Waitress Terra was amazing. However the lobster bisque wasn’t tasting right and the crab legs we received were pretty puny looking. She took the food back and brought out better looking crab legs and a bowl of clam chowder. It was amazing hot and delicious. Terra made our experience epic with our anniversary desert. Thank you Terra for a memorable anniversary lunch we will never forget.
Atmosphere: 5
Food: 2
Service: 5
carlos m
OMG! Julie is absolutely fantastic. Very attentive and we didn't have to ask for anything. Drinks on point, service on point, refills without having to ask. She explained the menu to us and suggested what we should order when we couldn't decide for ourselves. Food was perfect and spot on. Thank you for everything, and we look forward to coming back because of you!!!
Atmosphere: 5
Food: 5
Service: 5
Roy Suarez
I placed a curbside order to be picked up at 4:45p. I got there and called the number on the plaque at the parking spots, designated for the curbside pickup. They said they would be right out. After 8 minutes, I checked the text and checked in through the app. Another 8 minutes go by and still nothing. So, I go inside to pick it up. The girl at the bar said she would check my order... she goes to the back. Another server asked if I have been helped, I told him the situation, he went to the back to (you guessed it) check on my order. After a few more minutes, I asked for the manager, requesting a refund, I was in a hurry at that point... guess what he does... yup, he goes to the back to check on my order instead of taking care of my complaint. A few minutes go by, hey, here comes the girl from the bar with my order. My order, you ask?... just a dozen of biscuits and a Cesar salad... that's all. This is probably the worst Red Lobster location I have ever visited, I will definitely NOT return. The manager, stocky guy with the beard .. you need some managerial lessons on handling complaints from customers and listening as well. From the little I saw, the staff was running around looking for guidance. Sad, but just not my location. The first and last time I will be here. Oh and the biscuits I waited all that time for... squished in the box. Nice.
Atmosphere: 1
Food: 1
Service: 1
Amanda Robinson KY-LONDON
Olivia was an excellent waitress!!! Lucky to have her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Fish and Chips, Seaside Shrimp Trio
Sherry Yarbrough
Our sever Sarah AKA Gloria was awesome. BEST service we ever had ❤️🎉🎉🎉
Atmosphere: 5
Food: 5
Service: 5
Moore Family
Our waitress Olivia was wonderful and we didn't wait for anything. She asked us what we needed and made she we were not without anything.
Atmosphere: 5
Food: 5
Service: 5
Tracy Moore
Olivia's service was wonderful. We enjoyed our dinner.
Atmosphere: 5
Food: 5
Service: 5
Anna Staton
Food at Red Lobster was wonderful. Olivia was our waitress and she was fantastic. She remembered everything and made us laugh. Food and drink was fast and correct. She was incredibly patient with my young nephew and took his order without rushing him. Thank you Olivia for a wonderful dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seaside Shrimp Trio
Amy Rusecki
I’m not a seafood fan, but my husband is, I come for the biscuits. We frequent different Red Lobsters as we travel a lot, and this by far was the one of the few cleanest and most friendly restaurant we have been to. (Arkansas could learn something) My waitress named Tera was friendly with a warm smile so I started chatting with her and found out she is a Packer Fan and she once lived in WI, being from Rhinelander, WI myself I could’ve talked to her all day! We told her that when we come through town again, we would come see her!
Atmosphere: 5
Food: 5
Service: 5
Casey Robinson
I have to say i’ve been to red lobster many times and many different locations but the service and generosity I get From the server, Sarah Robinson is not only high-quality but respectful and time oriented and she's just the nicest lady recommend the Saint Matthews Breckenridge Lane red lobster to anyone that’s in need of a good high-quality meal and service
Jenny went above and beyond! Definitely appreciate her!
Atmosphere: 5
Food: 5
Service: 5
Road To Hope
I went to eat at Red Lobster today the food was hot and fresh but the service was the best part of the meal. Sarah was definitely the best server I ever had.
Atmosphere: 5
Food: 5
Service: 5
larry holt
We had the best server ever. Liana , I believe was her name. Ask for her.
Atmosphere: 5
Food: 4
Service: 5
Nancy Holt
Liani was our kind waitress.She made us feel at home and cared for. It was my daughter's birthday and she was given a candle for her dessert, which was sweet. We enjoyed our New Years Day lunch, happy 2026!!
