Buffalo Wild Wings
2139 Lantern Ridge Dr #100, Richmond
(859) 624-2437
Recent Reviews
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Great food
Atmosphere: 5
Food: 5
Service: 5
The wings are delicious and they have a wide variety of sauces to choose from.
Atmosphere: 4
Food: 5
Service: 4
Learn how to pour draft beer, every time I’ve gone it’s bad. No foam at all. It’s not a water tap, do better
Haylee was amazing! Food was great! Decided to give them a second chance and new management made a huge improvement!
Atmosphere: 5
Food: 5
Service: 5
I’ve been to some pretty crappy Buffalo Wild Wings over the last few years so compared this one was pretty good. Service was a bit slow but friendly and since we were watching the game the slowness wasn’t such a big deal. The food was great. I had the triple bacon burger and my husband had wings. Lots of shopping nearby. I’d come back if in the area again.
Atmosphere: 5
Food: 5
Service: 3
beautiful outside today, decided to eat here on their porch. the lady that seated us said they sometimes forget people on the porch and she feels so bad. she told us as she walked away that she wouldn't forget us. well, she did. I went to wash my hands and reminded her again. they never came! not good service at all!
Not even “slow service”, there was no service at all. We asked if we could sit outside and they said yes. When we got our table we asked them jokingly “don’t forget about us out here!”…we sat outside for about 20 minutes. No one even asked us what we wanted to drink, my mom went inside to wash her hands and reminded them we were outside. Another 10 minutes and no one ever came. We got up and left. Very disappointed.
I’ve given them a shot multiple times. The wings are consistently dried out and overcooked. I don’t understand how you have commercial grade equipment yet always ruin your namesake food. Invest in a good meat thermometer would be my recommendation. But I won’t be back.
Food: 1
Our waitress was one of the best I've ever experienced!
Atmosphere: 5
Food: 4
Service: 5
We came as a week day afternoon meal with my son in law and daughter. Everything was greasey but unlimited?!
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Everytime I have gone to the Richmond bdubs the service has been terrible. They always take forever and no matter how busy you can barely leave in under three hours. Today we went and we waited a few minutes for someone to come to the host stand to seat us then once we were sat not one server acknowledged us for 20 minutes even after I went up and had to ask for a drink because of low blood sugar. So we left. I would never recommend this restaurant to anyone and I will not be returning.
Service: 1
I ordered 20 wings and a large fry for pick up and after I get back home after 40 minutes there and back I realize they forgot half my wings.
They offered to replace my whole meal or give a refund so I said replace my whole meal I can come back in a day or so since I live for away, I call today to get my order replaced and all they’re offering now is what they forgot last time, terrible customer service and I will file a complaint
Atmosphere: 1
Food: 1
Service: 1
This is my first time leaving a review, normally I don’t feel the need to go out of my way to complain, but the food was so painfully bad I have to speak on it. my boyfriend and I arrived there around 8, it took about 15 minutes to get our mozzarella sticks. Sadly, the appetizer was the best thing we ate tonight. After waiting about 30 minutes to get our boneless wings..we were disappointed and dissatisfied with our food. They were so overcooked that they tasted burnt and you couldn’t even cut them in half. 40$ for burnt food and that’s not even including the 5$ tip to our server. this is the 3-4th bad experience we’ve had here and I don’t think we will be back :/
Atmosphere: 3
Food: 1
Service: 3
I’ve been here many times. I’ve been brought cold food, been ignored by my waitresses,charged for items that I did not purchase, but this may top it all off.My sampler came with 4 ebolic wings that were fried to the bone. No mozzarella sticks. I love this place but cmon. BWW is a franchise and this should never be happening here. Please fix this. Smh.
Atmosphere: 4
Food: 1
Service: 5
This place has went downhill! Food isn’t fresh the service is awful.
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