To start with when I asked them to double cut the pizza acted like asked them to remake the pizza. Got 2 pizzas with BBQ in place of marinara got home 15 miles away they were dry no sauce so not going back only recently tried pizza hut again after over 20 years
Atmosphere: 5
Food: 1
Service: 2
Brieanna
SINCE MY REVIEW WAS REMOVED ILL REPOST WITH AN UPDATE! I emailed corporate with no response, so I have contacted my local health dept today 8/26/24. Worst experience! I ordered pizza from Williamsburg Pizza Hut today approximately 3:30- 4pm, I got home about 4:15 my husband and I ate and I put the pizza in the fridge because my husband was gonna have it for lunch tonight, shortly after I got super sick with some abdominal issues. Didn’t think it was the pizza as I’ve NEVER had an issue with Pizza Hut EVER! But as I after I heated the pizza up to take to my husband for lunch I noticed there was FLY MAGGOTS on the pizza. I contacted the DISTRACT MANAGER, she wasn’t helpful at all! The only thing she was concerned about was correcting me on her TITLE at Pizza Hut and informing that she’s very good at her job! And reassured me the pizza definitely did not come from this location, I provided her with picture proof of EVERYTHING, THE MAGGOT EGGS, the receipt and the charge on my bank! I simply contacted her to see what I needed to do as in, contact my local health dept, or just anything but she didn’t have any advice but was concerned about what employee of hers advised me to contact her or correcting me on her title. I will DEFINITELY not be back! If you go definitely check your food, and I will be contacting my doctor to make a complaint. THIS IS DISGUSTING!
Atmosphere: 1
Food: 1
Service: 1
charlotte miller
Our food was amazing, the District Manager came by our table before she left the store, she was a real pleasure. Our little server was a little distracted with her cell phone to notice if we needed anything after she served us. We love eating here. My friend just loves Pizza Hut, and your District Manager.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza and Veggie Lovers Pizza, Cheese Sticks
Sempre En Tempus Transportation Inc
In 30+ yrs of driving all 48 states this is the first time I've ever had a Pizza shop tell me they couldn't deliver a pizza to my truck. Checked with the manager of the Pilot and was told that it wasn't a problem on their end. So, I guess its just a case of Pizza Hut doesn't like truck drivers. It's a truely sad commentary on your company that your fine having your product materials delivered by truck, but you won't help the hard working drivers get a good meal. If I don't receive a response to this post I won't be at all suprised. Customer service is dead in you company.
Atmosphere: 1
Food: 1
Service: 1
Joshua Malicoat
Not only did I over pay for a pizza that was 45 minutes late. When it arrived the picture I’ve attached with this message is how my pizza looked upon arrival. Not sure what’s going on but I don’t like my pizza tossed around
The people at this establishment were wonderful!! They were very attentive and kind!! The food was 100% satisfactory. I would definitely return in the future.
Atmosphere: 5
Food: 5
Service: 5
Rachel Grandy
Did drywalling finishing here and their food amazing nice walk in where u painted and drywalled
Store about to close the employee was almost finished mopping while I was linking around looking menu..pictures I didn't know the floor was wetting. I almost slip! Good thing I hold myself well. I look around the employee mopping without putting the caution signs up. I then walked toward the fold sign at wall, walk back then placed on wetting floors. Not good. No one deserves to fall for some reckless workers. Please take extra care of people. Thank you
Atmosphere: 5
Food: 5
Service: 5
jack patel
Nice place, service was really great lady who helped us she was really nice and fast service, highly recommended this place
I felt valued as a customer. The people who took care of my order, were obviously trained well. Very proud of them all
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Cinnamon Sticks
The food and service was good and not a long wait time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad, Pepperoni Pizza and Veggie Lovers Pizza, Breadsticks, Honey BBQ
Just makes wonderful Pizza and so clean
Atmosphere: 5
Food: 5
Service: 5
Food wasn't so great. Service was slow. Atmosphere was tense.
Atmosphere: 2
Food: 3
Service: 3
Its been a while for Pizza Hut. So good!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Veggie Pizza, Cheese Sticks, Breadsticks, Breadsticks with Cheese
To start with when I asked them to double cut the pizza acted like asked them to remake the pizza. Got 2 pizzas with BBQ in place of marinara got home 15 miles away they were dry no sauce so not going back only recently tried pizza hut again after over 20 years
Atmosphere: 5
Food: 1
Service: 2
SINCE MY REVIEW WAS REMOVED ILL REPOST WITH AN UPDATE! I emailed corporate with no response, so I have contacted my local health dept today 8/26/24. Worst experience! I ordered pizza from Williamsburg Pizza Hut today approximately 3:30- 4pm, I got home about 4:15 my husband and I ate and I put the pizza in the fridge because my husband was gonna have it for lunch tonight, shortly after I got super sick with some abdominal issues. Didn’t think it was the pizza as I’ve NEVER had an issue with Pizza Hut EVER! But as I after I heated the pizza up to take to my husband for lunch I noticed there was FLY MAGGOTS on the pizza. I contacted the DISTRACT MANAGER, she wasn’t helpful at all! The only thing she was concerned about was correcting me on her TITLE at Pizza Hut and informing that she’s very good at her job! And reassured me the pizza definitely did not come from this location, I provided her with picture proof of EVERYTHING, THE MAGGOT EGGS, the receipt and the charge on my bank! I simply contacted her to see what I needed to do as in, contact my local health dept, or just anything but she didn’t have any advice but was concerned about what employee of hers advised me to contact her or correcting me on her title. I will DEFINITELY not be back! If you go definitely check your food, and I will be contacting my doctor to make a complaint. THIS IS DISGUSTING!
Atmosphere: 1
Food: 1
Service: 1
Our food was amazing, the District Manager came by our table before she left the store, she was a real pleasure. Our little server was a little distracted with her cell phone to notice if we needed anything after she served us. We love eating here. My friend just loves Pizza Hut, and your District Manager.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza and Veggie Lovers Pizza, Cheese Sticks
In 30+ yrs of driving all 48 states this is the first time I've ever had a Pizza shop tell me they couldn't deliver a pizza to my truck. Checked with the manager of the Pilot and was told that it wasn't a problem on their end. So, I guess its just a case of Pizza Hut doesn't like truck drivers. It's a truely sad commentary on your company that your fine having your product materials delivered by truck, but you won't help the hard working drivers get a good meal.
If I don't receive a response to this post I won't be at all suprised. Customer service is dead in you company.
Atmosphere: 1
Food: 1
Service: 1
Not only did I over pay for a pizza that was 45 minutes late. When it arrived the picture I’ve attached with this message is how my pizza looked upon arrival. Not sure what’s going on but I don’t like my pizza tossed around
Vegetarian options: Na
Parking: Na
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Restaurantji Recommends
The people at this establishment were wonderful!! They were very attentive and kind!! The food was 100% satisfactory. I would definitely return in the future.
Atmosphere: 5
Food: 5
Service: 5
Did drywalling finishing here and their food amazing nice walk in where u painted and drywalled
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sides
Great people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Breadsticks, Pepperoni Pizza
Store about to close the employee was almost finished mopping while I was linking around looking menu..pictures I didn't know the floor was wetting. I almost slip! Good thing I hold myself well. I look around the employee mopping without putting the caution signs up. I then walked toward the fold sign at wall, walk back then placed on wetting floors. Not good. No one deserves to fall for some reckless workers. Please take extra care of people. Thank you
Atmosphere: 5
Food: 5
Service: 5
Nice place, service was really great lady who helped us she was really nice and fast service, highly recommended this place
Atmosphere: 5
Food: 5
Service: 5
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