Horrible experience with a hair in my salad and rude server.
Atmosphere: 1
Food: 1
Service: 1
Victoria Monroe
We came tonight for my daughter's birthday and boy, was that a mistake. The server was rude and you could tell she didn't want to wait on us (I'm guessing because she saw a bunch of kids and figured we wouldn't tip). Didn't even acknowledge my daughter when I told her it was her 6th birthday. Charged us for adult drinks for our kids meal. We asked for another server and were ignored the first time. My kids and I all needed refills and asked three times and she ignored us. Then my fiances salad comes and there was a HAIR in it. Manager NEVER came over to our table. New salad NEVER came out. No discounts or apologies or anything were made by the manager. We finally got a new server and he was named jayden and was the only good part about the entire experience. Finally paid and was told that we would get a free appetizer coupon to make up for the whole experience (a hair and bad service and you only think 8$ coupon will fix that? What a joke) but we had to hunt down the manager to get that coupon to... I'm a server and know how hard it is to get on here and have never had a bad experience but tonight was enough where we won't be coming back. Do better! A manager should be speaking to tables first hand, a customer shouldn't be hunting down a manager to get help. This was my babies birthday dinner and yall ruined our special occasion! And to the server who waited on us, I hope you see this and I hope you find a new job because you are NOT meant to be a server. Of course we still tipped even though you didn't deserve it. Worst server I've had in years.
Atmosphere: 1
Food: 1
Service: 1
Dallss Lavespere
Only 3 stars because it's always too busy needs another one near by to cut down on wait time
Food: 4
Layla Bates
Road house is one of my favorite places to eat and still is
Atmosphere: 5
Food: 5
Service: 5
Jackie Robinson
One thing I can say about Roadhouse is, they are always consistent. Never had a bad steak. It’s always cooked exactly how I like it and nobody does a side salad with ranch like roadhouse does - it just hits different!!They are always packed and they always have a long wait and patience is not my friend so I’m so thankful for call ahead dining!!! Otherwise, I’d never go cause I don’t like to wait😂😂 And, this is THE ONLY chain restaurant I go to in town the than a couple of fast food places. I always eat local.
Vegetarian options: While a vegan can surly find something to eat here if they got a salad or veggie plate with just veggie sides and a potato, but it’s a steak house so maybe not the best option .
Parking: Lots of parking just may not always be super close because they share the parking with many other businesses.
Kid-friendliness: Very kid friendly. It’s a noisy restaurant so the kids fit right in!
Wheelchair accessibility: They have good wheelchair accessibility and can accommodate quite well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad with Ranch, Yeast Rolls w Cinnamon Butter, Baked Potato, Beef Tips, Fried Pickles, Salads
Dana Rose
I went on Valentine’s Day I understood it’s the busiest day but I’m still expecting service to be better I ordered a T-bone steak I received a Porter House instead was really disappointed!
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Yeast Rolls w Cinnamon Butter, Ribs, Sirloin
Cassidy Tate
Ordered Togo the window server had an attitude, food was over cooked and I was missing items
Atmosphere: 1
Food: 2
Service: 1
Patsy Smith
Take out order on 1-18-25. Bought two ribeye steaks got them home and they were over cooked unable to eat due too toughness. Waste of over $50.
Food: 1
Service: 5
Recommended dishes: House Salad with Ranch
Ethel Shepherd
It was really nice the staff was just as sweet as she wanted to be
This place is always packed and that is for good reason. The food and service here is consistently amazing!
Atmosphere: 5
Food: 5
Service: 5
C4_GAMING (C4_GAMING)
The food and service today was amazing steak was cooked just the way I wanted and didn't have to wait long to get a table or food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, House Salad with Ranch, 11 Oz Sirloin, Salads
Sheila Temple
RIBS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Rolls, Fall Off the Bone Ribs Half Slab, Ribs, Steak and Baked Potato, Salads
Samuel Drewett
Got put on the waitlist at 6:26, they gave us an estimated 1 hour and 15 minute wait, we waited an hour and 45 before even going inside to check, when we asked how much longer the front counter gave us some bullcrap excuse about a backup in the kitchen and said it would be another 15 minutes, after that i stood in front of the counter and waited a little, while i was waiting 6 different parties came and asked the same question which one of the parties wasn’t even listed in their system and they had been there an hour already, we left immediately after that and ate McDonalds. I was furious.
Atmosphere: 1
Food: 1
Service: 1
Jenny Hamilton
Always good food, but always a long wait and crowded.
