Chipotle Mexican Grill
101 W State St, Baton Rouge
(225) 381-3932
Recent Reviews
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Quick and sweet. Felt bad because the customer behind me seemed to have a little tude.
Atmosphere: 5
Food: 5
Service: 5
The Chipotle on LSU campus sld be inspected by the public health officials! It was my first going to try them out it was after lunch so empty with maybe 2or3 customers eating inside. What I observed made my stomach turn the food was all over the counters food had not be refilled into clean pans with fresh products ,there was more corn outside of the pan than inside it just isn't appealing and it's considered cross contamination to have all that food spilled out everywhere when there was clearly enough time to clean and restock. I hope the company takes these reviews seriously because they really to make adjustments to that location.
I did not bother ordering because I knew just by looking the utensils weren't changed out after lunch rush nor was the food fresh do better before your company makes someone sick (again)
Atmosphere: 2
Food: 1
Service: 2
Bad bad bad customer service. Ive been going to chipotle for 10 years and finally they lost me and my families business because they wanted to charge us extra for rice.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
Chipotle has definitely improved a lot. They keep the online orders on the counter these days lol iykyk š¤£šš¾
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, Chips, Steak Bowl, Beef Taco, Burrito
yāall dead ass wrong for these stale ahhhh chips
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Chicken Bowl
Line was long when walked in, but went down very quickly. Employees were very nice and efficient in their service. Restaurant was cleaner than many others Iāve been too. Overall great experience besides the inside being a little warm.
Parking: Parking is difficult. There is a lot in the back of the restaurant but is normally full due to the lot being shared with 5 other stores.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, Steak Bowl
Poor serviceā¦..
16 dollars for a nasty burrito was not it ???? it was so wet!!
Atmosphere: 5
Food: 2
Service: 3
They DNT greet you when you walk in ,I stood in here like 10 mins and noone even bothered to say anything just turned their heads, so before I told them what I wanted I said gm and still no greeting smh
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Bowl, Steak Bowl
Let me tell yall , I think his name was Chris! He was one of the femsss?āāļø?āāļø, literally made the best bowl I ever had in my entire life from chipotle! Oh and I need his schedule bc Iām only going when heās working! The best Chipotle worker ever!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Bowl
Restaurantji Recommends
Everything was excellent...only thing needs more parking places
Atmosphere: 5
Food: 5
Service: 5
TL;DR the manager -Brandon- thinks itās good business practice to SCAM customers, so I slid him the bowl back, and the wasted product can be on his dime.
I eat here almost every other day. I know what standard portions look like. Today (Wednesday, 25th, 2 PM), I ordered two bowls with my GF. She ordered a steak bowl with no Queso. They hardly put any rice, beans, or protein on it while also putting queso on hers despite her mentioning she didnāt want any. She doesnāt eat much, so she didnāt care about the portioning, and she was nice enough to let the queso slide. I ordered a half steak and half chicken bowl. To their credit, they gave me a decent amount of rice, but then proceeded to stiff me on the beans and meat. The portions were so ridiculously small; there were 3-4 pieces of chicken and 3 pieces of steak. I asked for more, and the worker gave me a single, small piece of steak. He passed the bowl along, and I cordially asked the next guy for more meat. He says no, half portions are 2 OZ, and insisted he can give me double. I pointed to the lack of meat in the bowl and said, āThese are quarter scoops; they arenāt 2oz scoopsā. Iām unsure if he was lying, but when I asked for the manager, he said he was the manager and insisted he could give me double (of course, he did not mention the additional charge). I told him no, slid him back the bowl, and told him he could keep it. His name is Brandon, apparently, and he has a substandard beard and long hair in a man bun at the back of his head, with a lanky build. He stopped serving when I went to sit, went into the back with the serving-worker and a meal-prep, and started gossiping with them, probably about my gf and me while we were sitting. They kept looking towards us, smiling and pretending they werenāt talking about us.
To anyone reading this, I promise Iām not a Karen. I never had a problem like this at a food place. But whoever these guys are, theyāre jerks trying to cheat customers from proper portions while charging full price.
And to you, Brandon, being pragmatic and kind goes a long way. Next time, use your brain a little if you have one.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
This Chipotle has been very consistent the past year or so. I eat here almost every day, and the food is always awesome and the employees are great. Portions are good here too.
The parking is terrible at this location, but great food all the time.
Atmosphere: 4
Food: 5
Service: 5
I went to this place because I was dissatisfied with my order and was refused service here. They refused to remake The bowl and accused me of eating the bowl when I did not. They need to work on their customer service and stop refusing to remake food, even if it was made originally at another store. then they threw the bowl in the trash after I had already paid my money for it. So I really would like a refund for the food that they wasted and refused to remake.
Atmosphere: 1
Food: 1
Service: 1
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