This has to be the most ghetto Burger King I have ever been to. Service is horrible and the Employees need a serious attitude adjustment. Wasn’t hardly any people in the restaurant and they took forever to get my order. Will definitely not be back.
Atmosphere: 1
Food: 1
Service: 1
Zachary Byon
Terrible, terrible, terrible!! First of all, this location is SEVERELY understaffed and it seems like the workers they DO have are hardly even there mentally most of the time. There’s no way the workers aren’t completely high. I’ve been here a few times recently since it’s walking distance from my house (like an hour, I don’t like driving though) and it’s been terrible every time. I went there today and order an Original Chicken Sandwich and an 8 piece Fiery Buffalo Chicken Nugget and they burned it. Then, they refused to take it back and the whole restaurant (I use the term restaurant lightly) was FILLED with smoke. After taking a bite of my BURNT FOOD, I ordered a slice of their Hershey Sundae Pie because SURELY they couldn’t have messed that up, I mean it’s literally pre-made, all they have to do is freeze it. WRONG!! It was completely melted and I ate it right after they gave it to me. Finally, I just decided to get a drink which was my mistake because of the experience so far but lord, when I tell you all of their drinks were terrible. The coke had 0 carbonation and was just straight syrup. The Dr. Pepper was bitter. The sprite had 0 syrup and tasted like straight sparkling water. Do NOT order from here. The MacArthur drive Burger King is always SO MUCH BETTER.
Atmosphere: 1
Food: 1
Service: 1
J3s0st3rry I
Last time I go here. Guy up front was nice but can't run a decent store with only 2 people working at a time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Impossible Whopper
Laken GB Armstrong
I will NOT be back at this Burger King!! The guy in the kitchen was making one of those wraps they sell, and had NO gloves on, got sauce on his finger and proceeds to LICK HIS FINGER!!! Then continues making the food again!!! ???? I got my order and when I left, I threw it away ..,... Will NOT be back!!
Atmosphere: 1
Food: 1
Service: 1
richard salvant
when i presented the coupon for 2 whop jr. the cashier Mary B. said to me ' did you take this coupon from here? in reference to some gathered behind a register. ( accusing me of stealing a coupon) she also refused to give me my receipt saying thar the printer was not working. ( probably thinking it could lead to a complaint)when i asked for a refund she refused saying she was buisy and that i had taken a french fry out of the bag. jackson sr location 71303
Atmosphere: 2
Food: 2
Service: 1
MJD3
This was the absolute worst burger I have ever eaten in my life. Actually it is the worst food I've ever eaten. It's as if it was laying on the street for a couple days or freezer burn for months and months and then cooked to the point where it was like a piece of leather. It had no meat taste at all. I actually threw it away and the second one I will show you a picture. The meat is gray and the edges are like hardened. I haven't had Burger King in a couple years. In fact, I haven't had any fast food in a couple of years and I really wanted to try that flame broiled taste once again and that's why I ordered from Burger King. I am telling you it is absolutely horrible. It is disgusting. I can't explain it enough to you. It is so so bad.
Atmosphere: 3
Food: 1
Service: 3
Ashley Mckean
got a chicken wrap and the insides were completely raw
Ashley Mckean
Went there and ate 2 chicken wraps before I saw the third one was completely raw in the middle !
Margie Duffie
I went to the Jackson Street location and the customer service was chiefs kiss 10 out of 10 if I could give her more than 5 stars I definitely would, she's a rare jewel when it comes to customer service I'm sure the company is very pleased to have her on their team..Her name is Mary Bayonne #shethegoatVegetarian options: Impossible whopper
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper
Susan Lachney
I was at this restaurant (I use the term lightly) 2 weeks ago. It was a muggy day and they had a door propped open. The floor was very slippery and wet. The bathroom was NOT clean and very slippery as well. I was there for lunch. The register had not yet been opened. No one wanted to wait on us (party of 4). One of the staff hollered several times for someone to take our order. After taking the order is was 15-20 minutes before our order was up. Fries were greasy and bread was hard. Never again !!!!
