You either need to open a second location or you need to limit the # of memberships you sell. I’ve been in line for 20 minutes waiting to check out & you’ve only been open for 38 minutes.
Destinique D.
I've been shopping at the Costco in Baton Rouge since 2015 and today was the first time I've experienced in my face racism by employees. There's been subtle racism that you just say whatever to. The whole self checkout thing is a bunch of confusion as it's not really self checkout. My daughter began scanning the items and then a female employee had the scan gun and didn't want to give it to us to scan the items ourselves she began scanning the items at the bottom of the basket which was a box of dog biscuits and a box of capri suns along with some other things inside the basket she threw my chips and said these weren't scanned but they were the first thing that was scanned and I showed her on the screen I asked if she scanned everything and she stated yes. I proceeded to pay and get pizza like I do almost every Sunday. As we were exiting the store the Latino lady who was checking receipts was barely looking at the items or receipts of the people who just so happened to be white it was three separate customers. When it came to me she pulled out a red marker and was going through my basket item by item I never went through this before and then she stated that all the items weren't scanned and I stated that's not possible because the lady scanned everything so I said let me look and see and she said I couldn't hold up the line to check. I'm like excuse me you held it up to mark off each item like I'm a criminal I'm going through my own receipt. I went to the side and the lady at self checkout who demanded that she scan my basket in fact did not scan the capri suns which were directly next to the dog biscuits that she did scan so I feel like she did that on purpose. As I was waiting for the manager or whomever was supposed to come I noticed she continued to not check anyone else's basket the way she went through my basket she just let them go. I expressed my dismay and how embarrassing her actions were. It's one thing to do your job it's another to go out your way to treat customers who don't look like you in a disrespectful and nasty manner. Unfortunately this is the only Costco in the city and I do pay yearly for membership but if I have to drive to New Orleans then I will. The next step is to just cancel my membership I won't continue to pay to be treated like a criminal and experience racism at the hand of employees. I have included a picture of the last person I encountered I wish I taken a picture of the lady who didn't scan all of my items as she claimed she did
Jason Z.
Pretty short lines and close in proximity to I-10. This is a good 4 hr stop from Houston. Gas lines are still two pumps per lane, which is slightly behind the curve.
Karen M.
I simply wanted a guest pass to peruse Costco's offerings but was told at the membership desk that they do not provide guest passes. I then called a manager via mobile and he began to tell me that some come in to take advantage of tires, food, etc... Huh? To purchase tires you need a membership and I pass pretty good restaurants to buy a or . So, I'm denied entrance to a store because I'm up to mischief?? I think that it's who shows up requesting this pass; I'll find out from the corporate office though but if that's the case, I say, shop Sam's - guest passes, scan and go, and they love to SLL of us spend our money.
Butter B.
I joined Costco earlier this year and liked the prices. I started purchasing several items that I use regularly at a really good price. I go back to replenish the items and now they don't carry them anymore. I was told "we have those items in stock." Where? They are nowhere to be found. And now, another item I was purchasing there is no longer available. One thing about Sam's Club, they keep merchandise for a very long time before they can no longer get it at a good price to pass on to its customers. I am really disappointed. I'm sure the last two items I purchase on a regular basis will disappear like the others. I doubt I will renew the membership. Another thing, they don't offer curbside pickup or scan and go - two of Sam's Club's features that I use frequently.
Jeremy Skupien
Great pizza. Not sure if it’s worth the 45 minute wait though.
Joshua D.
6/15/2023: Discriminatory practices to customers by employees working the check out that store management could not answer for. We've been members since the Baton Rouge location first opened. Currently waiting to hear back from Costco's corporate management regarding this issue.6/27/2023: 12 days later and multiple attempts at communicating with Costco's corporate management, and still have not received any response.
Suzanne Luera Bordelon
This is not the first time I’ve purchased these and had to pluck the wings before cooking, but this is unacceptable!
Julie I.
Great deals on pizza and hotdog and quick service went it's not too swamped.
Wayne G.
This one is similar to the one near us in Columbia MD though this one carries a good selection of wine and some common beers. My one knock is the parking lot is small and with a 29' RV it was less spacious than we're used to at Costco. I was surprised we had the company of another two dozen masked shoppers.
Great prices, huge selections and although I normally seem to shop at the same time everyone else does; checkout is always fast and the associates are courteous and helpful.
Andrea P.
Family went to Costco for a routine pantry re-stock. Walking and exploring what's new in Costco is always an experience. After walking around for sometime we're we're hungry. These were a great surprise to find! These were so yummy, we ate some in the car. We even had some with I dinner that night.
Jason Arnette
Nothing beats the prices for pizza or a hot dog when I'm in the mood. The staff are always nice, and the place is clean..frequently you'll have to deal with quite a crowd, but I always call in my order then it's waiting on you when you get there..just pay at the kiosk, and you are served quickly.
Calvin Cortez
You make an appointment at Costco in the tire center is like waiting at a doctors office. Over 2 hrs still waiting to get a tire checked out.
Alex M.
