If I could give them 10 stars, I would. My delivery was super hot, fresh, and correct. Plus the new little containers that the marinara sauce comes in are top tier. (They’re resealable)
Atmosphere: 5
Food: 5
Service: 5
Kevin Kidd
Amanda is absolutely the best and this Papa John’s store is amazing. The staff is extremely friendly and I can’t speak highly enough about the quality of food they put out!! I highly recommend everyone go to this location and see for yourself!!!
Thank you again, Amanda😊😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Jenn Owens
The pizza is okay and the people are nice. In the year 2024 should we really be supporting Papa Johns? Probably not.
Bradley Arthur
Wanted delivery. Website says open till Midnight but the manager said they were closed at 11:25pm
Service: 1
Rachael Perry
They're usually pretty spot on with their orders. My family only orders papa johns pizzas and they're wonderful. Flavor is great, baked to perfection and great rewards. I wish the rewards added up a little faster but thats more or of a corporate thing. I've had other papa johns in the area and Southgate is by far the best! Now the workers friendliness could use an overhaul and maybe some refreshing on customer service. But if you just want to run in and grab a pizza with no extras as far as conversation or anything like that again Southgate Papa Johns!
Atmosphere: 3
Food: 5
Service: 4
Mary Lou Kroger
They never make the pizza right and under cooked, not friendly , will never go there again!!
Atmosphere: 1
Food: 1
Service: 1
Zach Whitlow
We ordered a pepperoni pizza, and when it arrived, a quarter of the pizza was just missing. I called the store back and was wondering what happened and why I only have a PORTION of a pizza. Somehow our pizza got mixed up with the “crew pizza” and we were sent an eaten pizza. I figured mistakes happen, so it isn’t the end of the world, they remade the pizza for us, but the ordeal took 2+ hours. I called the store back to check on the status of the remake and to ask for a refund, because it is now 9PM when we ordered the pizza at 7. I was told by the store that despite sending us an eaten pizza, and the remake taking 2 hours, that a refund couldn’t be issued. Really really unprofessional in my opinion. The picture attached is the eaten pizza we received. The very least that could have been done is to issue a refund. Save your time and your $20 for a large pizza and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
brent weber
I absolutely love their epic garlic stuffed crust pizza!
Atmosphere: 5
Food: 5
Service: 5
Ryan Garland
Been coming here for almost 2 years and I get great service and a perfectly cooked pizza every single time.
Atmosphere: 5
Food: 5
Service: 5
Jerry Smith
Over a hour, cold food and it was turned upside down
Food wasn't as good as it used to be. Very over done. Driver wasn't accommodating I had to pay using a large bill and his solution was to leave I had to call a manager because he was not even going to do that.
Food: 2
Service: 2
Nyasia Camara
Ordered a pizza and boneless Bbq wings from here. Pizza is always greasy and the cheese just slides off. “Boneless wings” were chicken nuggets covered HALF WAY in barbecue sauce.
Atmosphere: 2
Food: 1
Service: 3
Todd Coleman
Bought a large pepperoni carryout order.Dough was undercooked in spots, and overall, it was VERY greasy.Ate two bites of one slice, and threw the rest in the trash.It'll be a cold day in h*ll before I order Papa John's again, at least from the Newport location.
Food: 1
Shelia Gamel
I went there in New Year's Eve 2024. They were extremely fast. Food was good.
Food: 5
Service: 5
S
As long as you call for pick up service directly to store (I used Lawrenceburg, IN) location. They're accommodating.
If I could give them 10 stars, I would. My delivery was super hot, fresh, and correct. Plus the new little containers that the marinara sauce comes in are top tier. (They’re resealable)
Atmosphere: 5
Food: 5
Service: 5
Amanda is absolutely the best and this Papa John’s store is amazing. The staff is extremely friendly and I can’t speak highly enough about the quality of food they put out!! I highly recommend everyone go to this location and see for yourself!!!
Thank you again, Amanda😊😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
The pizza is okay and the people are nice. In the year 2024 should we really be supporting Papa Johns? Probably not.
Wanted delivery. Website says open till Midnight but the manager said they were closed at 11:25pm
Service: 1
They're usually pretty spot on with their orders. My family only orders papa johns pizzas and they're wonderful. Flavor is great, baked to perfection and great rewards. I wish the rewards added up a little faster but thats more or of a corporate thing. I've had other papa johns in the area and Southgate is by far the best! Now the workers friendliness could use an overhaul and maybe some refreshing on customer service. But if you just want to run in and grab a pizza with no extras as far as conversation or anything like that again Southgate Papa Johns!
Atmosphere: 3
Food: 5
Service: 4
They never make the pizza right and under cooked, not friendly , will never go there again!!
Atmosphere: 1
Food: 1
Service: 1
We ordered a pepperoni pizza, and when it arrived, a quarter of the pizza was just missing. I called the store back and was wondering what happened and why I only have a PORTION of a pizza. Somehow our pizza got mixed up with the “crew pizza” and we were sent an eaten pizza. I figured mistakes happen, so it isn’t the end of the world, they remade the pizza for us, but the ordeal took 2+ hours. I called the store back to check on the status of the remake and to ask for a refund, because it is now 9PM when we ordered the pizza at 7. I was told by the store that despite sending us an eaten pizza, and the remake taking 2 hours, that a refund couldn’t be issued. Really really unprofessional in my opinion. The picture attached is the eaten pizza we received. The very least that could have been done is to issue a refund. Save your time and your $20 for a large pizza and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I absolutely love their epic garlic stuffed crust pizza!
Atmosphere: 5
Food: 5
Service: 5
Been coming here for almost 2 years and I get great service and a perfectly cooked pizza every single time.
Atmosphere: 5
Food: 5
Service: 5
Over a hour, cold food and it was turned upside down
Restaurantji Recommends
Food wasn't as good as it used to be. Very over done. Driver wasn't accommodating I had to pay using a large bill and his solution was to leave I had to call a manager because he was not even going to do that.
Food: 2
Service: 2
Ordered a pizza and boneless Bbq wings from here. Pizza is always greasy and the cheese just slides off. “Boneless wings” were chicken nuggets covered HALF WAY in barbecue sauce.
Atmosphere: 2
Food: 1
Service: 3
Bought a large pepperoni carryout order.Dough was undercooked in spots, and overall, it was VERY greasy.Ate two bites of one slice, and threw the rest in the trash.It'll be a cold day in h*ll before I order Papa John's again, at least from the Newport location.
Food: 1
I went there in New Year's Eve 2024. They were extremely fast. Food was good.
Food: 5
Service: 5
As long as you call for pick up service directly to store (I used Lawrenceburg, IN) location. They're accommodating.
Food: 5
Service: 5
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