Came here with my family and ordered a tender family meal. Was told that they didnt have any tenders that they would have to drop some. We asked how long it would be and was told 5-6 minutes. Which was ok. 19 minutes later my wife goes in and the food is ready. Not sure why they told us 5-6 minutes. Does the workers not know how long it takes to cook the food they make everyday? Lee's will have my business from now on. Update- got home and our order of fries were missing. Called the restaurant before leaving the house, worker answered and told me to hold for a minute. Drove to the restaurant still on hold. Got fries, and returned home while still on hold. Screenshot posted from the call where I listened to the phone sitting on the counter. I finally hung up. Absolutely unacceptable. Hopefully the owner sees this and fixes the restaurant.
Atmosphere: 2
Food: 2
Service: 1
Bethany Chelson
Literally the best biscuit I've ever had. 🥹🥹🥹🥹
Atmosphere: 5
Food: 5
Service: 5
RedBluePlayz
Very clean, great workers, great food!
Atmosphere: 5
Food: 5
Service: 5
Erin Atkerson
How can you sell out of chicken at 7:15p??? Can’t even rate it because we couldn’t get any food!
Stanley Vanatta
Still overpriced while others are dropping prices Lee's is a better choice
Atmosphere: 3
Food: 5
Service: 3
Luis Rosas
Worker is rude as hell,I mean he was yelling at me when I jus wanted to place in order and proceeded to say “u can walk around to the drive thru “ and makes no sense to get ur lazy ass behind that counter like damn
Atmosphere: 2
Food: 3
Service: 1
Anita Burkett
Sick and just wanted some mash taters and gravy. Helped me feel better
Atmosphere: 5
Food: 5
Service: 5
Mellissia Voelkel
They staff was friendly and knowledgeable. I've had great service every time we have come inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Cole Slaw
Victor Hardy
The service was way outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Gravy, Cole Slaw, Mac & Cheese, 3 PC Chicken Big Box
Scott Meece
KFC is getting way to pricey. Why can't a person get fresh fries at any KFC. Every time I order any they taste like they've been sitting way to long
So my better half had bought a coupon book from a KFC in another city, but they never told her it wasn't good until August 12th we went to the KFC in Russell springs and I presume it was one of the managers who is good enough to let us know that the coupons would not work until august, so we made our choice from the available menu and they gave us two complimentary drinks because of the confusion, this review is not based upon just the drinks and the understanding do restaurant was very clean the staff was very friendly, and made you feel like you were a wanted customer, the chicken we got was nice hot freshly made large enough pieces to say it's better than some other places that sell chicken the side dishes were fresh tasted good the biscuits look a little bit smaller than I remember but then again I'm getting older based upon my visit I would highly recommend this KFC I'm usually critical of places when I review if they suck but this location gets complete five star
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Chicken Combo, 3 PC Chicken Big Box
TimelessRewind Travel Safe
I have to say it’s been a long time since I’ve been at the KFC, especially after eating over in Campbellsville when they first open. Threw their chicken in the garbage where belong. I didn’t trust KFC after that which KFC has always been my favorite. I was surprised, excellent customer service the lady that serve was a doll I appreciate her.. The slaw was delicious just like I remember KFC. The chicken on the other hand, I think a day old. It didn’t seem fresh, but I got a good discount so I’m thankful. Bless yawl.
Parking: The parking lot didn’t seem that big but it’s sufficient for what they need.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fill Up Box, Cole Slaw
Luke Stotts
It’s a kfc
WeBustDataBreachers STOP
I have to say it’s been a long time since I’ve been at the KFC, especially after eating over in Campbellsville when they first open. Threw their chicken in the garbage where belong. I didn’t trust KFC after that which KFC has always been my favorite. I was surprised, excellent customer service the lady that serve was a doll I appreciate her.. The slaw was delicious just like I remember KFC. The chicken on the other hand, I think a day old. It didn’t seem fresh, but I got a good discount so I’m thankful. Bless yawl.
