Hands down the best Team. Shout out to Mandy and the whole Squad, ESPECIALLY my morning crew.
Atmosphere: 5
Food: 5
Service: 5
Cristian Thomas
Excellent 👌 service. Greeted and food was fresh. Breakfast.
Atmosphere: 5
Food: 5
Service: 5
Merlin Ross
Went through the drive through today... The fries were stale and dry. The burger was dry and not put together very well. The Chicken Nuggets were also dry and stale. Overall disappointed with my order.
Atmosphere: 2
Food: 1
Service: 2
CARLA ALBEA
They can be a little slow at times but they are definitely improving from what wait times were a year ago. Staff is friendlier as well!!
Atmosphere: 5
Food: 4
Service: 5
Phyllis Washburn
Have hard time getting order straight.
Food: 3
Service: 2
Haydon Newby
it seems like 9 out of 10 times i go to this McDonald's the order isn't right or it's been given to someone else by mistake. Today i guess the 5$ meal deal don't include a4 piece nugget. However generally i don't get sauces, food isn't plain, missing things ive ordered, or just get the wrong food all together. This place needs to step it up.
Whitney Mulberry
I want to give a big shout out to the gentleman that was working tonight. I didn’t get his name but he wears a beanie, this was dine in. My mother drove a hour to come see me and us have dinner together. My mother does not drink pop and loves McDonald’s sweet tea. I ask the first guy at the register to get her the tea and he said they had no tea. Very strange, but mom dealt with it. Before we left I was like maybe they have some now and I went to ask again. The guy with the beanie was very nice. Explained sometimes they run out but he would check for me. I went outside to ask my mom if she still wanted the tea and I assume a manager was in the car smoking a cigarette by my moms and she spoke up assuming she heard me talking and she said they have no tea. Surprisingly the guy with the beanie came out and said they didn’t have sweet tea but had just enough unsweet left in the barrel of unsweetened and they had sugar packets I was like yes I’ll take it! This is what customer service is, and i appreciate his effort. I mean we got a number and was seated and they did not bring our food to us either but when a bus of kids came in they brought food to the table in the back that had a number also. On top of the fact yesterday I had a mobile order with a plain ice cream in a cup and was told at the speaker they had no ice cream and could do cookies. Then I get to the second window and nothing was said and an ice cream in a cup was given to me. What sense. But total should out to the one employee that went above and beyond. I have been a manager for 7 years at another location and this is what a good employee is and he deserves a raise.
Atmosphere: 4
Food: 4
Service: 5
John Crum
Mcdonalds, what do you expect. Staff were friendly and accommodating. Burger and fries have so much additive that there's very little real meat and potatoes in them. Fast and hot.
Atmosphere: 3
Food: 3
Service: 5
Carol Brown
I had to use the facilities after ordering through the drive through. Someone mopped the floors while the facilities needed to be attended to. It made me think about ordering my food. The staff was nice. My food was okay.
Fix yalls app, I ordered breakfast AT breakfast time and when I got to the drive through, they said they couldnt serve it and would have to cancel the order. While I do understand breakfast ends at a certain time, yall saw the order when it popped up and yall had breakfast items. When did you guys stop making orders when you see them 😂 and yes I still paid, but if yall cant give a person in the drive thru their order despite them placing the order before breakfast ends and getting to the line, thats on yall. Either make the food when the order pops up or dont make ordering 30 minutes before breakfast an option. 20 bucks wasted bc yall were too lazy....
Atmosphere: 1
Service: 1
sydney simpson
Ordered a quarter pounder and got home, bit into it and the inside is completely raw. This is now the SECOND time ordering the same thing within 2 weeks and both have been completely inedible . Absolutely disgusting. A sandwich isn’t worth getting sick. Save your money or go elsewhere.
Food: 1
Ian O'Canna
No sauce with nuggets and raw quarter pounder with cheese. Do not go here if you value food safety. Edit: I have filed a report with the department of health in woodford county.
Atmosphere: 1
Food: 1
Service: 1
Erika Kuliskova
I have been to this location a few times now, in a rush and not thinking about checking the bag and have had multiple items of my meal missing. A whole order of nuggets. Burgers. Fries. No sauces when asked for them. It sucks because there are not many other options for McDonalds close by.
