Insomnia Cookies
112 E Main St, Richmond
(859) 757-0266
Recent Reviews
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Delicious and great staff that gave us the freshest!
First time in Adam manager had exceptional energy willing to help and for his kind customer service I will be back again
Amazing ice cream and amazing assortment of cookies. Yes, it is a bit pricey, it's worth the taste.
I'm a door dasher. I've delivered their cookies and ate some. They're delicious. Not only did I receive excellent customer service, I got to have wonderful cookies. Highly recommend and will brag to others.
The service we got while here was great! It’s nice to find an allergy friendly cookie option when we’re out and about.
Absolutely scrumptious
I never got my order. I waited over an hour and a half for them to tell me it's been delivered, but I never got anything.
Great service. Their Ice cream is amazing combined with cookies
Messed up on my delivery order went above and beyond to fix it
Atmosphere: 5
Food: 5
Service: 5
Cookies were great. Margaret and the other girl behind the counter were extremely nice and helpful, both deserve a raise.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly and prompt service. Can't wait to come back!
Friendly service and cookies MUCH better than the “boutique” competitor.
White chocolate macadamia for the win.
The cookies were not delivered warm. They were small, over baked and the flavor and texture were nothing special. These are very expensive grocery store cookies. They didn’t give me the correct amount of the cookies I ordered. I tried the somehow more expensive matcha latte cookie and it tasted like nothing. 12 exceedingly average cookies for $30+ with delivery and tip is ridiculous and I won’t be ordering again.
Food: 2
Forgot half of my order. Then, when they sent the forgotten half the order wasn't even correct. I got a regular chocolate chip cookie when I ordered one of the deluxe cookies, which is about double the price of a regular chocolate chip. The customer service was good.
Best key lime ice cream I’ve ever had ? ??
Atmosphere: 5
Food: 5
Service: 5
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