McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
864 Eastern Bypass, Richmond
(859) 623-8864
About McDonald's
Customers' Favorites
McDonald's Reviews
I feel like it depends on the day & who’s working some days it’s flawless and then recently I’ve had QUITE a few occasions where multiple things are left out of the bag and I’ve had to drive all the way back because they forgot a whole meal? It just seems as if they aren’t checking what’s in the bag before handing it out and it shows. I guess it’s also on me for not checking when I receive the bag as well but I shouldn’t have to do that.
They never just get it right.. the simplest order is wrong! How do you mess up , plain)???
I submitted my order at 8:20 am to curbside i watched several cars come go through the drive through, 8:38 i finally went inside, no one @ the counter, people right by front line, i said excuse me several times, i was ignored, finally i slapped the counter 3/4 times finally the woman looked me aggravated, I told her i had been waiting for my order for 11 minutes curbside, she spoke to someone else "said she has been waiting for her order for 11 minutes" a person that was...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers amazing service, fresh food, and a clean facility, making it a pleasant surprise for those used to lower standards. The location has improved significantly post-renovation, and while there is a slight inconsistency in food quality, it has set a high bar for other McDonald's. The restaurant is spotless, and employees are helpful, friendly, and efficient. The food is consistently hot and fresh, delivered promptly to tables. The restaurant mainly accepts payment through the app, which might be inconvenient for some customers, but ordering through the app has made it a great experience for many. Drive-thru orders are quick, with no delays, and orders are always correct and ready when customers arrive. Despite this, the friendly customer service, cleanliness, and hot, fresh food make it a great spot for families, with easy parking and wheelchair accessibility.