Parking: The parking lot didn’t seem that big but it’s sufficient for what they need.
Came here with my family and ordered a tender family meal. Was told that they didnt have any tenders that they would have to drop some. We asked how long it would be and was told 5-6 minutes. Which was ok. 19 minutes later my wife goes in and the food is ready. Not sure why they told us 5-6 minutes. Does the workers not know how long it takes to cook the food they make everyday? Lee's will have my business from now on. Update- got home and our order of fries were missing. Called the restaurant before leaving the house, worker answered and told me to hold for a minute. Drove to the restaurant still on hold. Got fries, and returned home while still on hold. Screenshot posted from the call where I listened to the phone sitting on the counter. I finally hung up. Absolutely unacceptable. Hopefully the owner sees this and fixes the restaurant.
Atmosphere: 2
Food: 2
Service: 1
Literally the best biscuit I've ever had. 🥹🥹🥹🥹
Atmosphere: 5
Food: 5
Service: 5
Very clean, great workers, great food!
Atmosphere: 5
Food: 5
Service: 5
How can you sell out of chicken at 7:15p??? Can’t even rate it because we couldn’t get any food!
Still overpriced while others are dropping prices Lee's is a better choice
Atmosphere: 3
Food: 5
Service: 3
Worker is rude as hell,I mean he was yelling at me when I jus wanted to place in order and proceeded to say “u can walk around to the drive thru “ and makes no sense to get ur lazy ass behind that counter like damn
Atmosphere: 2
Food: 3
Service: 1
Sick and just wanted some mash taters and gravy. Helped me feel better
Atmosphere: 5
Food: 5
Service: 5
They staff was friendly and knowledgeable. I've had great service every time we have come inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Cole Slaw
The service was way outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Gravy, Cole Slaw, Mac & Cheese, 3 PC Chicken Big Box
KFC is getting way to pricey. Why can't a person get fresh fries at any KFC. Every time I order any they taste like they've been sitting way to long
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
So my better half had bought a coupon book from a KFC in another city, but they never told her it wasn't good until August 12th we went to the KFC in Russell springs and I presume it was one of the managers who is good enough to let us know that the coupons would not work until august, so we made our choice from the available menu and they gave us two complimentary drinks because of the confusion, this review is not based upon just the drinks and the understanding do restaurant was very clean the staff was very friendly, and made you feel like you were a wanted customer, the chicken we got was nice hot freshly made large enough pieces to say it's better than some other places that sell chicken the side dishes were fresh tasted good the biscuits look a little bit smaller than I remember but then again I'm getting older based upon my visit I would highly recommend this KFC I'm usually critical of places when I review if they suck but this location gets complete five star
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Chicken Combo, 3 PC Chicken Big Box
I have to say it’s been a long time since I’ve been at the KFC, especially after eating over in Campbellsville when they first open. Threw their chicken in the garbage where belong. I didn’t trust KFC after that which KFC has always been my favorite. I was surprised, excellent customer service the lady that serve was a doll I appreciate her.. The slaw was delicious just like I remember KFC. The chicken on the other hand, I think a day old. It didn’t seem fresh, but I got a good discount so I’m thankful. Bless yawl.
Parking: The parking lot didn’t seem that big but it’s sufficient for what they need.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fill Up Box, Cole Slaw
It’s a kfc
I have to say it’s been a long time since I’ve been at the KFC, especially after eating over in Campbellsville when they first open. Threw their chicken in the garbage where belong. I didn’t trust KFC after that which KFC has always been my favorite. I was surprised, excellent customer service the lady that serve was a doll I appreciate her.. The slaw was delicious just like I remember KFC. The chicken on the other hand, I think a day old. It didn’t seem fresh, but I got a good discount so I’m thankful. Bless yawl.
Parking: The parking lot didn’t seem that big but it’s sufficient for what they need.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fill Up Box, Cole Slaw
Food is not to good anymore
Atmosphere: 4
Food: 2
Service: 4
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