Instead of remaking it after they messed up, no let’s just throw em all on top, what a joke
Atmosphere: 1
Food: 1
Service: 1
Ethan Harrison
Worst customer service I’ve ever seen. Asked for a large chili cheese tot and this was the result. Went back to the window to tell them there was an issue only for them to tell me I needed to say the exact same thing through the speaker instead of the window. Then once I got back to the window the third time they said they didn’t had it to me like this when those chili cheese tots are untouched calling me a liar. I asked for a replacement after having sat there for minimum 20-30 minutes they had me another half chili cheese tots when the original was ice cold. I explained I wanted a replacement not the other half because I had to wait so long and they acted as if I was being the unreasonable one. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Julius Sontany
Came for food, since service was never expected. But now their taters tot is kind of soggy.
Atmosphere: 2
Food: 4
Service: 2
Green Giant
Ordered door dash here and my dasher had to wait 30 minutes to get my order. It just sucks for the dasher because they’ll make less money tonight due to that 30 minute wait
Atmosphere: 3
Food: 4
Service: 1
Spicy Exploring
GOOD LUCK! Eating here's like playing Russian roulette, your more likely to lose than win.
Atmosphere: 2
Food: 2
Service: 4
Stella Hunter
My husband, daughter & I stopped here and ordered 12 Frito Chili Cheese Jr. Wraps. After receiving our food we pull out and start eating only to discover that every wrap was nothing more than plain Fritos in a soft shell tortilla; the chili was non existent. I had also ordered some chili cheese tots in which only two tots had chili on them. I called the restaurant back to voice my complaint only to be told that the wraps had been made to their standards with one ladle of chili on each wrap. She then proceeded to tell me she couldn't replace all 12 of them. She was very hesitant and stand offish as to what I was saying. As if I was trying to get free food when we had just spent nearly $40. I'm very disappointed with their customer service.
Atmosphere: 1
Food: 1
Service: 3
Doc Gordon
Crushed Ice
Travis Rhoades
Even gave my dogs a pup cup of ice cream great place
The sonic in Richmond, Kentucky on Boggs Lane Is ridiculous. It’s like every other time I go there they always forget something rather it’s a sauce or a piece of my milk this time I didn’t get A bottom bun to my crispy chicken sandwich And when I call, it’s like it The line is busy or the phone is off the hook. And while I was in the drive-through it sound like the old man was about to get smart or an attitude with me because I kept on saying hold on while I was trying to choose my order he was about to get cussed out right there Now I wish I would’ve
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
David “Dude” Baker
As with all the places that we go to the smiling faces are one of those things that makes your visit enjoyable and I appreciate everyone
Fast service and great food. 1//2 priced shakes in June was a bonus.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Tots
Jeffrey Fulton
Awesome place good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Onion Rings
SHANNON T Michael B (MICKnSHAY)
THEY HAVE CAME ALONG WAY IN A SHORT PERIOD OF TIME. FRIENDLY AS ALWAYS AND CLEAN AND THE FOOD SO FAR HAS BEEN ON
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Chili Cheese Tots, Mozzarella Sticks, Corn Dog, Burger, Onion Rings, Hot Fudge Milkshake, Tots, Fries
Kelsie Goins
We have never had any issues with our food here, which is hard to find at most fast food places here in Richmond. However, some of the employees need a big attitude adjustment and that’s what will be the downfall of this establishment.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chili Cheese Coney
Connie Utzig
I ordered at the drive up window. I ordered a 6 piece french toast. And got a 4 piece. I called the store 4 times Noone answered.
Instead of remaking it after they messed up, no let’s just throw em all on top, what a joke
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I’ve ever seen. Asked for a large chili cheese tot and this was the result. Went back to the window to tell them there was an issue only for them to tell me I needed to say the exact same thing through the speaker instead of the window. Then once I got back to the window the third time they said they didn’t had it to me like this when those chili cheese tots are untouched calling me a liar. I asked for a replacement after having sat there for minimum 20-30 minutes they had me another half chili cheese tots when the original was ice cold. I explained I wanted a replacement not the other half because I had to wait so long and they acted as if I was being the unreasonable one. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Came for food, since service was never expected. But now their taters tot is kind of soggy.
Atmosphere: 2
Food: 4
Service: 2
Ordered door dash here and my dasher had to wait 30 minutes to get my order. It just sucks for the dasher because they’ll make less money tonight due to that 30 minute wait
Atmosphere: 3
Food: 4
Service: 1
GOOD LUCK! Eating here's like playing Russian roulette, your more likely to lose than win.
Atmosphere: 2
Food: 2
Service: 4
My husband, daughter & I stopped here and ordered 12 Frito Chili Cheese Jr. Wraps. After receiving our food we pull out and start eating only to discover that every wrap was nothing more than plain Fritos in a soft shell tortilla; the chili was non existent. I had also ordered some chili cheese tots in which only two tots had chili on them. I called the restaurant back to voice my complaint only to be told that the wraps had been made to their standards with one ladle of chili on each wrap. She then proceeded to tell me she couldn't replace all 12 of them. She was very hesitant and stand offish as to what I was saying. As if I was trying to get free food when we had just spent nearly $40. I'm very disappointed with their customer service.
Atmosphere: 1
Food: 1
Service: 3
Crushed Ice
Even gave my dogs a pup cup of ice cream great place
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Chili Cheese Tots, Mozzarella Sticks, Corn Dog, Cheese Tots, Burger, Onion Rings, Tots, Fries, Sandwich, Cheesecake, Strawberry, Cheeseburger
The sonic in Richmond, Kentucky on Boggs Lane Is ridiculous. It’s like every other time I go there they always forget something rather it’s a sauce or a piece of my milk this time I didn’t get A bottom bun to my crispy chicken sandwich And when I call, it’s like it The line is busy or the phone is off the hook. And while I was in the drive-through it sound like the old man was about to get smart or an attitude with me because I kept on saying hold on while I was trying to choose my order he was about to get cussed out right there Now I wish I would’ve
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
As with all the places that we go to the smiling faces are one of those things that makes your visit enjoyable and I appreciate everyone
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Fast service and great food. 1//2 priced shakes in June was a bonus.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Tots
Awesome place good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Onion Rings
THEY HAVE CAME ALONG WAY IN A SHORT PERIOD OF TIME. FRIENDLY AS ALWAYS AND CLEAN AND THE FOOD SO FAR HAS BEEN ON
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Chili Cheese Tots, Mozzarella Sticks, Corn Dog, Burger, Onion Rings, Hot Fudge Milkshake, Tots, Fries
We have never had any issues with our food here, which is hard to find at most fast food places here in Richmond. However, some of the employees need a big attitude adjustment and that’s what will be the downfall of this establishment.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chili Cheese Coney
I ordered at the drive up window. I ordered a 6 piece french toast. And got a 4 piece. I called the store 4 times Noone answered.
Food: 5
Service: 3
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