Beignet Baton Rouge

This is highly unacceptable. From the guy who took my order, to the person I spoke to when I called back. Clearly they been saling this a lot lately. This is dry is dirt. Who sales a beignet with no sugar? It's not a beignet. The price of eggs high until you serve me without eggs . I literally had to split my egg .

Atmosphere: 5

Service: 2

Recommended dishes: Beignet Dozen

Love the latte!

Atmosphere: 4

Food: 4

Service: 4

The beignets were okay. The dough seemed as if it's half done. Go somewhere else.

Atmosphere: 3

Food: 3

Service: 3

expectation: Diner/coffee shop type experience

Really nice and friendly place with lots of tables and casual seating. The coffee was pleasant, and the beignets were ok.

Atmosphere: 4

Food: 4

Service: 5

Waited at the drive thru for over 15 minutes. That wasn’t the issue because I know beignets are made fresh. The issue was the young lady with the reddish burgundy hair, she wasn’t very pleasant or welcoming.

Service: 1

We’ve been enjoying this establishment but lately, we are running into issues of mobile ordering not being updated to missing ingredients when they run out or the fingers not having the sauces.

We went today for our usual and the atmosphere was not as cheery and helpful as we’ve seen every other time, and while we understand it can be chaotic- I feel like the team is lacking in double checking orders as well now since this is the third time we’ve had to go back to say we are missing the sauces or an ingredient was out of stock (not to our knowledge) and missing. Today, we even asked if the sauces were included to which the staff said “yes, they’re in the box”- they were not. I went back to staff not issuing an apology for the mistake and just getting the sauces with a poor attitude.

We are starting to get wary about this business as much as we enjoy the food. The food is great but it’s sad to see the quality and service diminishing.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Beignet Breakfast

The beignets were so soft! Very decadent and the texture is of a freshly-baked brioche dough. The powdered sugar was super fine and melts in your mouth. I would rate higher stars if I could!! Yum!

Food: 5

Service: 5

This was my first time & after reading a few reviews it’s obvious that this business could flourish if some of the staff members were replaced and by that I mean 1 in particular. It seems that I’m not the only person that has experienced bad customer service. The blonde girl with nose ring and glasses very rude and didn’t even acknowledge anyone that walked in. So ppl are just standing there waiting to be greeted. Just kept bagging up a to go order very slowly. I asked a question about my to go order and she made an annoyed face and rolled her eyes. Not to mention they took FOREVER!! I also noticed on other bad reviews the company defending this worker which is great but nothing is being done. Just a bunch of excuses for her bad service and making the customers out to be in the wrong. So she must be related to the owners or has some really good connections because I saw at least 3 bad reviews and also a camera in the lobby. Something needs to change if y’all want the business to last.

This is my new fav breakfast spot. Got delivery from them 3 times already this week. Food is good. Prices are fair. Gives me just the motivation I need to get through the work shift.

Atmosphere: 5

Food: 5

Service: 5

I haven’t experienced bad customer service like this in a while. Wanted to support a local business that’s in my neighborhood but that didn’t happen today & will never happen now after the horrible service my husband and I received today. Walked in this morning with no customers in the lobby which I should’ve took as my first red flag. Two employees standing there doing absolutely nothing but didn’t even attempt to greet us. After a good 40 seconds I decided to say good morning & announce to them that I was doing well and they still looked directly in my face and said nothing. So I let them know their customer service was terrible and that we won’t be spending a dime here. This business won’t last 2 years with these horrible business practices. The owner needs to honestly get a whole new staff and train them properly. Their unwelcoming rude energy will only hurt a small business like such. Best of luck to you.

Atmosphere: 1

Food: 1

Service: 1

This place has become my home away from home. I've been coming here since it opened. They have the best, freshest, cleanest cup of coffee there is! Their breakfast and breakfast sandwiches are incredible! Their beignets are 2nd to NONE! I especially love the staff, whom I consider friends now. This locally owned gem is the place to come where you're always greeted with a smile, and they learn your ordering habits haha! They even rent out their second room for events during their off hours. I'm not much of a reviewer, but I've watched this place grow, and I'm proud of them, and I couldn't pass up the opportunity to give em props when Google promted me for a review this time. Great job ya'll! Keep it up!

Atmosphere: 5

Food: 5

Service: 5

Great food.

Sloooooooowwwwww service

Really don't care if you get your order on time

Updated based on response. Understood even small business has a bad day. Please set proper expectations for customers when orders are placed. Thank you.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Sandwiches

I thank God for this place and these people. Wonderful family-owned business, great customer service. Their food and lattes are a staple in my diet.

Atmosphere: 5

Food: 5

Service: 5

Took them 30 minutes to scramble eggs and cook sausage. Other people that ordered after me got their food before me.

Atmosphere: 2

Food: 2

Service: 1

They definitely are a great place. The atmosphere is amazing. Very friendly staff! When u become a regular they remember your order. Love their coffee as well. Give them a try. Yes they make your order as you wait. So give them a minute.

Vegetarian options: You order as you need fit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwiches, Mocha Latte, Lunch Panini