Waitress Terra was amazing. However the lobster bisque wasn’t tasting right and the crab legs we received were pretty puny looking. She took the food back and brought out better looking crab legs and a bowl of clam chowder. It was amazing hot and delicious. Terra made our experience epic with our anniversary desert. Thank you Terra for a memorable anniversary lunch we will never forget.
Atmosphere: 5
Food: 2
Service: 5
OMG! Julie is absolutely fantastic. Very attentive and we didn't have to ask for anything. Drinks on point, service on point, refills without having to ask. She explained the menu to us and suggested what we should order when we couldn't decide for ourselves. Food was perfect and spot on. Thank you for everything, and we look forward to coming back because of you!!!
Atmosphere: 5
Food: 5
Service: 5
I placed a curbside order to be picked up at 4:45p. I got there and called the number on the plaque at the parking spots, designated for the curbside pickup. They said they would be right out. After 8 minutes, I checked the text and checked in through the app. Another 8 minutes go by and still nothing. So, I go inside to pick it up. The girl at the bar said she would check my order... she goes to the back. Another server asked if I have been helped, I told him the situation, he went to the back to (you guessed it) check on my order. After a few more minutes, I asked for the manager, requesting a refund, I was in a hurry at that point... guess what he does... yup, he goes to the back to check on my order instead of taking care of my complaint. A few minutes go by, hey, here comes the girl from the bar with my order. My order, you ask?... just a dozen of biscuits and a Cesar salad... that's all. This is probably the worst Red Lobster location I have ever visited, I will definitely NOT return. The manager, stocky guy with the beard .. you need some managerial lessons on handling complaints from customers and listening as well. From the little I saw, the staff was running around looking for guidance. Sad, but just not my location. The first and last time I will be here. Oh and the biscuits I waited all that time for... squished in the box. Nice.
Atmosphere: 1
Food: 1
Service: 1
Olivia was an excellent waitress!!! Lucky to have her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Fish and Chips, Seaside Shrimp Trio
Our sever Sarah AKA Gloria was awesome. BEST service we ever had ❤️🎉🎉🎉
Atmosphere: 5
Food: 5
Service: 5
Our waitress Olivia was wonderful and we didn't wait for anything. She asked us what we needed and made she we were not without anything.
Atmosphere: 5
Food: 5
Service: 5
Olivia's service was wonderful. We enjoyed our dinner.
Atmosphere: 5
Food: 5
Service: 5
Food at Red Lobster was wonderful. Olivia was our waitress and she was fantastic. She remembered everything and made us laugh. Food and drink was fast and correct. She was incredibly patient with my young nephew and took his order without rushing him. Thank you Olivia for a wonderful dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seaside Shrimp Trio
I’m not a seafood fan, but my husband is, I come for the biscuits.
We frequent different Red Lobsters as we travel a lot, and this by far was the one of the few cleanest and most friendly restaurant we have been to. (Arkansas could learn something)
My waitress named Tera was friendly with a warm smile so I started chatting with her and found out she is a Packer Fan and she once lived in WI, being from Rhinelander, WI myself I could’ve talked to her all day!
We told her that when we come through town again, we would come see her!
Atmosphere: 5
Food: 5
Service: 5
I have to say i’ve been to red lobster many times and many different locations but the service and generosity I get From the server, Sarah Robinson is not only high-quality but respectful and time oriented and she's just the nicest lady recommend the Saint Matthews Breckenridge Lane red lobster to anyone that’s in need of a good high-quality meal and service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jenny went above and beyond! Definitely appreciate her!
Atmosphere: 5
Food: 5
Service: 5
I went to eat at Red Lobster today the food was hot and fresh but the service was the best part of the meal. Sarah was definitely the best server I ever had.
Atmosphere: 5
Food: 5
Service: 5
We had the best server ever. Liana , I believe was her name. Ask for her.
Atmosphere: 5
Food: 4
Service: 5
Liani was our kind waitress.She made us feel at home and cared for. It was my daughter's birthday and she was given a candle for her dessert, which was sweet. We enjoyed our New Years Day lunch, happy 2026!!
Atmosphere: 5
Food: 5
Service: 5
Liani made my birthday feel so special!!
Atmosphere: 5
Food: 5
Service: 5
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