Top burger bun was wet??? And made me sick and the burger didn’t taste as good as others McDonald’s I’ve been too
Toby Rivers
The burger was poorly prepared, the fries were cold and old. Meal very over priced.
Strelchik Anzhelika
The coffee machine is broken
Valerie Carrico
Took 30 mins to get food
Atmosphere: 3
Food: 3
Service: 2
Veronica Vaughn
The food was hot and fresh. We had to wait on our food a little to long
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Mcnuggets, Strawberry & Crème Pie, Big Breakfast with Hotcakes, French Fries, Mcdouble, Big Mac
W J
Both Frankfort locations quite frankly both suck. Unless you are dealing with Marty or Jennifer on the west side you're going get nothing but an attitude from the employees and most likely it'll be accompanied by either 1, an incorrect order, 2, cold food, or 3, missing items. If you get real lucky and you're special, it might be a combination of it all. The employees are rude, they don't say thank you
Atmosphere: 2
Food: 2
Service: 2
Tyler Short
In any customer service jobs there shouldnt be any employees have AirPods in there ears while working customer service positions. This is the worst customer service McDonald’s I have ever seen
Atmosphere: 1
Food: 1
Service: 1
Jeremy crow
Card reader didn't work, took several times of multiple people swiping my card before I suggested they try a different machine, then they finally did and it worked. Then I received my food, in which I take it home and see that both my quarter pound burgers are partially raw in the middle. Definitely not eating that, and sadly it's not the first time it's happened and at other McDonald's as well. They rush the burgers so much that they serve you a grease piled under cooked burger. Very disappointing
Atmosphere: 3
Food: 1
Service: 3
Danyelle Dunigan
The best mcdonalds
Atmosphere: 5
Food: 5
Service: 5
Maykel Rojas
Super nice place. Workers providing excellent service.
Kid-friendliness: Nice atmosphere and very suitable for spending time with the family
I don’t know who the manager on duty was on 10/12/2024 but she was being very rude and mean too one of her employees to the point where she was crying outside the building. This behavior is absolutely unacceptable. If you have an issue with an employee then you handle that in the back, NOT IN THE LOBBY. The employee was an older lady with a pink bike. Absolutely disgusting behavior.
Atmosphere: 1
Service: 1
Alex Lai
Fast and friendly service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Cheeseburger
Anne Baizley
5 our of the 7 times I've been her in last few weeks, Ben told " rh b machines are. Being cleaned" and or not given my entire order.etc.. just another disappoint into sinr
Atmosphere: 3
Food: 4
Service: 1
Lorraine Moore
Food was hot when we got it to the car. That doesn't happen very often anywhere anymore! And they got my order right which doesn't happen very often anymore either! This will always be a stop when I am in that area of the state!!
Top burger bun was wet??? And made me sick and the burger didn’t taste as good as others McDonald’s I’ve been too
The burger was poorly prepared, the fries were cold and old. Meal very over priced.
The coffee machine is broken
Took 30 mins to get food
Atmosphere: 3
Food: 3
Service: 2
The food was hot and fresh. We had to wait on our food a little to long
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Mcnuggets, Strawberry & Crème Pie, Big Breakfast with Hotcakes, French Fries, Mcdouble, Big Mac
Both Frankfort locations quite frankly both suck. Unless you are dealing with Marty or Jennifer on the west side you're going get nothing but an attitude from the employees and most likely it'll be accompanied by either 1, an incorrect order, 2, cold food, or 3, missing items. If you get real lucky and you're special, it might be a combination of it all. The employees are rude, they don't say thank you
Atmosphere: 2
Food: 2
Service: 2
In any customer service jobs there shouldnt be any employees have AirPods in there ears while working customer service positions. This is the worst customer service McDonald’s I have ever seen
Atmosphere: 1
Food: 1
Service: 1
Card reader didn't work, took several times of multiple people swiping my card before I suggested they try a different machine, then they finally did and it worked. Then I received my food, in which I take it home and see that both my quarter pound burgers are partially raw in the middle. Definitely not eating that, and sadly it's not the first time it's happened and at other McDonald's as well. They rush the burgers so much that they serve you a grease piled under cooked burger. Very disappointing
Atmosphere: 3
Food: 1
Service: 3
The best mcdonalds
Atmosphere: 5
Food: 5
Service: 5
Super nice place. Workers providing excellent service.
Kid-friendliness: Nice atmosphere and very suitable for spending time with the family
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don’t know who the manager on duty was on 10/12/2024 but she was being very rude and mean too one of her employees to the point where she was crying outside the building. This behavior is absolutely unacceptable. If you have an issue with an employee then you handle that in the back, NOT IN THE LOBBY. The employee was an older lady with a pink bike. Absolutely disgusting behavior.
Atmosphere: 1
Service: 1
Fast and friendly service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Cheeseburger
5 our of the 7 times I've been her in last few weeks, Ben told " rh b machines are. Being cleaned" and or not given my entire order.etc.. just another disappoint into sinr
Atmosphere: 3
Food: 4
Service: 1
Food was hot when we got it to the car. That doesn't happen very often anywhere anymore! And they got my order right which doesn't happen very often anymore either! This will always be a stop when I am in that area of the state!!
Atmosphere: 5
Food: 5
Service: 5
Great food fast service !
Atmosphere: 5
Food: 5
Service: 5
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