I'm not usually one to go as far to even write a review for a place but after countless times of letting slip ups go ive reached my limit. South shore Giovannis is extremely convenient for me to order being virtually next door to me so I have given them multiple opportunities to prove me wrong, thinking to myself oh it should be okay this time right? Wrong. When I say every single time something from my order has been either completely wrong, burnt or cold I'm not exaggerating. I've probably ate here about a total of 10 times in a two year span and each time it's been screwed up. Usually I just roll my eyes and deal with it because its not even worth the hassle but today I wanted to get the family some food and surprise surprise something is wrong. My wife said her sandwich didn't taste right and they forgot my sauces for my strips and ranch for my fries now usually this is one of those chalk it up to another gios in south shore experience and move on but like I said after 9 other times of screwups it just set me off I called and let them know they have done something wrong with my food multiple times and I've let it slide today I got home and I was upset I had no sauce they offered to give me my sauces but what's the point when you're already home ready to eat? I wasn't expecting free food but they just made me feel dumb for calling in about it so I'm not sure what I was expecting I just know I've had enough of the screwups and this was the best recourse i can think of. If some poor soul comes up on this and takes time to read my novel here at least I can either set them up for disappointment for when they order or help them avoid the frustration of spending 25-50 and having their food experience ruined.
Atmosphere: 3
Food: 1
Service: 1
Harold D. “HD” Miller
Absolutely the best local pizza restaurant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Antipasto, Steak Sandwich, Super Sub, Cheese Pizza
Brenda Nichols
My favorite restaurant in South Shore, Kentucky! I loved eating there after I hadn't been home in 20 years.Vegetarian options: I got a mushroom pizza with banana peppers and onion...was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti, Lasagna, Small Pan Pizza
amber leah
The only location I'll order from. They listen to any substitutes and have never had any issue ordering from here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Antipasto, Large Pan Pizza, Hot Ham
Dennis Tucek
I don't know if you open yet
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheese Pizza
Larry Cremeans
A yearly stop when we are visiting Shore Shore. Good pizza and sandwiches. We always take it to go to share with family.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Large Pan Pizza
Joshua Cooper
Once again another great experience. I usually get Giovanni’s once maybe twice a year due to living out of the state but when I do it’s always great. Only thing I miss is the nostalgia of “Rob the Pizza man” delivering to our home. If I wrote a book about the stories he would tell it would put South Shore on the map for sure.
cindy howell
We usually just get a steak sandwich here, which is good. However, the rest of the food that I have had is lacking, greatly. I once ordered baked spaghetti and it was swimming in water, I let that go. Just picked up our pizza and it is the worst I have ever had. Bland, with absolutely no flavor. The crust is mushy and limp. I don't know how you all stay open, much less carry the Giovannis name. Never again. It's a shame that we can't support local and are forced to go to Portsmouth to get good food.
Steve Gartin
GREAT food! Wonderful service! Been eating here for 30 years!
nathan thacker
Had family in town for our wedding and they had never tried Giovannis in their town. So we made sure we took them to ours. Food was absolutely fantastic. Service was great. We had an amazing visit.
The food is the bomb! Best pizza ever. Really wish they would stay open later close early especially on the weekends
Yaluit Granados
They never answer their phone, they even go to the point where they unplug the phone just so they don’t have to take orders, also their hours of operation is wrong they close early than what the internet says.It takes them forever to come to the front to take your order.
andy mckenzie
Foods good enough but not for the prices. They also really hate to answer the phone. It consistently takes at minimum 5 calls for someone to pick up the phone. You'll be standing in the lobby waiting to pay and the phone will ring off the hook with nobody even thinking about answering.
isaac gamez
Been going here for a long time one of my favorite pizza places
Austin G.
Food is pretty good but seems they don't like to answer the phone, or maybe it's because it was after 9pm and they didn't feel like taking any more orders
I'm not usually one to go as far to even write a review for a place but after countless times of letting slip ups go ive reached my limit. South shore Giovannis is extremely convenient for me to order being virtually next door to me so I have given them multiple opportunities to prove me wrong, thinking to myself oh it should be okay this time right? Wrong. When I say every single time something from my order has been either completely wrong, burnt or cold I'm not exaggerating. I've probably ate here about a total of 10 times in a two year span and each time it's been screwed up. Usually I just roll my eyes and deal with it because its not even worth the hassle but today I wanted to get the family some food and surprise surprise something is wrong. My wife said her sandwich didn't taste right and they forgot my sauces for my strips and ranch for my fries now usually this is one of those chalk it up to another gios in south shore experience and move on but like I said after 9 other times of screwups it just set me off I called and let them know they have done something wrong with my food multiple times and I've let it slide today I got home and I was upset I had no sauce they offered to give me my sauces but what's the point when you're already home ready to eat? I wasn't expecting free food but they just made me feel dumb for calling in about it so I'm not sure what I was expecting I just know I've had enough of the screwups and this was the best recourse i can think of. If some poor soul comes up on this and takes time to read my novel here at least I can either set them up for disappointment for when they order or help them avoid the frustration of spending 25-50 and having their food experience ruined.
Atmosphere: 3
Food: 1
Service: 1
Absolutely the best local pizza restaurant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Antipasto, Steak Sandwich, Super Sub, Cheese Pizza
My favorite restaurant in South Shore, Kentucky! I loved eating there after I hadn't been home in 20 years.Vegetarian options: I got a mushroom pizza with banana peppers and onion...was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti, Lasagna, Small Pan Pizza
The only location I'll order from. They listen to any substitutes and have never had any issue ordering from here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Antipasto, Large Pan Pizza, Hot Ham
I don't know if you open yet
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheese Pizza
A yearly stop when we are visiting Shore Shore. Good pizza and sandwiches. We always take it to go to share with family.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Large Pan Pizza
Once again another great experience. I usually get Giovanni’s once maybe twice a year due to living out of the state but when I do it’s always great. Only thing I miss is the nostalgia of “Rob the Pizza man” delivering to our home. If I wrote a book about the stories he would tell it would put South Shore on the map for sure.
We usually just get a steak sandwich here, which is good. However, the rest of the food that I have had is lacking, greatly. I once ordered baked spaghetti and it was swimming in water, I let that go. Just picked up our pizza and it is the worst I have ever had. Bland, with absolutely no flavor. The crust is mushy and limp. I don't know how you all stay open, much less carry the Giovannis name. Never again. It's a shame that we can't support local and are forced to go to Portsmouth to get good food.
GREAT food! Wonderful service! Been eating here for 30 years!
Had family in town for our wedding and they had never tried Giovannis in their town. So we made sure we took them to ours. Food was absolutely fantastic. Service was great. We had an amazing visit.
Restaurantji Recommends
The food is the bomb! Best pizza ever. Really wish they would stay open later close early especially on the weekends
They never answer their phone, they even go to the point where they unplug the phone just so they don’t have to take orders, also their hours of operation is wrong they close early than what the internet says.It takes them forever to come to the front to take your order.
Foods good enough but not for the prices. They also really hate to answer the phone. It consistently takes at minimum 5 calls for someone to pick up the phone. You'll be standing in the lobby waiting to pay and the phone will ring off the hook with nobody even thinking about answering.
Been going here for a long time one of my favorite pizza places
Food is pretty good but seems they don't like to answer the phone, or maybe it's because it was after 9pm and they didn't feel like taking any more orders