Spent $40 on a busket. None of it was edible much less digestible. Biscuits bout the only thing decent. Think I'm gonna throw up. My insides are ripping outta me!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: KFC Sauce, Bottled Water
Rick Jones
Chicken with very fresh by the time we got it from the time we ordered until w e got our actual food took about 15 minutes due to the fact that they had to cook a new batch of chicken. Our sides were pulled immediately therefore they sent out for the whole 15 minutes wake me at the sides weren't hot. Staff was very apologetic.
Atmosphere: 4
Food: 4
Service: 4
Lacy Taylor
No buffet permanently… pass
Atmosphere: 1
Food: 1
Service: 1
Justice Warner
JUST CALLED ABOUT HAVING MY FOOD INCORRECT AND THEY WERE NOT PROFESSIONAL AND ADMITTED TO GIVING ME WHAT I DID NOT PAY FOR. VERY DISRESPECTFUL AND VERY AWFUL SERVICE. THE SHIFT SUPERVISOR SHOULD BE ASHAMED OF THEMSELVES FOR HANDLING THIS SO IRRESPONSIBLY.
Service: 1
Steve Park
Last 2 visits, can’t get the order right. Tried to call, will not answer. Ordered three chicken pieces. One piece was correct as to the order. Back to Jackson’s or Lees Famous Recipe. You lost my business.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Bottled Water
Lori Pickering
I really wish the KFC in Muskegon Michigan was this clean! Also the food was very fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 3 PC Tenders Combo
Queen of Nerds
The workers here are very friendly, and helpful. We had a problem with our order, today, and they fixed it immediately, with no hassle. And their chicken nuggets are actually real, unlike other fast-food restaurants.
Atmosphere: 5
Food: 5
Service: 5
Brandon Verhoeff
Ordered a $53 16 piece meal. Finally got home and wish I'd not ordered there at all. The chicken skin is so wet it's falling apart and we are having to scoop out pieces out of the bucket. It also doesn't taste like normal KFC. My kids now need a different dinner, ugh.
Our fries and other sides only came half full...the only half decent piece was the biscuit.
One and done for this KFC and will stick to Walmart/Kroger fried chicken....literally 1/3 the price and more consistent. Wish I could get my $53 back...I would have ordered McDonald's over this.
Atmosphere: 3
Food: 1
Service: 3
David Lebron
i went there last night and it was the cleanest i mean cleanest looks like they just opened up. The food was great! This would establishment would be worth the 30 min drive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl, Classic Chicken Sandwich Combo, French Fries
Be aware of the drive thru. The person picking up the order could 100% correct but the people in the back putting it together give you more or less what you ordered, never exactly what you order. As usual is a risk you take with drive thru, they know you will be 5 miles away and not going back to seek restitution. So, after you get your order park in the parking and double check. Oh they dont answer the phone either.
Food: 4
Thomas Kane
Horrible customer service. horrible wait time. Just wanted to get all drums like usual but tonight they were to busy is what the manager stated. Never returning.
Atmosphere: 1
Food: 1
Service: 1
Travis Rhoades
Everything was ok but they got a couple things wrong but I called and they said they make it right
Kid-friendliness: High chairs and plenty of tables and room
Wheelchair accessibility: Have a few ramps and parking
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Mac & Cheese, Fried Chicken, Classic Chicken Sandwich & Nuggets Box Meal, Mashed Potatoes, Famous Bowl, Gravy, 3 PC Tenders Combo, French Fries, Crispy Colonel Sandwich, Spicy Chicken Sandwich & Nugget Big Box Meal, Tender
Roscoe Howell
Can't cook chicken after 9:00 pm! I thought this was a chicken restaurant. Not a I can't cook chicken! Suck service!
Atmosphere: 1
Food: 1
Service: 1
Will Loy
They don't give you a receipt. Half my order was missing that wasn't discovered till I got home. Wouldn't recommend dining here unless you want to be ripped off for subpar quality food.
Spent $40 on a busket. None of it was edible much less digestible. Biscuits bout the only thing decent. Think I'm gonna throw up. My insides are ripping outta me!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: KFC Sauce, Bottled Water
Chicken with very fresh by the time we got it from the time we ordered until w
e got our actual food took about 15 minutes due to the fact that they had to cook a new batch of chicken. Our sides were pulled immediately therefore they sent out for the whole 15 minutes wake me at the sides weren't hot. Staff was very apologetic.
Atmosphere: 4
Food: 4
Service: 4
No buffet permanently… pass
Atmosphere: 1
Food: 1
Service: 1
JUST CALLED ABOUT HAVING MY FOOD INCORRECT AND THEY WERE NOT PROFESSIONAL AND ADMITTED TO GIVING ME WHAT I DID NOT PAY FOR. VERY DISRESPECTFUL AND VERY AWFUL SERVICE. THE SHIFT SUPERVISOR SHOULD BE ASHAMED OF THEMSELVES FOR HANDLING THIS SO IRRESPONSIBLY.
Service: 1
Last 2 visits, can’t get the order right. Tried to call, will not answer.
Ordered three chicken pieces. One piece was correct as to the order. Back to Jackson’s or Lees Famous Recipe.
You lost my business.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Bottled Water
I really wish the KFC in Muskegon Michigan was this clean! Also the food was very fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 3 PC Tenders Combo
The workers here are very friendly, and helpful. We had a problem with our order, today, and they fixed it immediately, with no hassle. And their chicken nuggets are actually real, unlike other fast-food restaurants.
Atmosphere: 5
Food: 5
Service: 5
Ordered a $53 16 piece meal. Finally got home and wish I'd not ordered there at all. The chicken skin is so wet it's falling apart and we are having to scoop out pieces out of the bucket. It also doesn't taste like normal KFC. My kids now need a different dinner, ugh.
Our fries and other sides only came half full...the only half decent piece was the biscuit.
One and done for this KFC and will stick to Walmart/Kroger fried chicken....literally 1/3 the price and more consistent. Wish I could get my $53 back...I would have ordered McDonald's over this.
Atmosphere: 3
Food: 1
Service: 3
i went there last night and it was the cleanest i mean cleanest looks like they just opened up. The food was great! This would establishment would be worth the 30 min drive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl, Classic Chicken Sandwich Combo, French Fries
amazing place
Restaurantji Recommends
Be aware of the drive thru. The person picking up the order could 100% correct but the people in the back putting it together give you more or less what you ordered, never exactly what you order. As usual is a risk you take with drive thru, they know you will be 5 miles away and not going back to seek restitution. So, after you get your order park in the parking and double check. Oh they dont answer the phone either.
Food: 4
Horrible customer service. horrible wait time. Just wanted to get all drums like usual but tonight they were to busy is what the manager stated. Never returning.
Atmosphere: 1
Food: 1
Service: 1
Everything was ok but they got a couple things wrong but I called and they said they make it right
Kid-friendliness: High chairs and plenty of tables and room
Wheelchair accessibility: Have a few ramps and parking
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Mac & Cheese, Fried Chicken, Classic Chicken Sandwich & Nuggets Box Meal, Mashed Potatoes, Famous Bowl, Gravy, 3 PC Tenders Combo, French Fries, Crispy Colonel Sandwich, Spicy Chicken Sandwich & Nugget Big Box Meal, Tender
Can't cook chicken after 9:00 pm! I thought this was a chicken restaurant. Not a I can't cook chicken! Suck service!
Atmosphere: 1
Food: 1
Service: 1
They don't give you a receipt. Half my order was missing that wasn't discovered till I got home. Wouldn't recommend dining here unless you want to be ripped off for subpar quality food.
Atmosphere: 1
Food: 1
Service: 1
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