I'm from Seattle and have new temporary Dri. License issued in Frankfort by Kentucky Transportation Cabinet. One would think Shelbyville Kroger would recognize the state issued temp. license and would accept my check. Not everybody carries plastic! Rural hunger setting in! Shame on you Kroger for not using common sense here! I'm missing Seattle now!
Michelle Riggs
Imgosh! You must try the Derby City Chicken salad.
I buy it every week. It's at the Deli. Whomever makes this every day makes it perfect every time.
You must try it. I've put it on Hawaiian rolls for parties.
Yum yum. Get in my belly now!
Paige Evola
Shame on you Kroger. I am so disgusted after my last visit. My sick daughter and I are waiting at the little clinic and we had to use the restroom. She's still in pull-ups so we have to do the changing table sometimes. We walked over to the bathroom and waited on the gentleman cleaning it to get out. When he was done, we walked in and it was ABSOLUTELY DISGUSTING !!!! There was feces all on the seat and down the side, no toilet paper or paper towels, mirror and sink were filthy, and I had to clean the diaper table before I even let her go near it. The worst part is, he just got done "cleaning"!!!! So sad. On top of it, the family restroom said "out of order", so I said "what's wrong with it", His response....."just didn't want to clean it". WHAT?!?!?! This store is quickly going downhill.
Jeri Rutan
Manager is rude as hell and literally will not accept any complaints he just talks over you the entire time. Pretty much accusing me of lying. I swear I will not end until I get my money back
Valerie Smith Riddle
Ordered ClickList pick-up to be picked up between 10-11 am. Notified them on Kroger app that I would be there around 10:40/10:45. Pulled into parking spot at 10:45. Clicked “I’m Here.” in app. Finally received my groceries at 12:48 pm. TWO HOURS! I am completely empathetic to the employee shortage a lot of businesses are facing. However, the management at this store needs to do a better job of communicating with customers if their orders are going to be delayed that much. They may even need to take less pick-up orders or not offer it at this location until their employment situation can improve. When I got home I also realized that they fulfilled 5 of my items incorrectly. I checked my receipt to see if it was marked as “substituted.” It was not, it was just fulfilled wrong. I will not be returning to this location. I will drive to Middletown in the future.
Evelyn White
I am so disgusted in the Shelbyville Kroger. It seems like every week I have an issue with my clicklist pick up. My latest issue is my bananas being thrown in a bag of granola bars, pasta sauce, ziploc bags. No they weren’t on top, they were in the middle! They are not even edible they are so bruised. Also, avocados we’re on the very bottom of this bag. This was the bag when I opened my truck!
Matt Lyons
multiple times when they screwed up my click list orders. sometimes they just don't do it and then tell me its my fault.
Pamela Biven Bishop
Never enough checkout open, customer service is lacking. Shelves not stocked properly. Very disappointed
Margaret Kingsolver Heitzman
I went to Kroger today I needed alot and shopped around for about an hour. Got to check out and had some money left on my EBT card and was gonna use debit for the balance. Lady couldn’t get that to work so I said just forget it I will use my debit card. Well it didn’t work either, tried several times she kept saying it was my card. So after a very few choice words to her I walked out leaving a whole cart of groceries sitting that I hope everything cold (meat, eggs, butter, ch
Kris Millsap
Is normally a good store but I went in to get a few things this afternoon and many of the shelves were bare AGAIN. It looked like it did when the pandemic started. No meat, No bread, no Cheese, No juices, No vegetables, Really Guys !!
On average I wait up to an hour for my groceries at clicklist. Today after waiting for an hour, multiple people cut in line at click list and Kroger advised it was not their responsibility to ‘direct traffic.’ Continuing to serve them before everyone that had been waiting patiently.
Joseph DeWayne Bland
Avery one should thank the employees! They do a great job ! Thanks to all !
Becky Fryer Straub
The employees make the store. Friendly & knowledgeable on the groceries always helpful. Bread & cakes are fresh as the deli & meat & seafood depts. Always pleased @ Kroger.
