Pizza Hut

Had a problem with my order and let the manager know about it the next day,she listened to my concerns and immediately took care of the problem, thanks Jessica for your help and I will continue doing business with the HUT Hwy 59..

Atmosphere: 4

Food: 4

Service: 4

Ordered pizza online and picked up at store on Hwy 59, Abita Springs, LA. As I was checking out I asked the employee if it was a pepperoni hand tossed pizza I was getting, they said yes. When I opened the box at home, it was just a cheese pizza. I called the store & the manager apologized, made me a new pizza, and had it delivered to me at no charge. Now THAT is good customer service. In the future, my pizzas will be coming from this store.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza

This is not an establishment that wants the Black Dollar

Not sure if person taking order is that stupid or mentally challenged. NONE of the order I made was correct. And also missing part of my order. Save your money and go to McDonald's. At least it doesn't cost $110+ to have your order screwed up. TV dinner quality. Microwave pizza tastes better

Atmosphere: 1

Food: 1

Service: 1

Friendly, fast service. They even bought our food to the car so we didn't have to wait inside or keep checking on it. Food was hot and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Sticks

Just left this place. This is the second time I’ve gotten a pizza while this person was there. I must say. This employee is the standard by which you should hire. Caring and kind. Dedicated to his job. Hard working. Went the extra mile. I had to ask his name. Marcus my friend. Thank you!

The app said the order was ready and I walked in probably 4 minutes after it said so.

It still wasn’t ready when I walked in. I had to wait 5 minutes more for it to be ready. This isn’t that big of an issue but why would the app tell you it’s ready and 2 of 3 things that I ordered were NOT ready. Like an old buddy of mine once said, “People will pay whatever you ask, 9$ for a coffee!!, but they just don’t like to wait for it.”

I was greeted when I entered which was good. And rare for some places these days sadly. But there we are. It was also decently clean which is good to see in a Pizza Hut. At least they keep it appearing tidy.

Now for the heaviest criticism, why don’t pizza places EVER cut things properly. You have to yank apart your breads or crusts or work for what you’re trying to eat. Maybe push your utensils a little bit harder and cut your food for the customers? Again, even the wait you give your customer when they’re sitting down and eating by having to pull and tug’o’war on the pizza with the neighboring slice is just frustrating. It also has a higher risk of tearing the next piece of pizza in half and ruining that slice. Now I look fatter because I appeared to be taking 1.65 slices at once. Not cool! (But tastier)

Usually Pizza Hut has a great flavor. But even the bacon cheddar bread sticks were bland. Yes, bacon, bland— somehow, some way. The pizza also wasn’t a popping taste. So that was unfortunate.

And yet another industry mystery, the tip is required BEFORE you get your food. BEFORE you work with the employees of the business. How is this even applicable. Much less, tipping in a newer society that has people who are less willing to work, do poorer work, and serving sizes and presentation have become sadder than ever! I’m crying pizza tears over here as I tear my 1.65 pizza slices. More places are asking for tips that don’t even seem to warrant it. Did I mention food costs have rocketed to the heavens? And we are to tip on top of that to a mystery future service we can’t properly gauge. All of this said I’m a tipper. But I also believe in talking about things. Politics can be a form of cowardice. And who can grow without constructive criticism? Not many of us.

I used to deliver 500-800lb copy machines. I was never tipped once in 4.5 years of rockstar service and employment. Now THAT is a tippable service.

I hope the best for y’all and wish Godspeed to the business and your sales!

Atmosphere: 3

Food: 3

Service: 2

SO disappointed in the quality! We asked for extra cheese and you can still see marinara plus it was burnt. When we called to complain after waiting FOREVER on this order, the best they would do is replace the pizza after waiting yet another hr. Wouldn’t recommend.

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Keeping it real must be their corporate mantra! No one can out pizza my neighborhood hut! But that rewards customers service line needs to get corrected.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Chocolate Brownie, Oven-Baked Cheesy Alfredo Pasta, Meat Lovers Pizza, Traditional Wings, Backyard BBQ Chicken Pizza, Marinara

My go to pizza place I love earning points through the app to get free yummy treats and the quality is always top notch

Wouldn’t recommend the abita springs location.

Yasss pizza

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic

This is twice going to this Pizza hut and them not fixing our order right. We want visit them again! Very disappointed. We love Pizza Hut,but not at this location .

Food: 1

Service: 2

Awesome people awesome pizza ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers Pizza