Lee's Famous Recipe Chicken

I have never been to a Lee's famous chicken prior to this and after this experience I will never visit this location again because the service is terrible and the food quality is inconsistent.

Here is what our family ordered and a rating:

*Pot pie, 2 of them waited 50 minutes for 2 pot pies!!!! But they were fresh and tasted great 8 out of 10.
*Mashed potato and gravy 2 out of 10, instant mashed potato and terrible tasting gravy.
*6 piece wings classic flavor, 8 out of 10. They were excellent.
*macroni and cheese, 5 out of 10.. weird taste.
*potato wedges, 4 out of 10.. they were coated or breaded in something that was very hard. Not sure what it was but it ruined the taste of the potato
*apple turnover was cold and not cooked... 1 out of 10.
*chocolate brownie... 2 out of 10, hard, looked like it fell on the floor.
*fried fish combo... 2 out of 10, just horrible, overly fried, mystery fish.
*biscuits 9 out of 10, best biscuits ever.
*Cole slaw 2 out of 10, watery and tasteless..

You would say the food scores are mostly good except the sides and your right however the wait time was unacceptable, 50 minutes no way. I was told there were too many orders for the kitchen to handle and too patient.

The kitchen crew needs to work on there apperance. There was guy in the back cooking with sunglasses on!

Girl working the register was new so I cannot blame her for anything.

African American woman who might be the Manager is incredible nice and helpful but it looks like she is a one man show though, running outside deliver food, taking orders for the drive thru window, picking up trays, wiping tables...whatever she gets paid it's not enough.

We sat next to an elderly couple who was telling me there order came out wrong not once but twice, the older gentleman had the same issue with the fish he ordered.

Atmosphere: 1

Food: 2

Service: 2

Great chicken

Atmosphere: 4

Food: 5

Service: 4

I gotta say.. Much better than KFC, but I'd rather have chicken from Grim's or Indy's

Atmosphere: 3

Food: 5

Service: 4

They really need help the people was great but it took me almost 35-45 minutes just to get my order from the inside terrible timing the management must get on it with they service times inside & outside this is just ridiculous

Atmosphere: 2

Food: 5

Service: 3

Ordered spicy wings got famous wings would have taken them back but I’ve been up all night working. They have cut the portions but are charging more for the food. The food is good just didn’t get what I paid for so not real happy with this restaurant today.

Atmosphere: 4

Food: 4

Service: 3

Waited an hour

If there was an option for ZERO STARS I would hit that button with a quickness. This is the second time I have ordered and not gotten any of my sides. Ive been so understanding and patient with the cooks but tonight the manger was so rude and made me feel like it was my fault because I didn’t “check the bag” before leaving. The manager with long hair and a beard needs an attitude check and learn how to communicate with his customers instead of blowing them off and acting like he has to have an attitude and being hostile. There was a hair also cooked into one of the pieces of chicken. There was a little girl running around jumping onto the counters in the back, she belonged to one of the cooks and 2 people wasn’t in there uniforms. I’ll never go back there. It’s disgusting and disappointing because I used to love lees but after today, it just shows me they don’t care. I’lol happily spend my money at kfc. (:

Atmosphere: 1

Food: 1

Service: 1

The chicken tasted like it had been fried in really old oil. Sort of a rancid taste. Makes me sad, but I will not go back.

Atmosphere: 3

Food: 1

Service: 4

I recently visited the drive-through at Famous Recipe in Richmond, Kentucky, and ordered a Spicy Dipper Combo for my son. Upon arriving home, we discovered that the box contained only six dippers. I contacted the store and spoke with the manager, who requested that I return the food so he could correct the order. I expressed concern that my son would not wait for the additional food and the manager replied that without the food, he could not assist me. Furthermore, he stated that he was not willing to accommodate me, despite my frequent visits to the restaurant, which average 2 to 3 times a week. Unfortunately, I would not recommend this establishment to anyone.

Atmosphere: 1

Food: 1

Service: 1

They were out of spicy chicken, out of cole slaw, out of sweet tea, the ice machine did not work I ordered and paid for a 4 piece dinner only got 1 breast and 2 wings

Atmosphere: 2

Food: 2

Service: 2

Good place to eat

Atmosphere: 5

Food: 5

Service: 5

Service was OK . They had no ice, the chicken was way undercooked, and the tables were nasty. Did love coming here but it has went downhill.

Great chicken but overpriced

The chicken strips were so over cooked I was not able to eat them. The potato wedges were good. This was at the Richmond location. We normally go to the Mt. sterling location. The food is much better there.

Best cooking in world

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Gizzards, 2 Piece Classic Meal, Breast Meal, Chicken Jumbo Dippers, Chicken Sandwich Combo, Spicy Chicken Thigh, Baked Beans, Gallon of Unsweet Tea, Famous Leg, Cole Slaw, Spicy Jumbo Dippers Meal, Potato Wedges, Spicy Breast, Regular Dr Pepper, Pecan Pie, 12 Piece Meal, Mashed Potatoes and Gravy, Kid's Mac & Cheese, Gallon of Sweet Tea, Famous Breast