Subway
151 Brenton Way, Shepherdsville
(502) 955-4474
Recent Reviews
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very friendly staff and went with The Boss sandwich, was great...great location
Atmosphere: 5
Food: 5
Service: 5
Do not go here bad customer service - Bad food - they do not care about the people that keep this business operating i would take your money else where
Atmosphere: 1
Food: 1
Service: 1
Horrible service they refuse to help you and its disgusting inside this place should be closed down
Atmosphere: 1
Food: 1
Service: 1
Guy employee just keep looking at tip jar. We have to tip for people doing there job
Atmosphere: 3
Food: 4
Service: 3
I mistakenly ordered food here and they refused to give me a refund. I live more than two hours away and would not be able to pick up the food so after I placed the ordered and realizing my mistake I called the store immediately and tried canceling the order. They said they could not cancel the order and that the food was already made. I’m not quite sure how they made two sandwiches in under a minute but that’s beside the point. They said they would take my name and number down and give it to the store manager so the manager could call and figure it out. Since I ordered the food on Friday I was not expecting a call back until maybe Monday or Tuesday. I never received a call so I tried calling them and they still refused to issue a refund. “According to Subway's FAQ, if you need to cancel or modify an order placed online or via the Subway app, you should contact the specific restaurant where the order was placed.” Since I called immediately I didn’t think they would have an issue giving me a refund. I’m disappointed with this location and management here. Mistakes happen and I feel as I should not have been charged for a mistake or something I never received.
Service: 1
Didn't get what U ordered
Atmosphere: 1
Food: 1
Service: 1
Crew seemed very unorganized and was very unprofessional. Put an a mobile order. Showed up later then the time it said, so I was late and crew never started. They had ticket printed out but order never made.
Atmosphere: 1
Food: 1
Service: 1
Great customer service and the place was clean. Would come back.
Atmosphere: 5
Food: 5
Service: 5
Place is great they take coupons unlike some of the others.
Atmosphere: 5
Food: 5
Service: 5
Good staff members. Very kind & respectful with good food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Extremely loud and unprofessional staff! Good food despite the loud workers.
Atmosphere: 2
Food: 4
Service: 4
We ordered two tuna sandwiches, each with different toppings and bread. We got one without cheese and wrong bread, two toppings from the other sandwich. Had to switch things around by ourselves. Tasted okay but not what we ordered. 🤷🏻
Food: 3
Service: 1
Everything was awesome! Foot long Black Forest ham with all the toppings.
Atmosphere: 5
Food: 5
Service: 5
Always delicious. Good service. Usually fast. Heye that they dont accept their own coupons
Atmosphere: 5
Food: 5
Service: 5
Always delicious. Good service. Usually fast. Heye that they dont accept their own coupons
Atmosphere: 5
Food: 5
Service: 5
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