We stopped into this wonderful restaurant while traveling through central Kentucky and were very happy that we did. The food was excellent, and the staff was too! We will definitely stop here again when visiting Kentucky!
Atmosphere: 5
Food: 5
Service: 5
Jimmie Threet
Food okay. Tables are un steady and chairs are terrible
Atmosphere: 3
Food: 4
Service: 3
Sherri HellCat (SherBear)
The food was so amazing and they do ground for the location. We had our wedding reception there with total 9 guests, we originally had it planned for 14 guest but some dropped out. Hit we had reservations there and they did a selected menu we chose for this time and everyone had an amazing time with not only the locations and food but with the staff as well There was a miscommunication about a wedding cake but we were still able to bring it and enjoy it along their desserts too. 12/10 would recommend this location. It's an amazing fusion of French, Italian, and southern food.
Atmosphere: 5
Food: 5
Service: 5
Robert Merring
Great food very nice atmosphere great cordiality highly recommended
Atmosphere: 5
Food: 5
Service: 5
Gail Wenzlaff
Rhonda was excellent. The desserts were delicious.
Atmosphere: 5
Food: 4
Service: 5
Janet Brugger
Food was very tasty, waitress Rhonda was outstanding.
Atmosphere: 5
Food: 4
Service: 5
Lori Adams
I really enjoyed my visit to this Restaurant. The service and attention from the staff was exceptional! We had a large group and they have a couple of private rooms to accommodate big groups. My Rosemary Chicken was so delicious and I also loved the dessert, made in house by their Pastry Chef.
Atmosphere: 5
Food: 5
Service: 5
Michael Mabe
It’s not enough that the food was amazing—the spinach artichoke cheese crostini appetizer was to die for, the cocktails were spot-on, and both the rib eye and pork main dishes were among the best we’ve ever had. But what truly elevated the experience to Michelin Star quality was Mary Beth, our incredible attendant. Her service made the evening unforgettable. Bell House is absolutely worth the drive to Shelbyville, and the outstanding food and service will definitely keep us coming back. Thank you Bell house for a wonderful evening
Leslie Mason
Had a wonderful meal here while driving through KY. Was nervous as the website said reservations recommended but thought we’d give it a try. Hostess was friendly and accommodating and sat us right away. Had the Shelby mule and it was delicious. Pimiento risotto cakes for appetizer were uniquely delicious. I had chicken Parmesan. Marinara was homemade, chicken breast perfectly cooked. Husband had rosemary lemon chicken with potatoes and asparagus. Dessert was bourbon coffee and creme brulee. Waitress was so friendly, I felt like I was a regular. Executive chef came around to tables to ask about food. If I’m ever in Shelbyville again, will definitely be back! Thanks for an unexpected delight and romantic evening out!
We have consistently experienced poor customer service from Rhonda, the manager. Each time we have placed a takeout order, she has been extremely rude and such an unpleasant demeanor and have encountered her rudeness the last three times we have ordered take-out, and every phone interaction with her has been unnecessarily difficult.
I have given her the benefit of the doubt multiple times, assuming she may have been having a bad day, but after four consecutive negative experiences, it’s clear this is a pattern. While I understand and respect the restaurant’s policy of not taking payment over the phone, Rhonda refuses to even provide an order total, which is frustrating.
Tonight, my daughter goes in to pick-up our take-out order, 10 minutes prior to the quoted time Rhonda provided and when my daughter politely inquired about it, Rhonda snapped, “You only ordered 16 minutes ago. No, it’s not ready,” in a condescending and rude tone.
To make matters worse, our most recent order—nearly $100 worth of food—was inedible. The hot browns were so tough and burnt that we couldn’t cut through them and had to throw them away. The wedge salad consisted of old, brown lettuce. The side of the evening was burnt to the point that some pieces were inedible. The pasta was clumped together in a sticky ball, the broccoli was old, and my son’s twice-baked potato was so overcooked and tough that it couldn’t be cut through.
When I called to address the food quality, I asked to speak with the General Manager. Rhonda immediately stated that she was the manager and repeatedly dodged my request to speak to the GM. She refused to provide his full name and was dismissive of my concerns, only willing to take my information for a callback.
This experience was beyond unacceptable. Not only was the food subpar, but the customer service was unprofessional and outright rude. We have dined at Bell House frequently, but after this, we will not be returning. It is disappointing to be treated this way consistently.
I do NOT recommend and will not ever go back.
Sarah Becker
The food was fine. Nothing too special. Service was nice. The overall vibe was very hoity toity. Not a bad experience, but I would not go out of my way to return.
Atmosphere: 3
Food: 3
Service: 4
Christy M
2 thumbs up on every level! This place holds so much local history with a quaint atmosphere. Try the eggs benedict. It was amazing. A must try if you're in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict
WJ Carlisle
The food and service at the Bell House Restaurant was incredible. The staff and guests were all very warm and welcoming, a great atmosphere for dining. Make your reservation early to ensure you don't miss this experience.
Atmosphere: 5
Food: 5
Service: 5
Shawna Norman
We just happened upon this place while we were in the area. The food was fabulous. I had the hot brown because of others’ reviews and it was wonderful! My husband had the lasagna and it was great as well. Would highly recommend.
