It used to be if you went inside you were served first before drive thru. The drive thru was extremely long so I decided to go inside. I waited on one coffee for 15 minutes. After waiting 15 minutes they served two people behind me and they only waited for maybe 5 minutes. I had to wait 5 minutes to even order. Service is not what it used to be. I will not be going back to this Starbucks.
Service: 1
Elizabeth Davis
Waited in line for 40 minutes for a mobile order.
Atmosphere: 1
Food: 4
Service: 1
Alaysia Richardson
Best pink drink I’ve had in a long time. Please don’t change anything.
Atmosphere: 5
Food: 5
Service: 5
rick shade
Great service!
Atmosphere: 5
Food: 5
Service: 5
Robert Wood
busy but good.
Atmosphere: 4
Food: 4
Service: 4
Terry Mullins
Great service!
Vegetarian options: Eggs whites are good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
TheIntrovert
After standing and waiting on Tammy to finish her smoke break (did not wash her hands after doing so) neither did she greet me as a customer. Anyway, I’m finally able to place my order which she was very snobby about, after placing my order and scanning the app to use my rewards, she tells me “oh our system is not accepting rewards right now” This should have been mentioned before taking an order! She should be working in the back of Kroger with that nasty attitude! She should not be working with customers! Makes Starbucks look bad!!! I’ll stick with Dunkin!
Service: 1
Liza Jane
Every time i go here & the blonde headed women OR the dark long haired women with green dyed ends are working, they fail to greet me, poor customer service EVERY TIME. I have called and complained, nothing happens. I used to come here about twice a week, now they’re never open. It is truly baffling that the manager has been able to continue working as long as she has. must have some agreement with upper management. I have never in my 61 years seen such a hateful and dishonest manager get away with as much as she does. Bad experience after bad experience here. They go through baristas like hot cakes! There is only one good barista there, Stephen, bless his heart!!! Kroger: if your turnover rate is as high as it is in one singular department- the problem isn’t the employees. It’s your manager.
Visited three times this week and they're never open. When they are open TAMMY fails to greet anybody. Service is always terrible if she's working. I have no idea why she still works there. She once reprimanded her employee is front of me and it was extremely uncomfortable for both the employee and me.
Service: 1
Dave Wagner
Too bad I didn't go there I wasn't paying $5 for a cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Sarah McKenzie
Great place to "work from home"
Atmosphere: 5
Food: 5
Service: 5
Corey V
Old lady is beyond rude and doesn't know proper customer service and the new chick thinks whispering insults is okay so they don't get caught on camera but it's not I hope yall find different jobs also when they make coffee it taste overly bland unlike the other people who sadly don't work thier anymore .
3 month update old lady still works there and is beyond rude. I go in today and theres a long line and 1 guy doing ALL the work while she is standing there only giving dirty looks he asked her to help and she said "no" and gave him a dirty look . I wish yall would doing something about that garbage worker old lady .
Love Love
Atmosphere: 5
Food: 5
Service: 5
I didn't go to Starbucks.
It used to be if you went inside you were served first before drive thru. The drive thru was extremely long so I decided to go inside. I waited on one coffee for 15 minutes. After waiting 15 minutes they served two people behind me and they only waited for maybe 5 minutes. I had to wait 5 minutes to even order. Service is not what it used to be. I will not be going back to this Starbucks.
Service: 1
Waited in line for 40 minutes for a mobile order.
Atmosphere: 1
Food: 4
Service: 1
Best pink drink I’ve had in a long time. Please don’t change anything.
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
busy but good.
Atmosphere: 4
Food: 4
Service: 4
Great service!
Vegetarian options: Eggs whites are good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
After standing and waiting on Tammy to finish her smoke break (did not wash her hands after doing so) neither did she greet me as a customer. Anyway, I’m finally able to place my order which she was very snobby about, after placing my order and scanning the app to use my rewards, she tells me “oh our system is not accepting rewards right now” This should have been mentioned before taking an order! She should be working in the back of Kroger with that nasty attitude! She should not be working with customers! Makes Starbucks look bad!!! I’ll stick with Dunkin!
Service: 1
Every time i go here & the blonde headed women OR the dark long haired women with green dyed ends are working, they fail to greet me, poor customer service EVERY TIME. I have called and complained, nothing happens. I used to come here about twice a week, now they’re never open. It is truly baffling that the manager has been able to continue working as long as she has. must have some agreement with upper management. I have never in my 61 years seen such a hateful and dishonest manager get away with as much as she does. Bad experience after bad experience here. They go through baristas like hot cakes! There is only one good barista there, Stephen, bless his heart!!! Kroger: if your turnover rate is as high as it is in one singular department- the problem isn’t the employees. It’s your manager.
Service: 1
Restaurantji Recommends
Visited three times this week and they're never open. When they are open TAMMY fails to greet anybody. Service is always terrible if she's working. I have no idea why she still works there. She once reprimanded her employee is front of me and it was extremely uncomfortable for both the employee and me.
Service: 1
Too bad I didn't go there I wasn't paying $5 for a cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Great place to "work from home"
Atmosphere: 5
Food: 5
Service: 5
Old lady is beyond rude and doesn't know proper customer service and the new chick thinks whispering insults is okay so they don't get caught on camera but it's not I hope yall find different jobs also when they make coffee it taste overly bland unlike the other people who sadly don't work thier anymore .
3 month update old lady still works there and is beyond rude. I go in today and theres a long line and 1 guy doing ALL the work while she is standing there only giving dirty looks he asked her to help and she said "no" and gave him a dirty look . I wish yall would doing something about that garbage worker old lady .
Atmosphere: 1
Food: 1
Service: 1
I do not like Starbucks!!
Atmosphere: 1
Food: 1
Service: 1
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