Starbucks
371 Kroger Way, Versailles
(859) 533-5564
Recent Reviews
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Not really smiley staff, no choc covered expresso beans but expresso orchatta was better and amazing cold once barista realized I didn't want it hot when it was 88 out and remade it!!
Atmosphere: 2
Food: 5
Service: 5
Drive thru is always super quick and convenient! Although, staff inside isn't very friendly while I visited to write a paper later in the evening. Mopping around my feet and there was no consideration for my presence as a paying customer there :/ I would like to see better customer service inside if I choose to go back here.
Atmosphere: 1
Food: 5
Service: 1
This was a great way to start my Monday
Thank youbi appreciate you guys
Love my local Starbucks
I’ve been having an issue with coffee grounds in my drinks. They were super friendly and remade my order, so I definitely appreciate that!
Friendly and fast service.
Atmosphere: 5
Food: 5
Service: 5
Insanely rude, mopped around our feet as we’re waiting on our order. Then continued to take forever to give us our order, if you want us out of there so badly, get us our drinks there was little drive thru line and no one else in the lobby. Then our drink was made with no caramel (ordered caramel frappuccino) so got straight up whipped cream. Horrible service, even worse drinks.
Atmosphere: 1
Food: 2
Service: 1
Raya, Kenya, and Amy were absolutely amazing this evening. They went above and beyond to help my kids out. We had been traveling for hours. When you have 6 kids, you’re not always met with great customer service. They were incredibly nice and kind and understanding. Huge shout out to them & their patience. I loved them so much, I came back out of my way to stop here on my way back home. Thank you all!
T a s t y
A d v e n t u r e
One of my favorite ones. Trust me not all are the same. Always makes my drinks right. With a smile
Employees were so friendly
Restaurantji Recommends
I usually come to this location and there’s 1 person that is rude every single time. His name is Elliot and he makes me feel unwanted and like it’s an inconvenience that i’ve gone to that store to get coffee
So tired of sending in mobile orders and then not getting all of it. We order as a workplace and one person will go. When asked multiple times “was there food on this order, this person said there was food” and being told no, meanwhile my app says I was definitely charged for it, I try to call and fix it. This isn’t the first or second time it’s happened. A mistake once or twice is fine but this is getting ridiculous. Phone is off and no one will answer. They will not refund you for mobile orders or return funds/gift cards/points etc. They will make you drive back. Bs.
Seems that the drive through is much faster than going inside. Why is that?
Atmosphere: 5
Food: 5
Service: 5
My sandwich was very dry, and a bag of chips with the sandwich and water was over $10. The music was so loud it was difficult to carry on a conversation with my lunch companion.
Atmosphere: 2
Food: 2
Service: 3
Have messed up both orders in the past two days. Won’t be back. First was a pink drink. They didn’t put coconut milk in it or shake it. And looked super confused when I asked them to shake it
Second was today— a blonde oatmilk latte
They made a blonde roast with a splash of oatmilk then put a sticker over it with a blonde espresso shot after asking to remake it. Had to drive to the other Starbucks since this one couldn’t understand a basic latte.
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