Visited on March 20 paid $13.67 IN STORE FROM A DEBIT CARD. I check my bank account on March 26 and Arby’s had refunded me the money from my March 20th purchase.. I never asked for a refund mind you. Then the 27 they took another 13.67 from my account. The manager said the system wipes every night and every receipt or transaction is gone. Which is false you’re not the only fast food chain. I know how they work. My question is, how’d they get my card to refund it 6 days later and how’d they get my card to recharge me again in the 27? I feel scammed and stole from. Manager was no help at all and I still have yet to get my money for this mistake they made. I need answers for how this happened and I’m getting none. Call the cooperate and they’re no help either. Never have an issue here but I won’t be back. Don’t want them to try and get away with stealing MORE of my money. It wasn’t an online order my payment method should have never been saved. So why were they able to recharge me? Need answers.
Atmosphere: 1
Food: 1
Service: 1
Tactical Barbie
This placed is closed and under construction or reconstruction.
Beth Dalton
Ordered turkey sandwich and for what I paid for, there was hardly any meat on it. Sure doesn't match the commercial
Atmosphere: 2
Food: 2
Service: 3
Brittany Jewell
Great food and service
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef Sandwich
CVBluegrassPatriot
Got rid of breakfast!!!!! We are done!!
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Roast Beef Sandwich
Laurie Murphy
Food was fast and tasty.
Samantha Thomas
Great people to work for always friendl
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Wraps
Thomas Barker
Nats everywhere Flys and cockroches management very unprofessional
Atmosphere: 1
Food: 1
Service: 1
Donathon Newton
Virginia had the best customer service ever
Atmosphere: 5
Food: 5
Service: 5
Ed DeRosa
Place was mobbed early Sunday afternoon and the staff handled it like a well oiled machine. Friendly but fast. Courteous but studious. Best fast food experience in a long time
Everyone is always pleasantly friendly, Thomas always takes care of me when I walk in, he always knows what I want. I just found out today that the happy hour menu is no longer. I will have to change to once a week instead of my 3 visits.
I mean, who doesn't like Arby's. I was a teen worker here...long time ago. Remember my first taste at the little hut at Bardstown Rd and Old Shepherdsville Rd. Also, a long time ago. Roast Beef is always tasty. Aujui used to be the meet drippings. The stuff now taste really good. Probably not good for you but, I always order a couple of cups no matter what I order to eat. Clean inside most yimes I've been there and if seemed out of order, they were super busy. If I have a complaint about the Shelbyville Arby's...it's only that whoever, changes from Pepsi products to coke products. Truly, I went months without eating there for that very thing. I'm a Mt Dew freak and it's great with Arby's food. So, whoever might reconsider that move.
Kid-friendliness: Have booster seats and I believe still have hi-chairs.
Wheelchair accessibility: I believe sidewalk is ramped for wheelchair.
Visited on March 20 paid $13.67 IN STORE FROM A DEBIT CARD. I check my bank account on March 26 and Arby’s had refunded me the money from my March 20th purchase.. I never asked for a refund mind you. Then the 27 they took another 13.67 from my account. The manager said the system wipes every night and every receipt or transaction is gone. Which is false you’re not the only fast food chain. I know how they work. My question is, how’d they get my card to refund it 6 days later and how’d they get my card to recharge me again in the 27? I feel scammed and stole from. Manager was no help at all and I still have yet to get my money for this mistake they made. I need answers for how this happened and I’m getting none. Call the cooperate and they’re no help either. Never have an issue here but I won’t be back. Don’t want them to try and get away with stealing MORE of my money. It wasn’t an online order my payment method should have never been saved. So why were they able to recharge me?
Need answers.
Atmosphere: 1
Food: 1
Service: 1
This placed is closed and under construction or reconstruction.
Ordered turkey sandwich and for what I paid for, there was hardly any meat on it. Sure doesn't match the commercial
Atmosphere: 2
Food: 2
Service: 3
Great food and service
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef Sandwich
Got rid of breakfast!!!!! We are done!!
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Roast Beef Sandwich
Food was fast and tasty.
Great people to work for always friendl
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Wraps
Nats everywhere Flys and cockroches management very unprofessional
Atmosphere: 1
Food: 1
Service: 1
Virginia had the best customer service ever
Atmosphere: 5
Food: 5
Service: 5
Place was mobbed early Sunday afternoon and the staff handled it like a well oiled machine. Friendly but fast. Courteous but studious. Best fast food experience in a long time
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef Sandwich
Restaurantji Recommends
Terrific food, delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Everyone is always pleasantly friendly, Thomas always takes care of me when I walk in, he always knows what I want. I just found out today that the happy hour menu is no longer. I will have to change to once a week instead of my 3 visits.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Buffalo Chicken, Sandwich, Roast Beef Sandwich
Friendly folks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken, Roast Beef
I mean, who doesn't like Arby's. I was a teen worker here...long time ago. Remember my first taste at the little hut at Bardstown Rd and Old Shepherdsville Rd. Also, a long time ago. Roast Beef is always tasty. Aujui used to be the meet drippings. The stuff now taste really good. Probably not good for you but, I always order a couple of cups no matter what I order to eat. Clean inside most yimes I've been there and if seemed out of order, they were super busy. If I have a complaint about the Shelbyville Arby's...it's only that whoever, changes from Pepsi products to coke products. Truly, I went months without eating there for that very thing. I'm a Mt Dew freak and it's great with Arby's food. So, whoever might reconsider that move.
Kid-friendliness: Have booster seats and I believe still have hi-chairs.
Wheelchair accessibility: I believe sidewalk is ramped for wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, The Reuben, Curly Fries, Greek Roast Beef
Employees were very pleasant, service quick and food was hot and tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Curly Fries
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