Cracker Barrel Old Country Store

5 stars overall. There was a mistake with one order but overall it was great. The food was really good for cracker barrel. I didn't taste the chemical nonstick spray on the pancakes like other CB. The casserole was great and the bacon was cooked perfectly. My hubby enjoyed the chicken dinner. It was tender and flavorful. It was supposed to be beef but they sent chicken instead. But he just went with it and wasn't disappointed. The server was very polite and says she'd get it switched immediately but he chose not to send it back. She was great throughout the whole service. All other employees were great as well during the visit.

Atmosphere: 5

Food: 5

Service: 5

Food was great. Loved the shop and the employees.

Atmosphere: 5

Food: 5

Service: 5

The waiter gave us our drinks and liquor orange juice was horrible and didn't get food with our drinks waited about hr to get food and that every time we ask her come here and she would avoid the table.
The salad was going bad
Way over priced for meal

Atmosphere: 1

Food: 1

Service: 1

The food was nasty our bill was 32.00 but when we went to pay it they charged us 42.00

Food: 1

Service: 5

I have always enjoyed the location in Richmond, KY. However, my wife, the kids and myself went and ordered the camp fire chicken and I had the steak and egg breakfast. Her chicken was not seasoned at all and barely done. My sirloin 10 oz steak that I ordered MEDIUM came to the table and it was most definitely RARE and barely cooked at all. Not sure what's going on. But, this is the first time in my adult life that I have ever asked for a place to cancel my order and take it off my receipt. Will not return for awhile. Service was very accommodating, though, still tipped!

Atmosphere: 3

Food: 1

Service: 3

Stopped in for lunch off the highway and Lina did a great job taking care of us. The food was good. Nice break from the road.

Atmosphere: 4

Food: 4

Service: 5

No waiting to be seated.

Atmosphere: 5

Food: 5

Service: 5

This was take home and there was very little gravy on my potatoes but other than that it was delicious

Atmosphere: 5

Food: 4

Service: 5

Richmond location, has been one of the best I've been to. The waitress was just great, the food was good and fresh. The biscuits was on point, soft and warm.

Atmosphere: 5

Food: 5

Service: 5

I don’t know what Cracker Barrel as a company is doing but if this on in Richmond is pitiful. My fried fish for Friday Fish fry looks like yesterday’s fried chicken. My husband’s sourdough toast isn’t toasted on one side. The room is elongated compared to others. PLUS no lantern on the table! Their signature! This puts the customer closer to the loud kitchen. In my 51 years I’ve never seen such a sad sight.

Atmosphere: 2

Food: 2

Service: 4

Food has gone up in price. The grilled chicken salad had shrunk in size to be more like a side salad. Baked potato was very cold

Atmosphere: 3

Food: 3

Service: 3

I did a carry out from the Richmond Ky Cracker Barrel. I had ordered 2 country fried stakes with hash brown casseroles and green beans. The country fried stakes were so dried out, even with the sawmill gravy on top. The green beans were tasteless. The only thing that tasted good was the hash brown casserole. I will not be eating there again!

Food: 1

Service: 1

This was my first time visiting this Cracker Barrel in Richmond Ky, and while the food and service were great, the atmosphere was a little old.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fried Chicken

My family LOVES this restaurant! No matter what time of day it's always good. Between the great food, fun atmosphere, and really cool store I recommend giving it a chance.

Atmosphere: 5

Food: 5

Service: 5

Excellent food excellent service all around

Atmosphere: 5

Food: 5

Service: 5