Dairy Queen Grill & Chill

Went through the drive through order and give them girl my bank card they didn't have what I order I asked her did she run my card she said no so I went home get home I was charging for food I never received I will never go there again poor service and the girl lied

Wheelchair accessibility: Accesible entrance but small and partially rough parking lot space.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Oreo Cocoa Blizzard, Reese's Peanut Butter Cup Blizzard Treat, Ice Cream Cake, Oreo Blizzard Cake

I LOVE DAIRY QUEEN.. My son loves to BBQ BONELESS WINGS.. I git me TURTLE BLIZZARD WITH THE MEAL. TALK A BOUT DELICIOUS!!!

Atmosphere: 5

Food: 5

Service: 5

Busy place, but they do their best to get your order to you quickly and correctly.

Parking: Limited spots in front of store. Not the biggest issue as most opt for the drive-thru.

Wheelchair accessibility: Pull doors, but not difficult to open. All parking is near entrance.

Atmosphere: 3

Food: 5

Service: 5

Usually I very satisfied whenever I go here because I love their crispy chicken salad but today it was just thrown together..no tomatoes, barely any cheese.. I will definitely take my business else where.

Food: 2

Omg this has got to be the slowest drive thru in Louisiana ? Drive thru can only fit 3 cars and the service is snail speed at best!

Atmosphere: 1

Service: 1

Very poor service st this location

Atmosphere: 1

Food: 3

Service: 1

I went through the drive thru, I ordered a brownie ice cream cup and a small cup vanilla for my dog. I was on my phone so the other person heard my order. When I got to the window I was handed a blizzard and small cup of ice cream. I told her that was not what I ordered, and told her again she proceeded to charge me for her mistake. When I questioned her about it she gave me attitude I asked my friend on the phone if she heard me order a blizzard she said no and repeated exactly what I ordered. The next thing I know she is handing my money back and told me to go somewhere else! I asked if she was the manager and she said yes and shut the window. I did nothing but order and she wasn’t paying attention and gave me the wrong thing and I didn’t want what she ordered for me! I have never been treated so rudely. That person should not be in management!!!

Atmosphere: 1

Food: 1

Service: 1

This location is consistently AMAZING! We love the staff, who are always so kind! The food and ice cream are top tier. One of the only reliable fast food places in Alexandria.

Atmosphere: 5

Food: 5

Service: 5

Ate in food was GREAT!! STAFF WAS ON POINT. From customer service to the way they communicated amongst each other. They had a newer employee and this young man made our blizzards and they were the best yet! Way to go Julius your doing Great! Fantastic shift lead the young lady is definitely a great leader! Fantastic job Elashia!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cheesecake Blizzard, Oreo Blizzard Cakes, Chicken Fingers

I have been coming here since I was a child and remember when they first opened. The food is always good, fresh, and hot. Every employee I have dealt with has been happy, courteous, and professional. Does the heart good to see young adults working and doing so with a good attitude.

Atmosphere: 4

Food: 5

Service: 5

Great stop for some ice cream!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cheesecake Blizzard

Wouldn’t know if the food is any good, we waited over 40 minutes for 2 chocolate shakes!

Service: 1

It's like that tug boat noise from SpongeBob when something nasty is discovered, I just don't know how to spell it.

Atmosphere: 3

Food: 2

Service: 2

It depends on who is there regarding the quality of service. Some have the nastiest attitudes as if I made them go to work ?!!!

Atmosphere: 3

Food: 2

Service: 1