Been coming here since it opened although much less recently. Service has gone downhill dramatically, if you place a mobile order they will not make it until you get there, half the time it will be wrong and when you tell them it is wrong they will tell you it actually isn't. Just pay the couple extra bucks and go to Biggby next door.
Atmosphere: 1
Food: 1
Service: 1
Katie Messmer
Paige was working the window and was wonderful! she asked needed questions, was quick, and very nice!! great service
Atmosphere: 5
Food: 5
Service: 5
kyle labarge
By far the worst Dunkin I’ve ever been to. Sever days a week I try to get sesame seed bagged and they are out 95 percent of the time. The times they do have them they completely mess up the most simple order. Today they had 3 bagels so I asked for them not cut and just placed in a bag to go. I get to the window and they’re all cut and toasted. Also the hash browns I ordered were still mostly frozen. The management here could care less about their customers and needs to change.
Atmosphere: 1
Food: 1
Service: 1
Todd Summerstszrbr
Croissant and coffee were spot on.
Darrell Dodge
“We don’t accept $100 bills.” I don’t need your coffee.
Atmosphere: 4
Food: 4
Service: 1
james lol
I was inside this Dunkin’ donuts trying to get some work done in peace, with headphones in, and i could still hear one of the workers yelling and discriminating her other coworkers. So unbelievable, I had to leave right there because it was just so nasty. Food was Alright though.
Atmosphere: 1
Food: 3
Service: 1
Katie L
I want to start by saying I come here multiple times a week, and I am only ever nice and polite to the employees. Despite my drink never being 'perfect', I have only asked my drink be remade once or twice.
However, a few weeks ago I ordered inside and when I received my drink it was over an inch (almost 2 inches) from the top of the cup. I very nicely asked them to fill it all the way up. I guess that deserves me to be mocked every time I come back when the worker is there, because this morning I heard her through the cracked drive thru window say "let's make sure her drink is filled all the way to the top," in a very smart way.
This is the final straw for me. I always say please and thank you. I'm always nice. And yet every time I go in I'm treated like a pest and a nuisance. However I'm sure my absence won't be missed since this is the like 3rd time this year that the prices have gone up.
Please do better.
Atmosphere: 1
Food: 3
Service: 1
Darrel Hutton
Just used drive-thru, so I can't say about the atmosphere, but the sausage, egg, and cheese croissant is HUGE and delicious. Unless you are a Bengal, just order 1 and a coffee and have a great day.
Food: 5
Service: 5
Wade Ellis
At times when I eat inside the tables are needing cleaned. They have plenty of employees to take better care of the dining area. Some of the employees are very loud and rude. You should be able to enjoy being inside.
Nathan Smith
Weird parking lot and then I had to go back because they didn’t give me a straw, they’re weirdly in the middle of their lobby. The drink was wayyy to sweet too but it was a good price
You run out of Cruellers too soon. Love those tractor tires.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
Stephanie Hacker
I come here every single day and I love it so much. I love all the employees, most of them even know my order before I pull up. My only negative is I wish for the love of God you would please keep your whipped cream in the refrigerator! I get whipped topping on my coffee everyday, it's my sweet little treat to myself. But 90% of the time I can tell that the whipped cream can has been sitting on the counter for the majority of the day and it starts to separate and it gets an oily taste and starts to look like cottage cheese. Please fix this if anyone sees this! I absolutely love coming there. But I cannot stand when the whipped cream is like that. It is awful.
Atmosphere: 5
Food: 4
Service: 5
georgia w
i live right down the street from this location and it’s always my go to place when i need coffee, good everytime and people are always nice
Atmosphere: 5
Food: 5
Service: 5
LEGOMAN !
Well run. Clean. Fast service.
Atmosphere: 5
Food: 5
Service: 5
Tyras Exotichair
I am sitting in the parking lot right now on what's supposed to be my birthday and I go to Dunkin donuts to use my rewards and I ordered the same drink that I get at other locations but this one does not taste the same so I asked the young ladies to make it over they did not and they gave me extra syrup to pour into my drink and you still did not taste good their excuse was they have some coffee I went up to the counter one more time before leaving out and ask them could they make it over and then young cashier said to me I don't know and proceeded to ignore me because someone who is probably a fellow coworker walked into the store and they were more intrigued with him than my drink poor customer service by far I will not be visiting this location or any other restaurant in the Taylor Mill area
Been coming here since it opened although much less recently. Service has gone downhill dramatically, if you place a mobile order they will not make it until you get there, half the time it will be wrong and when you tell them it is wrong they will tell you it actually isn't. Just pay the couple extra bucks and go to Biggby next door.
