McDonald's

200 Frankfort Rd, Shelbyville
(502) 633-6516

Recent Reviews

Pamela Pham

It was just about ad ok as any McDonald's

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Cheeseburger, Quarter Pounder Dressed Like a Daily Double w O Lettuce

Christopher Owen

It was typical McDonald's food, without being so crowded. No long wait times here!The drive through takes longer than if you just park and go in. With that being said the drive through still don't take as long as most McDonald's . I'm just too impatient.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Mccafé French Vanilla Iced Coffee, Cheeseburger, Big Mac

Stacey Aubrey

This is our second and last time ordering at this location. The first time we waited for over 30 minutes for 10 chicken nuggets only to find out that our order was picked up by one of the employees friends that stopped by to say hi! This particular time I mobile ordered and watched as 20 drive thru orders were ran outside while I waited.I was told after 15 minutes that we were waiting on fries. After 25 more minutes and 20 plus more drive thru orders get handed out approached again and stood there and waited until my food finally got prepared.I understand that “drive thru times” are a big issue at fast food places but DO NOT ignore those of us that aren’t too lazy to get out of cars.Two cheeseburger value meals shouldn’t take almost an hour . Do better

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Cheeseburger

Philip Koerper

Nice place but still weird how two employees wearing and touching their masks contaminating their hands.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Filet-O-Fish

Michael T.

Ordered off of mobile app for pickup. Extremely crowded. Drive thru very long wait.

Timothy Moulder

Every time I order a double filet sandwich, they give me a single instead. Bad enough they keep ripping me off, but could management maybe explain to the kids what "DBL" means?

B Brown

Had to pull forward and wait just for a milkshake.

Atmosphere: 1

Food: 1

Service: 1

Sherri Abromavage

Isaac was super handling our orderIf he isn't on track for management he ought to be! He was so professional, polite, and personable.

Atmosphere: 5

Food: 5

Service: 5

Adriano Urrutia Reyes

Elegant

Bray Watts

Got a miner 6 and said just a plan cheese burger. They put every thing on it and half of fry’s were not in the box.

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Hamburger

Neal lab

Incredibly rude drive through people. Got angry when I didn't want a drink carrier, told them again, and the girl said I didn't need to be rude. I wasn't being rude, was saying I didn't want drink carrier. What part of saying what I want in a drive through is rude? Won't ever go back.

Brett Potts

It doesnt seem to matter if the drive thru is full or empty, the time it takes to get your food will be about the same. Very slow, but at least the food always tastes the same.

Atmosphere: 3

Food: 5

Service: 3

Cody W.

This McDonalds is one of the worst I've been to and continues to show it with their rude and unprofessional staff. We went here today only because we were right across the street. They only gave us half our order even though we had our receipt showing what we ordered and they argued and told us our receipt was wrong. They told us we would have to pay for whatever else we wanted even though our receipt showed we had already paid for the items. Them employee that we dealt with yelled and argued with us the entire time. and refused to give us her name or allow us to speak to someone else.

Kentucky Jenn

Terrible experience. Waited for 25 minutes today for food and left. No refund..no customer care. THE WORST.

Atmosphere: 1

Food: 1

Service: 1

Jeremy Davis

It was around lunchtime extremely busy this place performed extremely well under the circumstances. They had cars pulled in every slot available. I know that would be hard to keep trying of. No one that I noticed was there for more than a minute. Def recommend in and out quick. My order was correct and staff was very courteous. Shout out to the manger on shift for running such a smooth shift!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble

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