Slow, out of half the menu. No coffee, no burgers, unfriendly staff. Waited 7 minutes until I could order, then 17 for my food despite not one customer being there
Chris Aadahl
THIS PLACE HAS THE WORST SERVICE I HAVE EVER RECEIVED!!! THEY NEVER GET DELIVERY ORDERS CORRECT! EVERY TIME A DELIVERY ORDER IS PLACED, THEY DO NOT DELIVER THE DRINKS OR SIDE ITEMS IF YOU ORDER A "MEAL"! IT DOESNT TAKE A ROCKET SCIENTIST TO READ TICKETS AND GIVE ITEMS TO A DRIVER CORRECTLY FOR THE CUSTOMER TO GET THEIR ENTIRE ORDER DELIVERED CORRECTLY!!! NO WONDER WHY BURGER KING NEVER HAS BUSINESS!! BECAUSE THEY ARE NOT IN THE BUSINESS OF GIVING GOOD SERVICE OR COMPLETE ORDERS!!! HORRIBLE EXPERIENCE EVERY TIME I ORDER FOR DELIVERY AND THEN A LONG WAIT WHEN ORDERING AT THE STORE EVEN WHEN YOU ARE THE ONLY CUSTOMER IN LINE OR AT THE STORE!!! THE ABSOLUTE WORST!! IF I COULD GIVE ZERO STARS THEY DEFINITELY WOULD GET BELOW ZERO!! ORIGINAL REVIEW!!! Usually super slow but recently with some new staff hired they seem to be getting better.
Atmosphere: 2
Food: 2
Service: 1
Christopher Chevalier
Great staff , very friendly, super convenient location.
Atmosphere: 3
Food: 3
Service: 2
Louis Myles
It you used to be my favorite burger around I went there since I was a kid the food was always great and hot also it used to be very clean with great customer service now it’s the absolute worst my food was cold and my fries also it smelled like something burning terribly with smoke the cashier had a terrible attitude and the floors and tables were dirty and sticky and grimy needs new management and new staff who actually care about their job and customers
Atmosphere: 1
Food: 1
Service: 1
Andres Aranda
A terrible experience, They didn't give me anything I ordered, they gave me another similar order and everything looked very bad, I ordered it without desire, the place was very dirty, the attitude of the person who served me was terrible. I don't go back there for anything.
This has to be the most ghetto Burger King I have ever been to. Service is horrible and the Employees need a serious attitude adjustment. Wasn’t hardly any people in the restaurant and they took forever to get my order. Will definitely not be back.
Atmosphere: 1
Food: 1
Service: 1
Terrible, terrible, terrible!! First of all, this location is SEVERELY understaffed and it seems like the workers they DO have are hardly even there mentally most of the time. There’s no way the workers aren’t completely high. I’ve been here a few times recently since it’s walking distance from my house (like an hour, I don’t like driving though) and it’s been terrible every time. I went there today and order an Original Chicken Sandwich and an 8 piece Fiery Buffalo Chicken Nugget and they burned it. Then, they refused to take it back and the whole restaurant (I use the term restaurant lightly) was FILLED with smoke. After taking a bite of my BURNT FOOD, I ordered a slice of their Hershey Sundae Pie because SURELY they couldn’t have messed that up, I mean it’s literally pre-made, all they have to do is freeze it. WRONG!! It was completely melted and I ate it right after they gave it to me. Finally, I just decided to get a drink which was my mistake because of the experience so far but lord, when I tell you all of their drinks were terrible. The coke had 0 carbonation and was just straight syrup. The Dr. Pepper was bitter. The sprite had 0 syrup and tasted like straight sparkling water. Do NOT order from here. The MacArthur drive Burger King is always SO MUCH BETTER.
Atmosphere: 1
Food: 1
Service: 1
Last time I go here. Guy up front was nice but can't run a decent store with only 2 people working at a time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Impossible Whopper
I will NOT be back at this Burger King!! The guy in the kitchen was making one of those wraps they sell, and had NO gloves on, got sauce on his finger and proceeds to LICK HIS FINGER!!! Then continues making the food again!!! ???? I got my order and when I left, I threw it away ..,... Will NOT be back!!
