A very pleasant girl works at the bar. I honestly don’t understand how she manages to handle such a large number of guests — she’s doing an amazing job. The bar itself is truly beautiful; you get real aesthetic pleasure just being there. The illuminated table looks especially stunning.
My children ordered chocolate ice cream and chocolate cake — everything was very delicious.
Very close by, just a few steps away, there is a lovely outdoor terrace where you can enjoy a beautiful view of the river. Overall, I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Susan Nelson
Great place inside L'Auberge Casino. Attentive staff and great offerings. Love how they always serve a marrow with the steaks and let you pick a steak knife from the box. Great drink menu and wine selection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pommes Frites, Center Cut Filet
Sheila Bradley
So nice! And drinks are amazing.
Atmosphere: 5
Food: 5
Service: 5
Adonis Body
I have to give this place a 1 star. As a frequent diner, I was treated poorly by Jeremy. Please read the email below, as I attached it to this review. I’m curious to know how management will address my concerns. Or, if it’ll be ignored again.
Mr. Gavin,
I, Allen ****, am a frequent diner at 18 Steakhouse L'Auberge Casino. I have some concerns I want to address to you about my experience last night.
Yesterday, November 29th., I had a reservation at 9pm. Jeremy was my server. I was by myself last night. I specifically ordered an August Steak medium rare with no oils and no seasoning (salt and pepper). And I always request for my asparagus to be steam cooked with no oil or seasoning as well.
When my steak did come to the table, it was cooked with oils and brown melted butter on top of it. It also had salt and pepper, too. I didn't eat it, as I told Jeremy that's not what I ordered. Jeremy came back to my table approximately 10 minutes later and sent the steak back to the kitchen for a recook.
After the alleged recook, a guy brought the steak out to me approximately 30 seconds later. It was obvious it was brought slapped on the grill to cool down the brown butter. And it still had salt and pepper on it. And I noticed that after I cut the steak to look at the temperature (medium rare).
After it was sent back to the kitchen, it came back half the size. I'm not sure if it was carved from the part that I cut, but it still was seasoned (pepper and salt).
I asked Jeremy to let me speak to a manager. He told me 10 minutes later that no manager was on shift.
Usually, I settled and eat the steak with salt and pepper with oils, though that's not what I ordered. As a paying customer and frequent diner, I should get what I paid for and not settled. I'm not sure if it's the waiter's fault or the kitchen's, but it's clearly a break-down in communication.
I would like to know how these situations are addressed and handled. Please respond accordingly.
Atmosphere: 1
Food: 1
Service: 1
shannon Ashley
The food was not seasoned all. It's priced to high to taste like nothing. The BBQ shrimp sauce was good but the shrimp tasted like nothing. I definitely won't be going back.
Atmosphere: 5
Food: 1
Service: 1
Don Hunt
We are new to the area, and my wife and I visited the steak house for a date night on 11/1 at 930p. The best thing about this place was the bread. Our server Christine was pleasant. We sat down in the corner 2 person table by the bar entrance from the restaurant. My wife eventually had to move her chair because a few of the unprofessional workers were squeezing in between the 2 tables as a short cut and bumping/kicking her chair instead of walking around the tables. Our table was close to an employee wellI station so we were able to hear all the personal conversations being had by employees. I ordered the flank steak and my wife ordered the short rib. Im not a fan normally of flank but I figured if a steak house can get this cut of meat right, everything else would be tasty. Not the case here. The meat was tough and less flavorful. The short rib was dry and lacked flavor also! Overall disappointing experience in a steak house listed as $$$$ on their website. Definitely will not be returning here!
Atmosphere: 1
Food: 1
Service: 3
Ashok Kamani
The only good thing about the experience was how nice our server was. The food took almost an hour to come out on a night where there were exactly 5 different parties dining in. The quality of the steak was nothing special given what I am paying, could do much better at one of the other local steakhouses. Can't say I will be back after this supbar experience.
Atmosphere: 3
Food: 1
Service: 5
Kathleen Schmidt
Mr Jeremy was an absolute gem of a server, witty, personable, prompt and went above and beyond expectations! As for the food, chef’s kiss, gumbo with perfect spice, oysters so tender over the chopped green tomatoes with remoulade sauce, yummy, and steak 5⭐️. Crème brûlée and beignets, awesome 👏. Such a lovely evening!
Atmosphere: 5
Food: 5
Service: 5
M
The gumbo needs some work there was no seasoning the roux was to dark and to say it was chicken and sausage there was no chicken in it. But that boneless ribeye was amazing the collard greens were also good even tho they were sweet
Atmosphere: 5
Food: 3
Service: 5
Dee Mer
We came to 18 Steak several times. Our servers were always amazing. I generally love the food I ordered but there were some disappointing ones among them. Steaks were generally pretty good and some sides are delicious. There were some side dishes I loved but they are not in the menu anymore. Ambience is nice for romantic dinners but I think they need to clean the light fixtures etc or a little update for a very expensive restaurant like that
If I could rate one I would whoever was at the outside bar the space across from the casino checkpoint . Made me lose my appetite, the way she spoke to me. I would not recommend spending a dime on food or drinks due to who receives the tip
Martha Bryan
My husband i love this restaurant. The service was great. The only complaint was the lobster tail. It was over cooked and to much hot seasoning! We still enjoyed our meal vey much!
Catherine Gray
Would not recommend this establishment. Although the service was acceptable, the food had much to be desired. $77 for a steak that had no juices (cooked medium), butter would not even melt on the loaded potato, the creamed spinach was mostly cheese and the roasted Brussels sprouts tasted old with no seasoning!!! Overrated and overpriced!
