McDonald's

100 Isaac Shelby Dr, Shelbyville
(502) 647-5516

Recent Reviews

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Jeff Miller

Service was not good. Held up waiting to order at the drive thru while they kept taking orders from the other lane. Had to explain what the combo #7 medium with a coke was. 2 cheeseburgers, medium fry and medium coke. Had to wait for the window person to get done talking to their friends in the car in front of me. Staff needs more training.

[Update] Gave them another try, and they still have no clue what they are doing. Slow service, cashier was having a cow for me to move up, I pulled up the entire 12 inches I could without hitting the car in front of me. Even the food wasn't very good. Messed up the order. My burger was overcooked and since when do they smash burgers?

Atmosphere: 1

Food: 1

Service: 1

Gracie

I placed a mobile order five minutes before arriving. It was ready as soon as I got there. Awesome customer service.

Atmosphere: 5

Food: 5

Service: 5

Kimberly Diaz

WAITED IN DRIVE-THRU 27 MIN,, NOT PARKED!.. GOT THE NUGGETS AND FRIES AND THEY LOOKED AS IF SOMEONE FELL ASLEEP, AND LEFT THE DAMN THINGS IN THE FRYER COOKING!. THE NUGGETS WERE SO CRISPY MY KIDS WOULD NOT EVEN EAT MORE THAN ONE!!. AND THE FRIES, WELL, YOU BURN A SHOESTRING FRY, ITS OVER WITH!! COME ON MCDONALD'S!!.. DO BETTER!!!!!!🤦🏻‍♀️😡

Atmosphere: 2

Food: 1

Service: 2

Maverick Quinn

It was delicious and the food came up quickly

Atmosphere: 5

Food: 5

Service: 5

Angela Moxley

Drive thru at breakfast moves quickly.

Atmosphere: 5

Food: 5

Service: 5

Chris Spiller

Typical McDonald's setup and offerings. Getting to be over priced for fast food. Service was excellent and professional though.

Atmosphere: 5

Food: 3

Service: 5

Janet Dunn

Not great food or service

Atmosphere: 2

Food: 2

Service: 2

Dustan Mason

Stopped at this McDonald’s before taking my daughter to work at about 5:30 in the morning. Unusually slow for that time of day. Rush-hour in an industrial area where everybody has a truck and is going to work you would think that things would move a bit faster. However, once the food was received, everything was correct and everything was hot and everything was good. I probably just caught them on a short staffed morning.

Atmosphere: 3

Food: 4

Service: 3

Anthony Berry

One of my favorite fast food stops, when I'm on the road traveling.

Atmosphere: 5

Food: 5

Service: 5

Jordan Granera

Such a great restaurant. Workers are the best.

Atmosphere: 5

Food: 5

Service: 5

Kai’s Paws

They seemed surprised that I wanted to use the counter instead of the kosick. A young man took my order and he was either new or unfamiliar with how to take an order.

Kid-friendliness: The grandkids LOVE McD’s

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: French Fries

Alli Siemer

The person who took my order was rushing me and not listening. She finally got the order right in the screen and then I get all the way home to realize part of my order was missing. Getting ridiculous how careless they are.

Food: 4

Service: 1

Cassi Garza

Food is good, staff seems like it is the end of the world to do their jobs correctly. I have never been without having to go back to get the rest of my order

Atmosphere: 2

Food: 3

Service: 2

Kate Smith

Lucky to get your order right, always make you wait. Done with this location

Food: 3

Service: 1

Shannon Barnes

Absolutely horrible waited in the curbside for 10 minutes. Went inside to find out what was going on. They said we’re getting to it then comes out no ice in the drinks because I’ve been sitting there for so long. They were absolutely rude about it and laughing when we asked what was going on with our food.

Atmosphere: 1

Food: 1

Service: 1

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