Sonic Drive-In
725 MacArthur Dr, Alexandria
(318) 473-9338
Recent Reviews
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Pulled in at 11:45 and was told he couldn’t take my order because he was waiting on an employee to come back in which was very confusing. I hope he wasn’t talking about the employee sitting outside in the front of the store.
Terrible! I ordered 2 drinks ahead of time. App stated it will be ready for pickup at 3:05. It is 3:17 and still no drinks. Plus the restaurant will not answer the phone. This is ridiculous! I can't cancel because I have already paid!!!!!!
Service: 1
This is the place that I go to for the best strawberry shake in town.
Atmosphere: 4
Food: 4
Service: 4
We ordered super sonic burritos there was no meat just straight veggies. We also ordered 2 iced coffee that had zero sweetener. On top of that we waited over 30 min and we were the only ones there at the time.
Atmosphere: 2
Food: 1
Service: 1
Waited in the drive through for 10 minutes waiting for our order to be taken, got tired of waiting and pulled to a stall to have our order taken after another 5 minutes. We then waited another 15 minutes for 2 route 44 drinks. After waiting a total of 30 minutes trying to get 2 drinks we left without our order. I will not be back to this location.
Atmosphere: 1
Food: 1
Service: 1
It no longer feels like sonic because it's a drive through they don't like walking out to your car and my order is never right
Atmosphere: 2
Food: 3
Service: 1
11:43 A.M & I just left this place. The wonderful lady who took my order and greeted me at the window in drive-thru is phenomenal. She made my day just by being so pleasant. Customer service was top tier. Food was fresh & great as well.
Atmosphere: 5
Food: 5
Service: 5
Always takes forever on mobile orders. And I sat there for 10 minutes waiting for my order for them to have my drink wrong and they were not very sincere or apologetic about the incident.
Atmosphere: 1
Food: 3
Service: 1
The last 2 times we've been to this location, it has taken almost 20 mins to get our order (it was for 2 people, so not even a big order to justify the wait). The last time when we finally got our slushes, they were melted down like the machine was broken. They should have seen that it was not coming out as usual and let us know instead of bringing that to us. They didn't say a word and walked off. We will not be back to that location.
Atmosphere: 3
Food: 2
Service: 1
This place is absolutely horrible. None of the workers want to work. Day or night. You can’t even order at night. They need to fire everyone and start over.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Was pretty impressed with speed of service as well as how polite staff was.
Atmosphere: 5
Food: 5
Service: 5
It is absolutely the slowest service I've EVER received at ANY fast food joint. 20 minute wait for a drink and NOBODY in line. Love Sonic, but avoid this location at all costs.
Definitely the worst one in town. Its just the staff. No matter what time you go the staff at this location are just plain lazy. If it isn't your food being wrong it's waiting 30+ minutes for a single item etc etc. Better off going anywhere else over this location.
Atmosphere: 1
Food: 3
Service: 1
Waited forever for food food was cold and order was wrong twice
We did a mobile order at one of their stalls, we waited 20 min just for 2 drinks, 2 chicken burgers, and 2 queso wraps. I pressed the red button just for them to tell me to come in the drive thru. Where I waited another 15 minutes. Finally got our order and there is a piece of lettuce and no mayo in the burger. And they made both drinks wrong.
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