Dunkin'
695 Holland Dr, Taylor Mill
(859) 360-6381
Recent Reviews
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The wake up wrap we got today for my toddlerš Itās very burnt and the tortilla wouldnāt even close, my son wouldnāt eat it, a very lazy way to make a wake up wrap
Atmosphere: 1
Food: 1
Service: 2
I love there donuts
Atmosphere: 4
Food: 4
Service: 4
They need my order up all the time. Never have I gotten a full order first time out the window. Nothing but a bunch a young females with no work ethic.
I stopped here to get a cold brew and a turkey sausage egg wrap. I decided to walk in since they were busy and the drive-thru was about 8 cars deep. After waiting around 10 minutes for my wrap, the person dropped the bag with my food, and the wrap fell out, so they had to remake it, which took a few more minutes. It definitely wasn't quick, and no one acknowledged my long wait or the need to remake my order. Don't go here if you want fast, friendly service.
Atmosphere: 4
Food: 4
Service: 1
I normally love this location, have since we moved to the area three years ago. Recently, things have changed. Iām assuming someone new is making the donuts some mornings and doesnāt really care about quality. I spoke to a manager who was so nice and understanding, gave it a week, went back and itās the same issue. I order the same thing twice a week and unfortunately Iāll have to start getting it elsewhere. Hopefully they can get the situation resolved because Iām sure Iām not the only one who has brought this up. Mini jelly donuts with absolutely no filling in some and hardly any in the rest. The one pictured has a hole and thatās it, just a dry donut. These are my absolute favorites and I hate that I can no longer get them right down the street.
Atmosphere: 5
Food: 2
Service: 5
It's Dunkin Donuts. The breakfast sandwiches were actually pretty good and generous for this type of establishment. Donuts were good as usual. Too bad the employee messed up our order and acted like it was my fault for them missing items when I came back to get the rest of it. A simple sorry goes a long way.
Atmosphere: 3
Food: 3
Service: 1
They have my favorite donuts
One of the best Dunkinās that Iāve been too. The staff is always so friendly!
Atmosphere: 5
Food: 5
Service: 5
Been coming here since it opened although much less recently. Service has gone downhill dramatically, if you place a mobile order they will not make it until you get there, half the time it will be wrong and when you tell them it is wrong they will tell you it actually isn't. Just pay the couple extra bucks and go to Biggby next door.
Atmosphere: 1
Food: 1
Service: 1
Paige was working the window and was wonderful! she asked needed questions, was quick, and very nice!! great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
By far the worst Dunkin Iāve ever been to. Sever days a week I try to get sesame seed bagged and they are out 95 percent of the time. The times they do have them they completely mess up the most simple order. Today they had 3 bagels so I asked for them not cut and just placed in a bag to go. I get to the window and theyāre all cut and toasted. Also the hash browns I ordered were still mostly frozen. The management here could care less about their customers and needs to change.
Atmosphere: 1
Food: 1
Service: 1
Croissant and coffee were spot on.
āWe donāt accept $100 bills.ā
I donāt need your coffee.
Atmosphere: 4
Food: 4
Service: 1
I was inside this Dunkinā donuts trying to get some work done in peace, with headphones in, and i could still hear one of the workers yelling and discriminating her other coworkers. So unbelievable, I had to leave right there because it was just so nasty. Food was Alright though.
Atmosphere: 1
Food: 3
Service: 1
I want to start by saying I come here multiple times a week, and I am only ever nice and polite to the employees. Despite my drink never being 'perfect', I have only asked my drink be remade once or twice.
However, a few weeks ago I ordered inside and when I received my drink it was over an inch (almost 2 inches) from the top of the cup. I very nicely asked them to fill it all the way up. I guess that deserves me to be mocked every time I come back when the worker is there, because this morning I heard her through the cracked drive thru window say "let's make sure her drink is filled all the way to the top," in a very smart way.
This is the final straw for me. I always say please and thank you. I'm always nice. And yet every time I go in I'm treated like a pest and a nuisance. However I'm sure my absence won't be missed since this is the like 3rd time this year that the prices have gone up.
Please do better.
Atmosphere: 1
Food: 3
Service: 1
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