What ask for , you get.. Great service and atmosphere .
Atmosphere: 5
Service: 5
Que Jay
My recent visit to Starbucks on a Saturday morning started off with excitement as I looked forward to enjoying their renowned coffee and a tempting breakfast sandwich. However, my anticipation quickly turned into disappointment when I discovered that the sandwich I purchased was ice-cold on the inside. Upon calling the store to express my frustration, the manager's response lacked empathy and was disappointingly dismissive, offering only a blunt inquiry: "Do you want your money back?" This experience was a stark contrast to the prompt and caring customer service I've encountered at other fast-food establishments like McDonald's. As a loyal Starbucks customer, this encounter left a bitter taste in my mouth, highlighting the need for improved food quality and customer service.
Atmosphere: 3
Food: 1
Service: 1
Sonda Dyer
Awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
Kentrellis Jefferson
Drive in was slow with two cars in line. Expresso was scorched.
Atmosphere: 4
Food: 3
Service: 4
Kristina Sloan
Kid-friendliness: They were so kind to my 9 year old son, and brought his sandwich to the table and then came back with some napkins for him. I have never seen that level of service at a Starbucks. ??
Atmosphere: 5
Food: 5
Service: 5
Yvette Sampract
Well my Java chip wasn't blended the correct way and it was missing the chocolate in the cup and extras I didn't get like the pump of sugar. I usually go to target and that is where I
Atmosphere: 5
Food: 1
Service: 1
Neal Bernard
Great location, friendly workers.
Food: 3
Service: 3
Recommended dishes: Komodo Dragon Blend
Larry Lloyd
Good coffee and service but not very clean, especially first thing in the AM.
Atmosphere: 1
Food: 5
Service: 5
Kaylee F.
Very very slow. Do not stop here if you are in a hurry each car sat at the order station in the drive through for at least 5 minutes each between orders
Abigail Majors
The drink was good, it took a while but they were busy. BUT the parking lot was impossible, not to mention people don't know how to drive, I definitely was blocked in, made me very ticked, not the stores fault tho.Parking: Again, not for beginners or for those with a short temper, or for those with HUGE minivans who refuse to move.
40-minute wait for drinks. People who ordered drinks after me left 10 minutes ago. Poor girl making drinks by herself.
Melissa Purvis
The staff is always so helpful and sweet. And the frappes are so yummy! Keep up the Awesome work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Jay Book
Im currently sitting in the lobby. I have no coffee. I ordered my drink on the app to be picked up in the lobby asap. That was 23 minutes ago.
Jillian Wilson
I’ve gone to Starbucks for years and have never experienced such bad service time and time again from this location.(McArthur and Elliot). Doesn’t matter what time you go, it’s always terrible. When you try and tell them that your order is wrong, you end up having to argue with them and NEVER get an apology. This place needs new management and new workers who actually know how to do their job and have better attitudes.
Atmosphere: 1
Food: 1
Service: 1
Montana Mullins
I wish this was a one off, but I’ve never had a good experience at this location. Today, I was “greeted” (I use the term loosely) by a young man in a Russian ushanka with an anarchist pin on the front. Seems appropriate for work. Poor clothing choices aside, the 3 employees working all looked distressed to be there, & moved at a snail’s pace. Another employee walked in at one point, & she looked just as miserable. The bar wasn’t stocked & when someone asked for napkins, they threw a wad of brown bathroom hand towels on the counter. I used to be a barista, & the vibes and attitude at this store are not in line with the brand. Drink was made incorrectly because they didn’t bother to check the label, & I had to wait extra time for my bagel because no one took the time to drop it in the toaster. I regret giving this location my service & my tip!
What ask for , you get.. Great service and atmosphere .
Atmosphere: 5
Service: 5
My recent visit to Starbucks on a Saturday morning started off with excitement as I looked forward to enjoying their renowned coffee and a tempting breakfast sandwich. However, my anticipation quickly turned into disappointment when I discovered that the sandwich I purchased was ice-cold on the inside. Upon calling the store to express my frustration, the manager's response lacked empathy and was disappointingly dismissive, offering only a blunt inquiry: "Do you want your money back?" This experience was a stark contrast to the prompt and caring customer service I've encountered at other fast-food establishments like McDonald's. As a loyal Starbucks customer, this encounter left a bitter taste in my mouth, highlighting the need for improved food quality and customer service.
Atmosphere: 3
Food: 1
Service: 1
Awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
Drive in was slow with two cars in line. Expresso was scorched.
Atmosphere: 4
Food: 3
Service: 4
Kid-friendliness: They were so kind to my 9 year old son, and brought his sandwich to the table and then came back with some napkins for him. I have never seen that level of service at a Starbucks. ??
Atmosphere: 5
Food: 5
Service: 5
Well my Java chip wasn't blended the correct way and it was missing the chocolate in the cup and extras I didn't get like the pump of sugar. I usually go to target and that is where I
Atmosphere: 5
Food: 1
Service: 1
Great location, friendly workers.
Food: 3
Service: 3
Recommended dishes: Komodo Dragon Blend
Good coffee and service but not very clean, especially first thing in the AM.
Atmosphere: 1
Food: 5
Service: 5
Very very slow. Do not stop here if you are in a hurry each car sat at the order station in the drive through for at least 5 minutes each between orders
The drink was good, it took a while but they were busy. BUT the parking lot was impossible, not to mention people don't know how to drive, I definitely was blocked in, made me very ticked, not the stores fault tho.Parking: Again, not for beginners or for those with a short temper, or for those with HUGE minivans who refuse to move.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Gingerbread Loaf, Vanilla Crème
Restaurantji Recommends
40-minute wait for drinks. People who ordered drinks after me left 10 minutes ago. Poor girl making drinks by herself.
The staff is always so helpful and sweet. And the frappes are so yummy! Keep up the Awesome work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Im currently sitting in the lobby. I have no coffee. I ordered my drink on the app to be picked up in the lobby asap. That was 23 minutes ago.
I’ve gone to Starbucks for years and have never experienced such bad service time and time again from this location.(McArthur and Elliot). Doesn’t matter what time you go, it’s always terrible. When you try and tell them that your order is wrong, you end up having to argue with them and NEVER get an apology. This place needs new management and new workers who actually know how to do their job and have better attitudes.
Atmosphere: 1
Food: 1
Service: 1
I wish this was a one off, but I’ve never had a good experience at this location. Today, I was “greeted” (I use the term loosely) by a young man in a Russian ushanka with an anarchist pin on the front. Seems appropriate for work. Poor clothing choices aside, the 3 employees working all looked distressed to be there, & moved at a snail’s pace. Another employee walked in at one point, & she looked just as miserable. The bar wasn’t stocked & when someone asked for napkins, they threw a wad of brown bathroom hand towels on the counter. I used to be a barista, & the vibes and attitude at this store are not in line with the brand. Drink was made incorrectly because they didn’t bother to check the label, & I had to wait extra time for my bagel because no one took the time to drop it in the toaster. I regret giving this location my service & my tip!
Atmosphere: 1
Food: 3
Service: 1