Service: 1
Carter Wilson
Top burger bun was wet??? And made me sick and the burger didn’t taste as good as others McDonald’s I’ve been too
Hands down the best Team. Shout out to Mandy and the whole Squad, ESPECIALLY my morning crew.
Atmosphere: 5
Food: 5
Service: 5
Excellent 👌 service. Greeted and food was fresh. Breakfast.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through today... The fries were stale and dry. The burger was dry and not put together very well. The Chicken Nuggets were also dry and stale. Overall disappointed with my order.
Atmosphere: 2
Food: 1
Service: 2
They can be a little slow at times but they are definitely improving from what wait times were a year ago. Staff is friendlier as well!!
Atmosphere: 5
Food: 4
Service: 5
Have hard time getting order straight.
Food: 3
Service: 2
it seems like 9 out of 10 times i go to this McDonald's the order isn't right or it's been given to someone else by mistake. Today i guess the 5$ meal deal don't include a4 piece nugget. However generally i don't get sauces, food isn't plain, missing things ive ordered, or just get the wrong food all together. This place needs to step it up.
I want to give a big shout out to the gentleman that was working tonight. I didn’t get his name but he wears a beanie, this was dine in. My mother drove a hour to come see me and us have dinner together. My mother does not drink pop and loves McDonald’s sweet tea. I ask the first guy at the register to get her the tea and he said they had no tea. Very strange, but mom dealt with it. Before we left I was like maybe they have some now and I went to ask again. The guy with the beanie was very nice. Explained sometimes they run out but he would check for me. I went outside to ask my mom if she still wanted the tea and I assume a manager was in the car smoking a cigarette by my moms and she spoke up assuming she heard me talking and she said they have no tea. Surprisingly the guy with the beanie came out and said they didn’t have sweet tea but had just enough unsweet left in the barrel of unsweetened and they had sugar packets I was like yes I’ll take it! This is what customer service is, and i appreciate his effort. I mean we got a number and was seated and they did not bring our food to us either but when a bus of kids came in they brought food to the table in the back that had a number also. On top of the fact yesterday I had a mobile order with a plain ice cream in a cup and was told at the speaker they had no ice cream and could do cookies. Then I get to the second window and nothing was said and an ice cream in a cup was given to me. What sense. But total should out to the one employee that went above and beyond. I have been a manager for 7 years at another location and this is what a good employee is and he deserves a raise.
Atmosphere: 4
Food: 4
Service: 5
Mcdonalds, what do you expect. Staff were friendly and accommodating. Burger and fries have so much additive that there's very little real meat and potatoes in them.
Fast and hot.
Atmosphere: 3
Food: 3
Service: 5
I had to use the facilities after ordering through the drive through. Someone mopped the floors while the facilities needed to be attended to. It made me think about ordering my food. The staff was nice. My food was okay.
Atmosphere: 3
Food: 3
Service: 3
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fix yalls app, I ordered breakfast AT breakfast time and when I got to the drive through, they said they couldnt serve it and would have to cancel the order. While I do understand breakfast ends at a certain time, yall saw the order when it popped up and yall had breakfast items. When did you guys stop making orders when you see them 😂 and yes I still paid, but if yall cant give a person in the drive thru their order despite them placing the order before breakfast ends and getting to the line, thats on yall. Either make the food when the order pops up or dont make ordering 30 minutes before breakfast an option. 20 bucks wasted bc yall were too lazy....
Atmosphere: 1
Service: 1
Ordered a quarter pounder and got home, bit into it and the inside is completely raw. This is now the SECOND time ordering the same thing within 2 weeks and both have been completely inedible . Absolutely disgusting. A sandwich isn’t worth getting sick. Save your money or go elsewhere.
Food: 1
No sauce with nuggets and raw quarter pounder with cheese. Do not go here if you value food safety.
Edit: I have filed a report with the department of health in woodford county.
Atmosphere: 1
Food: 1
Service: 1
I have been to this location a few times now, in a rush and not thinking about checking the bag and have had multiple items of my meal missing. A whole order of nuggets. Burgers. Fries. No sauces when asked for them. It sucks because there are not many other options for McDonalds close by.
Service: 1
Top burger bun was wet??? And made me sick and the burger didn’t taste as good as others McDonald’s I’ve been too
Loading...