McDonald's
135 Centre Dr, Shepherdsville
(502) 215-6100
Recent Reviews
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Drive thru times are ridiculously slow
Fast and quick service via drive thru.
Atmosphere: 5
Food: 5
Service: 5
This location is 3rd shift goes out of their way they are truly amazing and probably unseen being the shift that they work so I just wanted to recognize them for an amazing experience and an experience at witness where they took a significant amount of time of their day to help somebody with translation issues to make sure that they could get some food at such a late night hour
Atmosphere: 5
Food: 5
Service: 5
I asked for light mustard and light onions on my burger. The clown gave me Ketchup instead. I guess that was better than my half slice of cheese. It didn't make it on the fish but was melted to the cardboard container.
Ronald you gotta do better.
Went back again and the fries were overly salted and the big Mac middle and end bun was reversed making it a mess to eat. Only clowns work at this McDonald's. 8-4-25
Atmosphere: 1
Food: 1
Service: 1
Rude. They told us we had straws even though I checked 15 times and gave me attitude. I asked for a fork for my food and they said that I didn't get food. Wouldn't get my order right the first time and I can go on and on. The lady wouldnt listen. Horrible place to go to. Wouldnt recommend
Food: 2
Service: 2
Had an online order with a pick up time of 12:07. Waited 10 min past the pick up time.
Ordered my burger with lettuce, got charged for lettuce, did not get lettuce….
There’s reason #1001 why this is a minimum wage job. Pay them more, cost goes up, same horrible service…
Atmosphere: 4
Food: 2
Service: 3
Great service and food
Atmosphere: 5
Food: 5
Service: 5
I frequent McDonald's almost daily. The teammembers are friendly, hardworking and efficient. Service is fast and conscience
Atmosphere: 5
Food: 4
Service: 5
Very good food , customer service and price
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mcchicken, Big Mac, Cheeseburger
Restaurantji Recommends
Fast service good price great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Mcchicken
Service was great, but burgers were raw
Food: 1
Service: 5
I ordered my food at the kiosk and it didn’t take to long. Their drive thru was packed and the lobby was packed. Their only problem was when I got my food to go and got to the car the 10 piece nugget was missing. When I went in to let them know I didn’t get the nuggets the girl gave me a weird look. I thanked her and she said ok.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Cheeseburger
Always slow
Atmosphere: 4
Food: 4
Service: 2
There are truly no words to describe how quickly this Mcdonalds is going down hill due to new management and employees. This location is very close to our house so we frequently order from here but for at least the last month we have been disappointed by the rudeness of the staff including managers and the way they just don’t seem to care about their customers anymore. I just placed a mobile order for pick up in the drive thru for myself and my daughter. I ordered a 10 piece nugget meal for her and a big mac meal for myself. I get back home and open the box for my big mac and it has no burger on it, only a stale, hard, top bun and then the lettuce and mac sauce. There is no excuse for this at all besides employees just playing around and not doing what they are supposed to. This location used to be the best and I would only go to this one but it’s just not worth it anymore.
Atmosphere: 1
Food: 1
Service: 1
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