McDonald's

1001 Brandy Ln, Richmond
(859) 623-1210

Recent Reviews

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Carey Lightner

Coffee was great, food was hot. Just wish I had ordered the right sandwich.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Hash Browns, Sausage Mcmuffin

Brian Willhoite

Its Ronalds house. You already know

Atmosphere: 5

Food: 5

Service: 5

boul8051

This mcdonalds has the worst customer services i have ever seen. The MANAGER was extremely rude, amost caught a fade thru the drive thru for being completely unprofessional when i ask 4 times if someone was there bc I had been sitting in the drive thru lane for 10mins without no one ever coming to the speaker and no there was NO ONE in front of me.

Atmosphere: 1

Food: 1

Service: 1

Tudder Tubston

Place said I couldn’t leave my kid here while I went over to a bar to get fajitas.
They had never seen a football coach that knows how to win consecutive championships before and treated me poorly.
Ice cream machine worked though

Pamela Ray

Ordered at kiosk. It specifically asked me if I wanted a lil McDonald's toy... which is what I was there for.
My meal arrived with an Elio toy. When I asked for the lil McDonald's, I was told they were out. Then please take it off the order kiosk!!!!!

Service: 3

Ben Blankenship

If you go inside, dont expect anyone to acknowledge you. You will most likely be waiting 10 minutes for anything, even if its just to ask for some sauces.

Atmosphere: 1

Food: 3

Service: 1

Ginger

We only got a carmel frappe and a vanilla iced coffee my iced coffee needed more ice but other than that it was good.

Service: 5

Jessica Mchone

Waited in line at the drive thru for 20 minutes to end up with dried up overcooked food. They didn't give us straws for our drinks or forks for biscuits and gravy. Oh and we couldn't order soft drinks because they weren't available during breakfast?!?! Would give zero stars if I could.

Patti Massey

Awesome place

Atmosphere: 5

Food: 5

Service: 5

Mental P. Onslaught

The people in the back area with the grills seemed like very hard working employees, but the woman in the front was just yelling at everyone in a hostile manner. She seemed to be the manager. She was very rude when I interacted with her. I also saw several roaches in the front kitchen area as well as a mouse run across the floor near the office.

Atmosphere: 1

Food: 1

Service: 1

Mike Agee

Just went to the drive thru to get my order.
The staff was friendly, advised me that the order would take a few minutes, r etc.
Food was hot, chicken in the wraps wasn't greasy, the tomatoes on my Daily Double were ripe, the mustard had been added and the drinks had just the right amount of ice.
We sat in the parking lot, watched traffic while eating and theorized on where they were headed, how was that car even on the road!, etc
Open 24/7 so give them a try.

Atmosphere: 5

Food: 5

Service: 5

Larissa Caughron

it takes soooo long to get your food inside and through the drive thru, every single time i have came. the food isn’t even worth it to even wait

Atmosphere: 1

Food: 1

Service: 1

Allen Stageman

The worst McDonald’s I’ve ever been to in my life. 40 minute wait plus missing items in everyone’s orders

Atmosphere: 1

Food: 1

Service: 1

Jeremiah J. Lambert Sr.

One of the better McDonald's I've ever been to, they actually get your orders right and don't make you pull up and wait.

Atmosphere: 4

Food: 3

Service: 4

Edna Rowe

Service so slow you have to drive away… But they’ll charge the app anyway…🤦🏻‍♀️ Just coz that man is miserable at his job… That’s ok…we can all be jerks if we want to…

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