Robert Simmons
Great atmosphere with excellent food and the service was outstanding.
A very pleasant girl works at the bar.
I honestly don’t understand how she manages to handle such a large number of guests — she’s doing an amazing job. The bar itself is truly beautiful; you get real aesthetic pleasure just being there. The illuminated table looks especially stunning.
My children ordered chocolate ice cream and chocolate cake — everything was very delicious.
Very close by, just a few steps away, there is a lovely outdoor terrace where you can enjoy a beautiful view of the river.
Overall, I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Great place inside L'Auberge Casino. Attentive staff and great offerings. Love how they always serve a marrow with the steaks and let you pick a steak knife from the box. Great drink menu and wine selection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pommes Frites, Center Cut Filet
So nice! And drinks are amazing.
Atmosphere: 5
Food: 5
Service: 5
I have to give this place a 1 star. As a frequent diner, I was treated poorly by Jeremy. Please read the email below, as I attached it to this review. I’m curious to know how management will address my concerns. Or, if it’ll be ignored again.
Mr. Gavin,
I, Allen ****, am a frequent diner at 18 Steakhouse L'Auberge Casino. I have some concerns I want to address to you about my experience last night.
Yesterday, November 29th., I had a reservation at 9pm. Jeremy was my server. I was by myself last night. I specifically ordered an August Steak medium rare with no oils and no seasoning (salt and pepper). And I always request for my asparagus to be steam cooked with no oil or seasoning as well.
When my steak did come to the table, it was cooked with oils and brown melted butter on top of it. It also had salt and pepper, too. I didn't eat it, as I told Jeremy that's not what I ordered. Jeremy came back to my table approximately 10 minutes later and sent the steak back to the kitchen for a recook.
After the alleged recook, a guy brought the steak out to me approximately 30 seconds later. It was obvious it was brought slapped on the grill to cool down the brown butter. And it still had salt and pepper on it. And I noticed that after I cut the steak to look at the temperature (medium rare).
After it was sent back to the kitchen, it came back half the size. I'm not sure if it was carved from the part that I cut, but it still was seasoned (pepper and salt).
I asked Jeremy to let me speak to a manager. He told me 10 minutes later that no manager was on shift.
Usually, I settled and eat the steak with salt and pepper with oils, though that's not what I ordered. As a paying customer and frequent diner, I should get what I paid for and not settled. I'm not sure if it's the waiter's fault or the kitchen's, but it's clearly a break-down in communication.
I would like to know how these situations are addressed and handled. Please respond accordingly.
Atmosphere: 1
Food: 1
Service: 1
The food was not seasoned all. It's priced to high to taste like nothing. The BBQ shrimp sauce was good but the shrimp tasted like nothing. I definitely won't be going back.
Atmosphere: 5
Food: 1
Service: 1
We are new to the area, and my wife and I visited the steak house for a date night on 11/1 at 930p. The best thing about this place was the bread. Our server Christine was pleasant. We sat down in the corner 2 person table by the bar entrance from the restaurant. My wife eventually had to move her chair because a few of the unprofessional workers were squeezing in between the 2 tables as a short cut and bumping/kicking her chair instead of walking around the tables. Our table was close to an employee wellI station so we were able to hear all the personal conversations being had by employees. I ordered the flank steak and my wife ordered the short rib. Im not a fan normally of flank but I figured if a steak house can get this cut of meat right, everything else would be tasty. Not the case here. The meat was tough and less flavorful. The short rib was dry and lacked flavor also! Overall disappointing experience in a steak house listed as $$$$ on their website. Definitely will not be returning here!
Atmosphere: 1
Food: 1
Service: 3
The only good thing about the experience was how nice our server was. The food took almost an hour to come out on a night where there were exactly 5 different parties dining in. The quality of the steak was nothing special given what I am paying, could do much better at one of the other local steakhouses. Can't say I will be back after this supbar experience.
Atmosphere: 3
Food: 1
Service: 5
Mr Jeremy was an absolute gem of a server, witty, personable, prompt and went above and beyond expectations! As for the food, chef’s kiss, gumbo with perfect spice, oysters so tender over the chopped green tomatoes with remoulade sauce, yummy, and steak 5⭐️. Crème brûlée and beignets, awesome 👏. Such a lovely evening!
Atmosphere: 5
Food: 5
Service: 5
The gumbo needs some work there was no seasoning the roux was to dark and to say it was chicken and sausage there was no chicken in it. But that boneless ribeye was amazing the collard greens were also good even tho they were sweet
Atmosphere: 5
Food: 3
Service: 5
We came to 18 Steak several times. Our servers were always amazing. I generally love the food I ordered but there were some disappointing ones among them. Steaks were generally pretty good and some sides are delicious. There were some side dishes I loved but they are not in the menu anymore. Ambience is nice for romantic dinners but I think they need to clean the light fixtures etc or a little update for a very expensive restaurant like that
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
If I could rate one I would whoever was at the outside bar the space across from the casino checkpoint . Made me lose my appetite, the way she spoke to me. I would not recommend spending a dime on food or drinks due to who receives the tip
My husband i love this restaurant. The service was great. The only complaint was the lobster tail. It was over cooked and to much hot seasoning! We still enjoyed our meal vey much!
Would not recommend this establishment. Although the service was acceptable, the food had much to be desired. $77 for a steak that had no juices (cooked medium), butter would not even melt on the loaded potato, the creamed spinach was mostly cheese and the roasted Brussels sprouts tasted old with no seasoning!!! Overrated and overpriced!
Great atmosphere with excellent food and the service was outstanding.
Immaculate establishment.
Exceptional service.
Delectable cuisine.
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