Atmosphere: 1
Food: 1
Service: 1
Paige was working the window and was wonderful! she asked needed questions, was quick, and very nice!! great service
Atmosphere: 5
Food: 5
Service: 5
By far the worst Dunkin I’ve ever been to. Sever days a week I try to get sesame seed bagged and they are out 95 percent of the time. The times they do have them they completely mess up the most simple order. Today they had 3 bagels so I asked for them not cut and just placed in a bag to go. I get to the window and they’re all cut and toasted. Also the hash browns I ordered were still mostly frozen. The management here could care less about their customers and needs to change.
Atmosphere: 1
Food: 1
Service: 1
Croissant and coffee were spot on.
“We don’t accept $100 bills.”
I don’t need your coffee.
Atmosphere: 4
Food: 4
Service: 1
I was inside this Dunkin’ donuts trying to get some work done in peace, with headphones in, and i could still hear one of the workers yelling and discriminating her other coworkers. So unbelievable, I had to leave right there because it was just so nasty. Food was Alright though.
Atmosphere: 1
Food: 3
Service: 1
I want to start by saying I come here multiple times a week, and I am only ever nice and polite to the employees. Despite my drink never being 'perfect', I have only asked my drink be remade once or twice.
However, a few weeks ago I ordered inside and when I received my drink it was over an inch (almost 2 inches) from the top of the cup. I very nicely asked them to fill it all the way up. I guess that deserves me to be mocked every time I come back when the worker is there, because this morning I heard her through the cracked drive thru window say "let's make sure her drink is filled all the way to the top," in a very smart way.
This is the final straw for me. I always say please and thank you. I'm always nice. And yet every time I go in I'm treated like a pest and a nuisance. However I'm sure my absence won't be missed since this is the like 3rd time this year that the prices have gone up.
Please do better.
Atmosphere: 1
Food: 3
Service: 1
Just used drive-thru, so I can't say about the atmosphere, but the sausage, egg, and cheese croissant is HUGE and delicious. Unless you are a Bengal, just order 1 and a coffee and have a great day.
Food: 5
Service: 5
At times when I eat inside the tables are needing cleaned. They have plenty of employees to take better care of the dining area.
Some of the employees are very loud and rude. You should be able to enjoy being inside.
Weird parking lot and then I had to go back because they didn’t give me a straw, they’re weirdly in the middle of their lobby. The drink was wayyy to sweet too but it was a good price
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
You run out of Cruellers too soon. Love those tractor tires.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
I come here every single day and I love it so much. I love all the employees, most of them even know my order before I pull up. My only negative is I wish for the love of God you would please keep your whipped cream in the refrigerator! I get whipped topping on my coffee everyday, it's my sweet little treat to myself. But 90% of the time I can tell that the whipped cream can has been sitting on the counter for the majority of the day and it starts to separate and it gets an oily taste and starts to look like cottage cheese. Please fix this if anyone sees this! I absolutely love coming there. But I cannot stand when the whipped cream is like that. It is awful.
Atmosphere: 5
Food: 4
Service: 5
i live right down the street from this location and it’s always my go to place when i need coffee, good everytime and people are always nice
Atmosphere: 5
Food: 5
Service: 5
Well run. Clean. Fast service.
Atmosphere: 5
Food: 5
Service: 5
I am sitting in the parking lot right now on what's supposed to be my birthday and I go to Dunkin donuts to use my rewards and I ordered the same drink that I get at other locations but this one does not taste the same so I asked the young ladies to make it over they did not and they gave me extra syrup to pour into my drink and you still did not taste good their excuse was they have some coffee I went up to the counter one more time before leaving out and ask them could they make it over and then young cashier said to me I don't know and proceeded to ignore me because someone who is probably a fellow coworker walked into the store and they were more intrigued with him than my drink poor customer service by far I will not be visiting this location or any other restaurant in the Taylor Mill area
Food: 1
Service: 2
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