I don't understand why anyone shops here. The "other " warehouse store's self checkout is enough of a benefit to cancel this membership. This pic is the line just an average weekday afternoon
You either need to open a second location or you need to limit the # of memberships you sell. I’ve been in line for 20 minutes waiting to check out & you’ve only been open for 38 minutes.
I've been shopping at the Costco in Baton Rouge since 2015 and today was the first time I've experienced in my face racism by employees. There's been subtle racism that you just say whatever to. The whole self checkout thing is a bunch of confusion as it's not really self checkout. My daughter began scanning the items and then a female employee had the scan gun and didn't want to give it to us to scan the items ourselves she began scanning the items at the bottom of the basket which was a box of dog biscuits and a box of capri suns along with some other things inside the basket she threw my chips and said these weren't scanned but they were the first thing that was scanned and I showed her on the screen I asked if she scanned everything and she stated yes. I proceeded to pay and get pizza like I do almost every Sunday. As we were exiting the store the Latino lady who was checking receipts was barely looking at the items or receipts of the people who just so happened to be white it was three separate customers. When it came to me she pulled out a red marker and was going through my basket item by item I never went through this before and then she stated that all the items weren't scanned and I stated that's not possible because the lady scanned everything so I said let me look and see and she said I couldn't hold up the line to check. I'm like excuse me you held it up to mark off each item like I'm a criminal I'm going through my own receipt. I went to the side and the lady at self checkout who demanded that she scan my basket in fact did not scan the capri suns which were directly next to the dog biscuits that she did scan so I feel like she did that on purpose. As I was waiting for the manager or whomever was supposed to come I noticed she continued to not check anyone else's basket the way she went through my basket she just let them go. I expressed my dismay and how embarrassing her actions were. It's one thing to do your job it's another to go out your way to treat customers who don't look like you in a disrespectful and nasty manner. Unfortunately this is the only Costco in the city and I do pay yearly for membership but if I have to drive to New Orleans then I will. The next step is to just cancel my membership I won't continue to pay to be treated like a criminal and experience racism at the hand of employees. I have included a picture of the last person I encountered I wish I taken a picture of the lady who didn't scan all of my items as she claimed she did
Pretty short lines and close in proximity to I-10. This is a good 4 hr stop from Houston. Gas lines are still two pumps per lane, which is slightly behind the curve.
I simply wanted a guest pass to peruse Costco's offerings but was told at the membership desk that they do not provide guest passes. I then called a manager via mobile and he began to tell me that some come in to take advantage of tires, food, etc... Huh? To purchase tires you need a membership and I pass pretty good restaurants to buy a or . So, I'm denied entrance to a store because I'm up to mischief?? I think that it's who shows up requesting this pass; I'll find out from the corporate office though but if that's the case, I say, shop Sam's - guest passes, scan and go, and they love to SLL of us spend our money.
I joined Costco earlier this year and liked the prices. I started purchasing several items that I use regularly at a really good price. I go back to replenish the items and now they don't carry them anymore. I was told "we have those items in stock." Where? They are nowhere to be found. And now, another item I was purchasing there is no longer available. One thing about Sam's Club, they keep merchandise for a very long time before they can no longer get it at a good price to pass on to its customers. I am really disappointed. I'm sure the last two items I purchase on a regular basis will disappear like the others. I doubt I will renew the membership. Another thing, they don't offer curbside pickup or scan and go - two of Sam's Club's features that I use frequently.
Great pizza. Not sure if it’s worth the 45 minute wait though.
6/15/2023: Discriminatory practices to customers by employees working the check out that store management could not answer for. We've been members since the Baton Rouge location first opened. Currently waiting to hear back from Costco's corporate management regarding this issue.6/27/2023: 12 days later and multiple attempts at communicating with Costco's corporate management, and still have not received any response.
This is not the first time I’ve purchased these and had to pluck the wings before cooking, but this is unacceptable!
Great deals on pizza and hotdog and quick service went it's not too swamped.
This one is similar to the one near us in Columbia MD though this one carries a good selection of wine and some common beers. My one knock is the parking lot is small and with a 29' RV it was less spacious than we're used to at Costco. I was surprised we had the company of another two dozen masked shoppers.
Restaurantji Recommends
Great prices, huge selections and although I normally seem to shop at the same time everyone else does; checkout is always fast and the associates are courteous and helpful.
Family went to Costco for a routine pantry re-stock. Walking and exploring what's new in Costco is always an experience. After walking around for sometime we're we're hungry. These were a great surprise to find! These were so yummy, we ate some in the car. We even had some with I dinner that night.
Nothing beats the prices for pizza or a hot dog when I'm in the mood. The staff are always nice, and the place is clean..frequently you'll have to deal with quite a crowd, but I always call in my order then it's waiting on you when you get there..just pay at the kiosk, and you are served quickly.
You make an appointment at Costco in the tire center is like waiting at a doctors office. Over 2 hrs still waiting to get a tire checked out.
I don't understand why anyone shops here. The "other " warehouse store's self checkout is enough of a benefit to cancel this membership. This pic is the line just an average weekday afternoon