Lindsey Ann Holland
Alway have things I need in stock. Friendly and helpful employees. Great selection of home and clothing items
Katie Farley
Thank you to the Kroger Clicklist team for bringing out a bottled water for my English Bulldog while I waited for my groceries. It was 85 degrees today, so I was very grateful! Not only did they bring a bottled water, but dog treats too! Watson definitely recommends Kroger Shelbyville �
I'm from Seattle and have new temporary Dri. License issued in Frankfort by Kentucky Transportation Cabinet. One would think Shelbyville Kroger would recognize the state issued temp. license and would accept my check. Not everybody carries plastic! Rural hunger setting in! Shame on you Kroger for not using common sense here! I'm missing Seattle now!
Imgosh! You must try the Derby City Chicken salad. I buy it every week. It's at the Deli. Whomever makes this every day makes it perfect every time. You must try it. I've put it on Hawaiian rolls for parties. Yum yum. Get in my belly now!
Shame on you Kroger. I am so disgusted after my last visit. My sick daughter and I are waiting at the little clinic and we had to use the restroom. She's still in pull-ups so we have to do the changing table sometimes. We walked over to the bathroom and waited on the gentleman cleaning it to get out. When he was done, we walked in and it was ABSOLUTELY DISGUSTING !!!! There was feces all on the seat and down the side, no toilet paper or paper towels, mirror and sink were filthy, and I had to clean the diaper table before I even let her go near it. The worst part is, he just got done "cleaning"!!!! So sad. On top of it, the family restroom said "out of order", so I said "what's wrong with it", His response....."just didn't want to clean it". WHAT?!?!?! This store is quickly going downhill.
Manager is rude as hell and literally will not accept any complaints he just talks over you the entire time. Pretty much accusing me of lying. I swear I will not end until I get my money back
Ordered ClickList pick-up to be picked up between 10-11 am. Notified them on Kroger app that I would be there around 10:40/10:45. Pulled into parking spot at 10:45. Clicked “I’m Here.” in app. Finally received my groceries at 12:48 pm. TWO HOURS! I am completely empathetic to the employee shortage a lot of businesses are facing. However, the management at this store needs to do a better job of communicating with customers if their orders are going to be delayed that much. They may even need to take less pick-up orders or not offer it at this location until their employment situation can improve. When I got home I also realized that they fulfilled 5 of my items incorrectly. I checked my receipt to see if it was marked as “substituted.” It was not, it was just fulfilled wrong. I will not be returning to this location. I will drive to Middletown in the future.
I am so disgusted in the Shelbyville Kroger. It seems like every week I have an issue with my clicklist pick up. My latest issue is my bananas being thrown in a bag of granola bars, pasta sauce, ziploc bags. No they weren’t on top, they were in the middle! They are not even edible they are so bruised. Also, avocados we’re on the very bottom of this bag. This was the bag when I opened my truck!
multiple times when they screwed up my click list orders. sometimes they just don't do it and then tell me its my fault.
Never enough checkout open, customer service is lacking. Shelves not stocked properly. Very disappointed
I went to Kroger today I needed alot and shopped around for about an hour. Got to check out and had some money left on my EBT card and was gonna use debit for the balance. Lady couldn’t get that to work so I said just forget it I will use my debit card. Well it didn’t work either, tried several times she kept saying it was my card. So after a very few choice words to her I walked out leaving a whole cart of groceries sitting that I hope everything cold (meat, eggs, butter, ch
Is normally a good store but I went in to get a few things this afternoon and many of the shelves were bare AGAIN. It looked like it did when the pandemic started. No meat, No bread, no Cheese, No juices, No vegetables, Really Guys !!
Restaurantji Recommends
On average I wait up to an hour for my groceries at clicklist. Today after waiting for an hour, multiple people cut in line at click list and Kroger advised it was not their responsibility to ‘direct traffic.’ Continuing to serve them before everyone that had been waiting patiently.
Avery one should thank the employees! They do a great job ! Thanks to all !
The employees make the store. Friendly & knowledgeable on the groceries always helpful. Bread & cakes are fresh as the deli & meat & seafood depts. Always pleased @ Kroger.
Alway have things I need in stock. Friendly and helpful employees. Great selection of home and clothing items
Thank you to the Kroger Clicklist team for bringing out a bottled water for my English Bulldog while I waited for my groceries. It was 85 degrees today, so I was very grateful! Not only did they bring a bottled water, but dog treats too! Watson definitely recommends Kroger Shelbyville �
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