1 star for service is too many. The lady taking our order talked to me and my family like we were an inconvenience. She for got part of the order so we had to wait an extra 30 minutes to even eat. Thw guy working was nice and seemed embarrassed by the way she acted and was trying to overcompensate for her unprofessional behavior. I will never go back in that place again. Sad because its our favorite pizza.
Atmosphere: 1
Food: 4
Service: 1
Marty Moore
It's a sad place, no servers, no drink dispenser, very lonely place to eat. They are barely surviving. Maybe with more customers they could rebuild their status in this community of Somerset. Good luck to you, your brand is still viable. I hope it will turn around.
Atmosphere: 2
Food: 3
Service: 2
vanessa
They prioritize walk in people and make delivery people wait for their order 10+ minutes
Judy Hatterman
Love Pizza Hut. Hope they always stay in business. I wish they brought back their salad bar for Friday and Saturday night.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Greg Webb
Good food and very nice
Atmosphere: 5
Food: 5
Service: 5
Country Couple
Manager is very rude, and unprofessional. Never will be ba k.
Atmosphere: 1
Food: 1
Service: 1
Dru Johnson
We ran over and got our favorite pizza for lunch yesterday. The pizza was delish and the people we very friendly. We ordered ahead and picked up on our lunch break. The service was fast, friendly, and professional.
Atmosphere: 5
Food: 5
Service: 5
Miles Fleming
This pizza hit is the absolute worst I have ever been in. Service was downright awful. Place dirty. Pizza was screwed up. After waiting almost an hour for that pizza just for it to be wrong I dang gone sure am not going to go through it again. So we left and we will never ever be back.
Everything was as good as it can be for fast food pizza. The buffet is back open and the associate worked hard to keep everything fresh and stocked during a busy lunch.
Atmosphere: 5
Food: 4
Service: 5
Jerry Hutchinson
Great food and service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Super Supreme Pizza, Supreme Pizza
So I have ordered from here for years and years. I even used to work here. Recently I ordered my normal food and hours later it still haven't been delivered. I call to see where it's at and the store manager tells me that o never ordered any food from them. ( Refused my name or address ) She only would take the last four of the card I ordered from. She told me the only way she would help me is if the next day I brought in bank statements to prove I bought the pizza, my phone wasn't allowed because in her words" anyone could makeup anything and show us" to which I did respond with I have the fing order confirmation email and confirmations from cash app" long story short they gave my money back later that night with no call. Would y answer me then come to find out she blacklisted me and refuse to let me order because she accused me of trying to con her out of pizza and I responded with a cuss word. Not cussing her but just one cuss word said in a sentence. Don't order from here. There is another pizzahut just a few miles up the road. Nothing will ever happen to these managers if profits are t impacted. I know my house will no longer be ordering from here. If the owner sees this I'd love to give you the full story cause like I said I used to work there and know it can be a good place and I hate to see all the money the owner put into it be wasted on terrible management. UPDATE. The store manager called my fiance back to yell at her about us trying to order food today. What kind of place calls customers back to argue with them. Not to try and fix anything, this lady gets her rocks off on acting better than us lowly customers.
Atmosphere: 2
Food: 3
Service: 1
Crystal Simpson
Very rude employees at the counter, no waitresses or menu just the menu on the counter. Horrible experience
1 star for service is too many. The lady taking our order talked to me and my family like we were an inconvenience.
She for got part of the order so we had to wait an extra 30 minutes to even eat. Thw guy working was nice and seemed embarrassed by the way she acted and was trying to overcompensate for her unprofessional behavior. I will never go back in that place again. Sad because its our favorite pizza.
Atmosphere: 1
Food: 4
Service: 1
It's a sad place, no servers, no drink dispenser, very lonely place to eat. They are barely surviving. Maybe with more customers they could rebuild their status in this community of Somerset. Good luck to you, your brand is still viable. I hope it will turn around.
Atmosphere: 2
Food: 3
Service: 2
They prioritize walk in people and make delivery people wait for their order 10+ minutes
Love Pizza Hut. Hope they always stay in business. I wish they brought back their salad bar for Friday and Saturday night.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Good food and very nice
Atmosphere: 5
Food: 5
Service: 5
Manager is very rude, and unprofessional. Never will be ba k.
Atmosphere: 1
Food: 1
Service: 1
We ran over and got our favorite pizza for lunch yesterday. The pizza was delish and the people we very friendly. We ordered ahead and picked up on our lunch break. The service was fast, friendly, and professional.
Atmosphere: 5
Food: 5
Service: 5
This pizza hit is the absolute worst I have ever been in. Service was downright awful. Place dirty. Pizza was screwed up. After waiting almost an hour for that pizza just for it to be wrong I dang gone sure am not going to go through it again. So we left and we will never ever be back.
Atmosphere: 1
Food: 1
Service: 1
Workers are so friendly
Foods good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Supreme Pizza
No buffet for salad or pizza.
Restaurantji Recommends
Everything was as good as it can be for fast food pizza. The buffet is back open and the associate worked hard to keep everything fresh and stocked during a busy lunch.
Atmosphere: 5
Food: 4
Service: 5
Great food and service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Super Supreme Pizza, Supreme Pizza
Pizza was on time and piping hot
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Meat Lovers Pizza
So I have ordered from here for years and years. I even used to work here. Recently I ordered my normal food and hours later it still haven't been delivered. I call to see where it's at and the store manager tells me that o never ordered any food from them. ( Refused my name or address ) She only would take the last four of the card I ordered from. She told me the only way she would help me is if the next day I brought in bank statements to prove I bought the pizza, my phone wasn't allowed because in her words" anyone could makeup anything and show us" to which I did respond with I have the fing order confirmation email and confirmations from cash app" long story short they gave my money back later that night with no call. Would y answer me then come to find out she blacklisted me and refuse to let me order because she accused me of trying to con her out of pizza and I responded with a cuss word. Not cussing her but just one cuss word said in a sentence. Don't order from here. There is another pizzahut just a few miles up the road. Nothing will ever happen to these managers if profits are t impacted. I know my house will no longer be ordering from here. If the owner sees this I'd love to give you the full story cause like I said I used to work there and know it can be a good place and I hate to see all the money the owner put into it be wasted on terrible management.
UPDATE. The store manager called my fiance back to yell at her about us trying to order food today. What kind of place calls customers back to argue with them. Not to try and fix anything, this lady gets her rocks off on acting better than us lowly customers.
Atmosphere: 2
Food: 3
Service: 1
Very rude employees at the counter, no waitresses or menu just the menu on the counter. Horrible experience
Atmosphere: 1
Service: 1
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