Atmosphere: 1
Food: 1
Service: 1
when i presented the coupon for 2 whop jr. the cashier Mary B. said to me ' did you take this coupon from here? in reference to some gathered behind a register. ( accusing me of stealing a coupon) she also refused to give me my receipt saying thar the printer was not working. ( probably thinking it could lead to a complaint)when i asked for a refund she refused saying she was buisy and that i had taken a french fry out of the bag. jackson sr location 71303
Atmosphere: 2
Food: 2
Service: 1
This was the absolute worst burger I have ever eaten in my life. Actually it is the worst food I've ever eaten. It's as if it was laying on the street for a couple days or freezer burn for months and months and then cooked to the point where it was like a piece of leather. It had no meat taste at all. I actually threw it away and the second one I will show you a picture. The meat is gray and the edges are like hardened. I haven't had Burger King in a couple years. In fact, I haven't had any fast food in a couple of years and I really wanted to try that flame broiled taste once again and that's why I ordered from Burger King. I am telling you it is absolutely horrible. It is disgusting. I can't explain it enough to you. It is so so bad.
Atmosphere: 3
Food: 1
Service: 3
got a chicken wrap and the insides were completely raw
Went there and ate 2 chicken wraps before I saw the third one was completely raw in the middle !
I went to the Jackson Street location and the customer service was chiefs kiss 10 out of 10 if I could give her more than 5 stars I definitely would, she's a rare jewel when it comes to customer service I'm sure the company is very pleased to have her on their team..Her name is Mary Bayonne #shethegoatVegetarian options: Impossible whopper
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper
I was at this restaurant (I use the term lightly) 2 weeks ago. It was a muggy day and they had a door propped open. The floor was very slippery and wet. The bathroom was NOT clean and very slippery as well. I was there for lunch. The register had not yet been opened. No one wanted to wait on us (party of 4). One of the staff hollered several times for someone to take our order. After taking the order is was 15-20 minutes before our order was up. Fries were greasy and bread was hard. Never again !!!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Slow, out of half the menu. No coffee, no burgers, unfriendly staff. Waited 7 minutes until I could order, then 17 for my food despite not one customer being there
THIS PLACE HAS THE WORST SERVICE I HAVE EVER RECEIVED!!! THEY NEVER GET DELIVERY ORDERS CORRECT! EVERY TIME A DELIVERY ORDER IS PLACED, THEY DO NOT DELIVER THE DRINKS OR SIDE ITEMS IF YOU ORDER A "MEAL"! IT DOESNT TAKE A ROCKET SCIENTIST TO READ TICKETS AND GIVE ITEMS TO A DRIVER CORRECTLY FOR THE CUSTOMER TO GET THEIR ENTIRE ORDER DELIVERED CORRECTLY!!! NO WONDER WHY BURGER KING NEVER HAS BUSINESS!! BECAUSE THEY ARE NOT IN THE BUSINESS OF GIVING GOOD SERVICE OR COMPLETE ORDERS!!! HORRIBLE EXPERIENCE EVERY TIME I ORDER FOR DELIVERY AND THEN A LONG WAIT WHEN ORDERING AT THE STORE EVEN WHEN YOU ARE THE ONLY CUSTOMER IN LINE OR AT THE STORE!!! THE ABSOLUTE WORST!! IF I COULD GIVE ZERO STARS THEY DEFINITELY WOULD GET BELOW ZERO!! ORIGINAL REVIEW!!! Usually super slow but recently with some new staff hired they seem to be getting better.
Atmosphere: 2
Food: 2
Service: 1
Great staff , very friendly, super convenient location.
Atmosphere: 3
Food: 3
Service: 2
It you used to be my favorite burger around I went there since I was a kid the food was always great and hot also it used to be very clean with great customer service now it’s the absolute worst my food was cold and my fries also it smelled like something burning terribly with smoke the cashier had a terrible attitude and the floors and tables were dirty and sticky and grimy needs new management and new staff who actually care about their job and customers
Atmosphere: 1
Food: 1
Service: 1
A terrible experience, They didn't give me anything I ordered, they gave me another similar order and everything looked very bad, I ordered it without desire, the place was very dirty, the attitude of the person who served me was terrible. I don't go back there for anything.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon & Cheese Whopper Sandwich, 4 PC Ghost Pepper Chicken Fries, Mozzarella Sticks