Horrible experience with a hair in my salad and rude server.
Atmosphere: 1
Food: 1
Service: 1
We came tonight for my daughter's birthday and boy, was that a mistake. The server was rude and you could tell she didn't want to wait on us (I'm guessing because she saw a bunch of kids and figured we wouldn't tip). Didn't even acknowledge my daughter when I told her it was her 6th birthday. Charged us for adult drinks for our kids meal. We asked for another server and were ignored the first time. My kids and I all needed refills and asked three times and she ignored us. Then my fiances salad comes and there was a HAIR in it. Manager NEVER came over to our table. New salad NEVER came out. No discounts or apologies or anything were made by the manager. We finally got a new server and he was named jayden and was the only good part about the entire experience. Finally paid and was told that we would get a free appetizer coupon to make up for the whole experience (a hair and bad service and you only think 8$ coupon will fix that? What a joke) but we had to hunt down the manager to get that coupon to... I'm a server and know how hard it is to get on here and have never had a bad experience but tonight was enough where we won't be coming back. Do better! A manager should be speaking to tables first hand, a customer shouldn't be hunting down a manager to get help. This was my babies birthday dinner and yall ruined our special occasion! And to the server who waited on us, I hope you see this and I hope you find a new job because you are NOT meant to be a server. Of course we still tipped even though you didn't deserve it. Worst server I've had in years.
Atmosphere: 1
Food: 1
Service: 1
Only 3 stars because it's always too busy needs another one near by to cut down on wait time
Food: 4
Road house is one of my favorite places to eat and still is
Atmosphere: 5
Food: 5
Service: 5
One thing I can say about Roadhouse is, they are always consistent. Never had a bad steak. It’s always cooked exactly how I like it and nobody does a side salad with ranch like roadhouse does - it just hits different!!They are always packed and they always have a long wait and patience is not my friend so I’m so thankful for call ahead dining!!! Otherwise, I’d never go cause I don’t like to wait😂😂 And, this is THE ONLY chain restaurant I go to in town the than a couple of fast food places. I always eat local.
Vegetarian options: While a vegan can surly find something to eat here if they got a salad or veggie plate with just veggie sides and a potato, but it’s a steak house so maybe not the best option .
Parking: Lots of parking just may not always be super close because they share the parking with many other businesses.
Kid-friendliness: Very kid friendly. It’s a noisy restaurant so the kids fit right in!
Wheelchair accessibility: They have good wheelchair accessibility and can accommodate quite well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad with Ranch, Yeast Rolls w Cinnamon Butter, Baked Potato, Beef Tips, Fried Pickles, Salads
I went on Valentine’s Day I understood it’s the busiest day but I’m still expecting service to be better I ordered a T-bone steak I received a Porter House instead was really disappointed!
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Yeast Rolls w Cinnamon Butter, Ribs, Sirloin
Ordered Togo the window server had an attitude, food was over cooked and I was missing items
Atmosphere: 1
Food: 2
Service: 1
Take out order on 1-18-25. Bought two ribeye steaks got them home and they were over cooked unable to eat due too toughness. Waste of over $50.
Food: 1
Service: 5
Recommended dishes: House Salad with Ranch
It was really nice the staff was just as sweet as she wanted to be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 11 Oz Sirloin, Salads
Food is always great as well as service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Baked Potato
Restaurantji Recommends
This place is always packed and that is for good reason. The food and service here is consistently amazing!
Atmosphere: 5
Food: 5
Service: 5
The food and service today was amazing steak was cooked just the way I wanted and didn't have to wait long to get a table or food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, House Salad with Ranch, 11 Oz Sirloin, Salads
RIBS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Rolls, Fall Off the Bone Ribs Half Slab, Ribs, Steak and Baked Potato, Salads
Got put on the waitlist at 6:26, they gave us an estimated 1 hour and 15 minute wait, we waited an hour and 45 before even going inside to check, when we asked how much longer the front counter gave us some bullcrap excuse about a backup in the kitchen and said it would be another 15 minutes, after that i stood in front of the counter and waited a little, while i was waiting 6 different parties came and asked the same question which one of the parties wasn’t even listed in their system and they had been there an hour already, we left immediately after that and ate McDonalds. I was furious.
Atmosphere: 1
Food: 1
Service: 1
Always good food, but always a long wait and crowded.
Atmosphere: 5
Food: 5
Service: 5
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