Wendy's
113 N Keeneland Dr, Richmond
(859) 623-6958
Recent Reviews
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Food is always good, service was good
Atmosphere: 5
Food: 5
Service: 5
It's fast food... what can I say??? Its mediocre, tasteless, but FAST!! The employees that work the drive thru widow, are the ENTIRE AND ONLY REASON for 3 ⭐️.
Atmosphere: 1
Food: 2
Service: 4
Good burger
Atmosphere: 5
Food: 5
Service: 5
Breakfast this morning was a catastrophe. Ordered on the app before I even left the house and then proceeded to wait in a parking area for over 10 mins to then arrive at work late due to their ineptitude in preparing my order in a timely manner; only to find out it was the entirely wrong order. When brought to their attention we were scoffed at. So if you want to be late to where you’re going and get attitude when you express your order was wrong; then Wendy’s on Keeneland has you covered! Owner group should be outright embarrassed.
Atmosphere: 1
Food: 1
Service: 1
When I say extra pieces in my blizzard and get charged a extra dollar for it and dont get it almost 90% of the time. Pretty done with this one
Wendy's I was so looking forward to a bacon filled son of baconator like all the photos show. I barely got 2 slices. At least the food was hot and the lady at the window was nice. You dont have to be skimpy on the bacon tho next time.
Food: 3
Service: 5
Went through drive thru last night and they gave us opened utinsils ... and got the order wrong... I don't give out 1 stars ever this maybe the first but open utinsils for a baked potato missing the fork is a big no we didn't eat any of the food and were in the next town over before we noticed.
Atmosphere: 1
Food: 1
Service: 1
Giving the food 3 stars because it looks amazing, despite the fact that I won't eat it. I ordered no onions. I was like ok people make mistakes it's ok. So I was just going to eat the baked potato. I grabbed the utensils to find I was given a butter knife. That's it. Nothing else. It was open and small bits of food on it. Thanks Wendy's you're the best.
Atmosphere: 1
Food: 3
Service: 1
They told me they don't have ala cart menu for beef patties. I have never been to a wendys that didn't. They said I had to be charged for a regular burger, which is double the price of buying single patties.
Atmosphere: 1
Food: 1
Service: 1
I've seen videos in slow motion move faster then the staff. 24 min to get 2 meals at the drive through after ordering it
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
When I order no cheese no ketchup it looks like they scraped cheese off and put back on grill.
Atmosphere: 2
Food: 2
Service: 2
The food was horrible. I gave it to my dog.
Atmosphere: 1
Food: 1
Service: 3
Great food and prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Jr Cheeseburger
Brandon took our order and he did a great job. He was very friendly and took his time to explain some of the menu items to make sure we got what he wanted. I really appreciate Brandon being so friendly and helpful. The food didn’t disappoint. Wendy’s continues to be excellent with their food quality.
Atmosphere: 4
Food: 5
Service: 5
Clean and friendly
Atmosphere: 5
Food: 3
Service: 5
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