Excellent Food and Service!!
Atmosphere: 5
Food: 5
Service: 5
We stopped into this wonderful restaurant while traveling through central Kentucky and were very happy that we did. The food was excellent, and the staff was too! We will definitely stop here again when visiting Kentucky!
Atmosphere: 5
Food: 5
Service: 5
Food okay. Tables are un steady and chairs are terrible
Atmosphere: 3
Food: 4
Service: 3
The food was so amazing and they do ground for the location. We had our wedding reception there with total 9 guests, we originally had it planned for 14 guest but some dropped out. Hit we had reservations there and they did a selected menu we chose for this time and everyone had an amazing time with not only the locations and food but with the staff as well
There was a miscommunication about a wedding cake but we were still able to bring it and enjoy it along their desserts too. 12/10 would recommend this location. It's an amazing fusion of French, Italian, and southern food.
Atmosphere: 5
Food: 5
Service: 5
Great food very nice atmosphere great cordiality highly recommended
Atmosphere: 5
Food: 5
Service: 5
Rhonda was excellent. The desserts were delicious.
Atmosphere: 5
Food: 4
Service: 5
Food was very tasty, waitress Rhonda was outstanding.
Atmosphere: 5
Food: 4
Service: 5
I really enjoyed my visit to this Restaurant. The service and attention from the staff was exceptional! We had a large group and they have a couple of private rooms to accommodate big groups. My Rosemary Chicken was so delicious and I also loved the dessert, made in house by their Pastry Chef.
Atmosphere: 5
Food: 5
Service: 5
It’s not enough that the food was amazing—the spinach artichoke cheese crostini appetizer was to die for, the cocktails were spot-on, and both the rib eye and pork main dishes were among the best we’ve ever had. But what truly elevated the experience to Michelin Star quality was Mary Beth, our incredible attendant. Her service made the evening unforgettable. Bell House is absolutely worth the drive to Shelbyville, and the outstanding food and service will definitely keep us coming back. Thank you Bell house for a wonderful evening
Had a wonderful meal here while driving through KY. Was nervous as the website said reservations recommended but thought we’d give it a try. Hostess was friendly and accommodating and sat us right away. Had the Shelby mule and it was delicious. Pimiento risotto cakes for appetizer were uniquely delicious. I had chicken Parmesan. Marinara was homemade, chicken breast perfectly cooked. Husband had rosemary lemon chicken with potatoes and asparagus. Dessert was bourbon coffee and creme brulee. Waitress was so friendly, I felt like I was a regular. Executive chef came around to tables to ask about food. If I’m ever in Shelbyville again, will definitely be back! Thanks for an unexpected delight and romantic evening out!
Restaurantji Recommends
We have consistently experienced poor customer service from Rhonda, the manager. Each time we have placed a takeout order, she has been extremely rude and such an unpleasant demeanor and have encountered her rudeness the last three times we have ordered take-out, and every phone interaction with her has been unnecessarily difficult. I have given her the benefit of the doubt multiple times, assuming she may have been having a bad day, but after four consecutive negative experiences, it’s clear this is a pattern. While I understand and respect the restaurant’s policy of not taking payment over the phone, Rhonda refuses to even provide an order total, which is frustrating. Tonight, my daughter goes in to pick-up our take-out order, 10 minutes prior to the quoted time Rhonda provided and when my daughter politely inquired about it, Rhonda snapped, “You only ordered 16 minutes ago. No, it’s not ready,” in a condescending and rude tone. To make matters worse, our most recent order—nearly $100 worth of food—was inedible. The hot browns were so tough and burnt that we couldn’t cut through them and had to throw them away. The wedge salad consisted of old, brown lettuce. The side of the evening was burnt to the point that some pieces were inedible. The pasta was clumped together in a sticky ball, the broccoli was old, and my son’s twice-baked potato was so overcooked and tough that it couldn’t be cut through. When I called to address the food quality, I asked to speak with the General Manager. Rhonda immediately stated that she was the manager and repeatedly dodged my request to speak to the GM. She refused to provide his full name and was dismissive of my concerns, only willing to take my information for a callback. This experience was beyond unacceptable. Not only was the food subpar, but the customer service was unprofessional and outright rude. We have dined at Bell House frequently, but after this, we will not be returning. It is disappointing to be treated this way consistently. I do NOT recommend and will not ever go back.
The food was fine. Nothing too special. Service was nice. The overall vibe was very hoity toity. Not a bad experience, but I would not go out of my way to return.
Atmosphere: 3
Food: 3
Service: 4
2 thumbs up on every level! This place holds so much local history with a quaint atmosphere. Try the eggs benedict. It was amazing. A must try if you're in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict
The food and service at the Bell House Restaurant was incredible. The staff and guests were all very warm and welcoming, a great atmosphere for dining. Make your reservation early to ensure you don't miss this experience.
Atmosphere: 5
Food: 5
Service: 5
We just happened upon this place while we were in the area. The food was fabulous. I had the hot brown because of others’ reviews and it was wonderful! My husband had the lasagna and it was great as well. Would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Kentucky Hot Brown
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