Warning to local vegetarians: At Jimmy John’s #3999 in Versailles, management appears to believe “The Veggie” should include chicken. Lots of chicken.
I learned this the hard way when I ordered Jimmy John’s only vegetarian sandwich option, got home, and discovered it was stuffed with chicken. I called the store and spoke to “David,” who identified himself as the senior manager. David first informed me I was mistaken—he remembered making the sandwich and was sure there was no chicken in it. Bold claim, considering I was holding the chicken-filled sandwich and a receipt clearly marked The Veggie.
Once confronted with reality, David explained that while any sort of refund was impossible, he could offer partial store credit.
Partial. Store. Credit. For a sandwich I paid for but did not receive.
David assured me the store has no obligation to refund an undelivered item, which is… an imaginative interpretation of basic commerce. Vegetarians—and anyone who prefers their food orders to resemble what they actually ordered—may want to steer clear of the Versailles Jimmy John’s.
Atmosphere: 1
Food: 1
Service: 1
Keneo Fugotti
If you dine in service is slow. They tend to give quicker service to drive thru. Its definitely not subs so fast you'll freak... on the inside. And one lady working acts like she bought the napkins herself when you ask for more. Older lady with mean looking face all the time. On a good note.. The restroom is very very clean. Cleanest I've ever seen... anywhere.
Atmosphere: 5
Food: 4
Service: 4
Steven word
To be honest I’ve only ever ordered out from here but my food is always great. Sandwiches always taste fresh and I don’t think they’ve ever messed up my order.
Atmosphere: 5
Food: 5
Service: 5
Stephanie ossa
Great fast food sub sandwich
Atmosphere: 5
Food: 5
Service: 5
Mindy Miller
Spent nine dollars on a Sub and chips. Only to get home. And Have the wrong chips. Staff REFUSED.fo sale me a side of Italian dressing for my Sub. Said it was IMPOSSIBLE to do. REALLY?!?!?!? Do Better!
GM Shaun does a great job and makes sure I get all the Jimmy Peppers I need!
Beth Lemons
Ordered a Vito Little John, And asked if they could substitute the capicola for extra salami? Employee at the window taking the money handing the orders out just flat out said no we can’t! I said why not I’m paying for it .The salami Shouldn’t be Much of a price difference than the Capicola I said, And he said yeah, no, we can’t do it! Rude and a rip off!!
Stephen McKay
Excellent store, nice food and great service. Every time I go there the service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Judith Cummins
The sandwiches/wraps are always made fresh to order.
Every order I have ever placed has been screwed up. I have even paid extra for add ons that I never got. Was told I would have a credit added to my account that I never got. I would not go here if you want your order right.
Dinah Johnson
The food was good and fresh. The staff was friendly and the store was clean.
Lesley Rooks
The new bourbon beef - don't waist your money!
Barry Swanson
Good sandwiches done right. Clean restaurant. Well staffed. Adequate parking
Atmosphere: 5
Food: 5
Service: 5
Irene Clements
First, I must say that I'm a frequent customer and always satisfied with the food and service. But.... today, I ordered the usual #3 tuna with cheese, tomato, and well, the tuna was non-existent. My other sandwich was good. I have no explanation. ?? I'll be back, so don't disappoint me again, JJ.
Warning to local vegetarians: At Jimmy John’s #3999 in Versailles, management appears to believe “The Veggie” should include chicken. Lots of chicken.
I learned this the hard way when I ordered Jimmy John’s only vegetarian sandwich option, got home, and discovered it was stuffed with chicken. I called the store and spoke to “David,” who identified himself as the senior manager. David first informed me I was mistaken—he remembered making the sandwich and was sure there was no chicken in it. Bold claim, considering I was holding the chicken-filled sandwich and a receipt clearly marked The Veggie.
Once confronted with reality, David explained that while any sort of refund was impossible, he could offer partial store credit.
Partial. Store. Credit. For a sandwich I paid for but did not receive.
David assured me the store has no obligation to refund an undelivered item, which is… an imaginative interpretation of basic commerce. Vegetarians—and anyone who prefers their food orders to resemble what they actually ordered—may want to steer clear of the Versailles Jimmy John’s.
Atmosphere: 1
Food: 1
Service: 1
If you dine in service is slow. They tend to give quicker service to drive thru. Its definitely not subs so fast you'll freak... on the inside. And one lady working acts like she bought the napkins herself when you ask for more. Older lady with mean looking face all the time. On a good note.. The restroom is very very clean. Cleanest I've ever seen... anywhere.
Atmosphere: 5
Food: 4
Service: 4
To be honest I’ve only ever ordered out from here but my food is always great. Sandwiches always taste fresh and I don’t think they’ve ever messed up my order.
Atmosphere: 5
Food: 5
Service: 5
Great fast food sub sandwich
Atmosphere: 5
Food: 5
Service: 5
Spent nine dollars on a Sub and chips. Only to get home. And Have the wrong chips. Staff REFUSED.fo sale me a side of Italian dressing for my Sub. Said it was IMPOSSIBLE to do. REALLY?!?!?!?
Do Better!
Atmosphere: 1
Food: 2
Service: 1
Always fresh. Always fantastic.
Freaky Fantastic Freaky Fresh.
GM Shaun does a great job and makes sure I get all the Jimmy Peppers I need!
Ordered a Vito Little John, And asked if they could substitute the capicola for extra salami?
Employee at the window taking the money handing the orders out just flat out said no we can’t!
I said why not I’m paying for it .The salami Shouldn’t be Much of a price difference than the Capicola I said, And he said yeah, no, we can’t do it!
Rude and a rip off!!
Excellent store, nice food and great service.
Every time I go there the service is excellent.
Atmosphere: 5
Food: 5
Service: 5
The sandwiches/wraps are always made fresh to order.
Restaurantji Recommends
Every order I have ever placed has been screwed up. I have even paid extra for add ons that I never got. Was told I would have a credit added to my account that I never got. I would not go here if you want your order right.
The food was good and fresh. The staff was friendly and the store was clean.
The new bourbon beef - don't waist your money!
Good sandwiches done right. Clean restaurant. Well staffed. Adequate parking
Atmosphere: 5
Food: 5
Service: 5
First, I must say that I'm a frequent customer and always satisfied with the food and service. But.... today, I ordered the usual #3 tuna with cheese, tomato, and well, the tuna was non-existent. My other sandwich was good. I have no explanation. ?? I'll be back, so don't disappoint me again, JJ.
Atmosphere: 5
Food: 3
Service: 5
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