Subway

375 US-127, Russell Springs
(270) 866-2828

Recent Reviews

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Alan Griffith

Something is wrong with the website. Can only leave 1 star reviews when there should be 0 star reviews. If this clown show was available for purchase it’d be worth about $12. Never be back again. Was at the drive thru ordered my food no issues. Was handed my food and handed a $10 gift card and my debit card to pay. The gentleman says “our card machine is not working because the power is out” and closes the window. (Every business around as well as the Subway has power) Then proceeds to come back to the window and says “the machine is not taking cards” so as any normal human I offer to give the food back and take my business to another place. Then he shuts the window, without giving my debit or gift card back. 5 minutes later he came back to the window and handed me the cards and informs me the machines aren’t working and says “sir I am trusting you to come back and pay your bill. I am giving you the food but trusting you must come back and pay your bill” I offer to give it all back again and he says “just come pay your bill whenever I am trusting you to leave” I was wondering if I was at a bank getting a loan for a minute with him asking me to come back and pay. So to avoid trouble I go get them cash pay and ask for a receipt for proof of purchase so they couldn’t report me for not paying to law enforcement. Gift card balance was not taken off the bill as well. Horrible experience felt like I was at a bank getting a loan after he told me he trusted me to come back and pay my bill after waiting around for 20 minutes at the drive thru. Said it wouldn’t happen again I replied no problem I’ll not be back. Wish they had options for ZERO STARS BECAUSE THIS SUBWAY DESERVES IT.

Shaun Vargas Asberry

My friend grabbed a tuna sub from this Subway—brown lettuce on display, toppings barely there. He figured skipping the sketchy greens would save him. It didn’t. A few hours later? Stomach pain. Next morning? Full-on puke parade. If you enjoy playing digestive roulette with expired produce and mystery mayo, be my guest. Otherwise, this place is a hard no.

Dalton

Went in 30 minutes before closing. Was going to order 1 item that would have taken 1-2 minutes to fix. Open sign was on, door was open, all lights were on. Was told they were closed upon entering. Will not be returning. Maybe next time turn off the bright neon open sign before lying to customers.

Charlie W

Fresh food and friendly

Danny Bolen

Fast service good food

Sandy Zimmerman

Employee never had gloves on the glass was covered up where the meats were. So couldn't see what kind of meat they had. Price is TERRIBLE FOOD NOT ANYBETTER.1/2 slice of cheese on both sandwiches. Will never go there again. No gloves at all.

Atmosphere: 1

Service: 1

bobby flame

DONT USE CREDIT OR DEBIT CARDS HERE.
charged me aroumf 100$ dollars for sandwiches. Went through the drive thru and they kept my card for about 10 mins while they made my food then charged my card 4 times for the same purchase and had to order and a new card because they wouldn't refund me.

Atmosphere: 1

Food: 1

Service: 1

Zephraine

I want a sub and y’all pull up with “sorry we’re closed” then fix your hours. You close at 10.

Service: 1

Stanley Vanatta

Typical subway and they are starting to lower the overpriced subs

Atmosphere: 4

Food: 4

Service: 4

Jennifer Glenn

Owner was rude.Flies were landing on the food he was waving them off and watching them fly back on food. The meat did not look like regular subway meat. We will never go back. People should definitely beware of this Subway!

Atmosphere: 1

Food: 1

Service: 1

Rhonda George

They got twi out of three sandwiches wring, took them back in and was fussing that they weren't and was refusing to remake only one of the two they messed up...I had to argue with them for thirty minutes...they finally agreed to remake it and started talking in their language back and forth which was very rude and disrespectful...that boy and girl needs fired!!!

Atmosphere: 1

Food: 3

Service: 1

Tabatha Davis

Unfriendly staff, food was nasty and I love subway but as high as subs have gotten it should have been a whole lot better.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Baked Lay's Original, Sunchips Harvest Cheddar, Rotisserie-Style Chicken

STACY Hall

I normally don’t complain but this guy I believe was from India looked at me so mean did not understand no English at all , we ordered 3 sandwiches everyone of them were wrong 2 six inches and 1 foot long over 30$ They handed out 3 foot longs, I will not be back there for sure.

Atmosphere: 1

Food: 1

Service: 1

Stephan Greenwood

Very good

Atmosphere: 5

Food: 5

Service: 5

Sandy

Service was fast and polite. Food was good and fresh.

Atmosphere: 5

Food: 5

Service: 5

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