I only go to this location even though I live closer to the other Richmond location bc the food is always fresh and it’s clean
Evan Adams
I went into the store and ordered a foot long combo and they added a 2.70 tip to the order without my knowledge After checking my receipt I tried to point out that there had been a mistake but there was a large language barrier. All the person could do was stare at me deer in headlights look and say “online tip”… I didn’t order online or add the tip… not happy to get up charged for an already overpriced meal. Not going to assume it was on purpose but still seems sketchy.
Atmosphere: 1
Food: 3
Service: 1
Kasey R
Came an hour before closing and all the food had already been put up. They still served me but didn't put much effort and could sense their annoyance. Sandwiches were just okay.
Atmosphere: 1
Food: 4
Service: 2
Stan Gorski
Very disorganized and in need of Subway training. Bread was molested and smashed/torn up during cutting. Wrong amount of toppings for subways standards. They wiped their knife off on the subway wrapper so our sandwiches had mayo/sweet onion sauce all over the outside of them. There was a communication barrier and some employees didn’t understand that I wanted 2 sandwiches instead of 1. The “Manager” was nice though.
Atmosphere: 3
Food: 3
Service: 3
Kene Hill
Clean restaurant. Very Friendly
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Tuna, Toasted Chicken Teriyaki with Sweet Onion Sauce
Trent ton'ator
This used to be a very good subway with an enthusiastic staff. Unfortunately you now have to navigate a seemingly impassable language barrier while the staff depressedly slap your sandwiches together while grunting and groaning. I will never go back to this location. It never fails to aggravate me.
Atmosphere: 1
Food: 3
Service: 1
Brad Brooks
Who can afford $17 for a sub, chips, and small drink? I’ll be back, when I win the lottery, just hold your breath until I do.
Atmosphere: 1
Food: 1
Service: 1
Andrea S
Great sandwich. Made to order. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-Pro Sweet Onion Teriyaki
Junior Fry
They don't speak or understand English! Makes it hard to order food when you have to repeat yourself 1,000 times!
Atmosphere: 1
Food: 2
Service: 1
Jeff Cook
You should hire people that speak English almost impossible to get a sandwich made won’t be
So I order online and they didn't read my card order all the way I got a meatball marinara with green peppers onions and garlic I put on The specific instructions to toast my vegetables with my they did not do. Then I got a 12 in steak and cheese ask them to add a one sauce they didn't do it and it was all on my ticket too but they still I've been trying to call since Saturday and here it is Monday and no one still answering the phone I want a refund and I filed a complaint
Atmosphere: 1
Food: 1
Service: 1
alayna layne
Well it seems they do not like white people but they accept our
Atmosphere: 1
Food: 2
Service: 1
Megan Wehby
Love the food and the people are very friendly!Vegetarian options: Great for vegans!
We stopped here on the way down to Florida for a quick bite, the service was crazy, there were 3 employees speaking another language amongst themselves and took at least 5 minutes to even greet me, there were flies and overall the cleanliness was not great. The vegetables were wilted and not fresh.
Atmosphere: 1
Food: 2
Service: 1
Cala Lily
Worst of Subway experiences. My husband and I ordered one foot long Veggie Delight on a flat bread and Veggie Delight Wrap at this Subway store by Irvine/Richmond KY Exit off I75. The size of the Veggie Wrap was a joke. The tortilla was as large as Chipotle’s and the content in the wrap was so little it was unbelievable. Both prices were the same, $7.99/each.
I only go to this location even though I live closer to the other Richmond location bc the food is always fresh and it’s clean
I went into the store and ordered a foot long combo and they added a 2.70 tip to the order without my knowledge After checking my receipt I tried to point out that there had been a mistake but there was a large language barrier. All the person could do was stare at me deer in headlights look and say “online tip”… I didn’t order online or add the tip… not happy to get up charged for an already overpriced meal. Not going to assume it was on purpose but still seems sketchy.
Atmosphere: 1
Food: 3
Service: 1
Came an hour before closing and all the food had already been put up. They still served me but didn't put much effort and could sense their annoyance. Sandwiches were just okay.
Atmosphere: 1
Food: 4
Service: 2
Very disorganized and in need of Subway training. Bread was molested and smashed/torn up during cutting. Wrong amount of toppings for subways standards. They wiped their knife off on the subway wrapper so our sandwiches had mayo/sweet onion sauce all over the outside of them. There was a communication barrier and some employees didn’t understand that I wanted 2 sandwiches instead of 1. The “Manager” was nice though.
Atmosphere: 3
Food: 3
Service: 3
Clean restaurant. Very Friendly
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Tuna, Toasted Chicken Teriyaki with Sweet Onion Sauce
This used to be a very good subway with an enthusiastic staff. Unfortunately you now have to navigate a seemingly impassable language barrier while the staff depressedly slap your sandwiches together while grunting and groaning. I will never go back to this location. It never fails to aggravate me.
Atmosphere: 1
Food: 3
Service: 1
Who can afford $17 for a sub, chips, and small drink? I’ll be back, when I win the lottery, just hold your breath until I do.
Atmosphere: 1
Food: 1
Service: 1
Great sandwich. Made to order. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-Pro Sweet Onion Teriyaki
They don't speak or understand English! Makes it hard to order food when you have to repeat yourself 1,000 times!
Atmosphere: 1
Food: 2
Service: 1
You should hire people that speak English almost impossible to get a sandwich made won’t be
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So I order online and they didn't read my card order all the way I got a meatball marinara with green peppers onions and garlic I put on The specific instructions to toast my vegetables with my they did not do. Then I got a 12 in steak and cheese ask them to add a one sauce they didn't do it and it was all on my ticket too but they still I've been trying to call since Saturday and here it is Monday and no one still answering the phone I want a refund and I filed a complaint
Atmosphere: 1
Food: 1
Service: 1
Well it seems they do not like white people but they accept our
Atmosphere: 1
Food: 2
Service: 1
Love the food and the people are very friendly!Vegetarian options: Great for vegans!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cold Cut Combo, Veggie Delight Wrap, Steak
We stopped here on the way down to Florida for a quick bite, the service was crazy, there were 3 employees speaking another language amongst themselves and took at least 5 minutes to even greet me, there were flies and overall the cleanliness was not great. The vegetables were wilted and not fresh.
Atmosphere: 1
Food: 2
Service: 1
Worst of Subway experiences. My husband and I ordered one foot long Veggie Delight on a flat bread and Veggie Delight Wrap at this Subway store by Irvine/Richmond KY Exit off I75. The size of the Veggie Wrap was a joke. The tortilla was as large as Chipotle’s and the content in the wrap was so little it was unbelievable. Both prices were the same, $7.99/each.
Atmosphere: 2
Food: 3
Service: 1