was my first time ordering from Bespoke. The worker inside was incredibly kind and courteous. I ordered two cupcakes and a chick 🐥 cake pop. The Richmond cupcake is delicious. Easily one of the best cupcakes I had! My son loved his marble cupcake with orange frosting. The cupcakes are moist and flavorful with a soft creamy frosting. I can not recommend enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Richmond
Ordered Dutch apple pie. Ingredients seemed low quality and not fully cooked inside and top was hard.
Staff was nice.
Atmosphere: 3
Food: 2
Service: 4
I am so thankful for everyone at bespoke. The best wedding day ever was topped off by the best wedding cake possible. The design - perfection. The taste - to die for. The price - perfect. Considering that we found them by fate, I am so thankful things worked out and can’t say enough positive things about Bespoke. They’re amazing. Perfect. Easy to work with. And make a dang good cake! Thank you Bespoke for going above and beyond to help me and my wife get the perfect cake that nobody can stop talking about!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Wedding Cake
Wonderful to work with! I had no experience in ordering cakes and they worked with me to ensure communication on the desired product. The flavor never disappoints and always beautifully prepared! *any blemishes in the photos attached were due to MY handling of the cakes/cup cakes.
Atmosphere: 5
Food: 5
Service: 5
Literally the best scones I’ve ever had and I’m a bit of a scone snob! They were perfectly soft and doughy. Not crunchy and flaky. 10/10 started a new obsession and will be going back… regularly…
Atmosphere: 5
Food: 5
Service: 5
Went in for a tasting for my wedding cake. The service was amazing! Everyone was so nice and professional. And the tasting was so good! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Wedding Cake
My husband picked up some cupcakes for my birthday after work yesterday and they weren’t very good. Very nice people and atmosphere so no complaints there but I tried the vanilla, red velvet and strawberry cupcakes, the cake itself and the icing were hard as a rock and the flavor wasn’t very good ether.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Fresh sandwiches in a cozy atmosphere. We will be back.
Atmosphere: 4
Food: 4
Service: 4
I ordered my first cake from Bespoke this past weekend for my boyfriends birthday, and he has celiac, so its pretty difficult to find bakeries that offer gluten free cake. We called a few days before to see if I could get a cake, and they were able to make us a gluten free vanilla cake with chocolate icing, and it was AMAZING! Truly delicious, everyone loved it, and the icing was somehow so deliciously rich but light at the same time- we were thoroughly pleased!! :) I will be ordering from Bespoke again next year!
Atmosphere: 5
Food: 5
Service: 5
So sweet
Dietary restrictions: Sugar free
We were invited to a Christmas cookie decorating get together and it was fun! Bespoke provided the cookies and all the decorating items. And we had a light lunch provided. The hot chocolate was wonderful. Thank you Amber Middleton (and Paula) of Edward Jones for a fun morning. Thank you Bespoke bakery for having such a fun Christmas idea
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
I ordered my wedding cake from Bespoke. It was perfect! My wedding was in May, and my guests STILL rave about it six months later!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake
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