El Paso Mexican Grill

absolutely terrible! if i could give zero stars i would!! we got seated fast, that was fine… but then while waiting to order we realized there was a hair in the chip basket, asked for a new basket just thought it was a mistake. once the food came out there was a hair in the barria taco dip and in the enchiladas, the waitresses hadnt been coming to check on anyone so i had to get up to where they were all huddled laughing loudly and playing to ask for a manager (had to wait 5 minutes so they could FIND her) when we notified the manager of the issue she acted as though it was nothing and just took the enchiladas off, when we went to pay for the rest of the food the waitresses were making comments as if we were the issue! hair nets need to be worn, customer service could definitely be better and they could be more professional when handling situations! overall the worst experience ive had, we had to go get the waitress to get refills, wasnt able to enjoy the food, nd having the staff playing in the corner instead of working didnt make it better!

On average each entree will be $15+. They had no Lime Frozen Margarita ready during their busiest time of day.

We have been regulars here for a while but tonight changed everything. The music was so loud and theh were taking shots out to the birthday people and yelling shots shots shots! It was not appropriate for kids or families in general. We did not even wait for our food. It was so LOUD! People, myself included were covering their ears. This is not a bar but sure seemed like it tonight. We will not be back!

Great place, if you haven’t been you really should try.

The food was good.

Everything was perfect

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos Loco, Top Shelf Frozen Margarita

Beautifully ? decorated, great atmosphere and service ?? I just didn't care for what I ordered. Oh, by the restaurant was very clean inside and out.

Atmosphere: 5

Food: 1

Service: 5

Really good fish and shrimp tacos. I wasn't a big fan of the pork carnitas taco. The meat was not tender enough. There's a wide selection and live band that plays every Thursday evening.

Atmosphere: 5

Food: 4

Service: 5

Food is just ok. Service is awful. We have been several times with the same pitiful service. They left us standing around the table holding 2 babies & we eventually had to get our own high chairs while holding the babies. One member of our party didn't receive their food until well after everyone else was finished eating even after asking where it was 3 times. Manager didn't really seem to care. Acted like we were bothering him with it. 3 strikes....won't be back.

Atmosphere: 3

Food: 3

Service: 1

The absolute worse waitress! We spent over two hours because of poor service, then she has the nerve to drop off the check and run away without a pen!

Atmosphere: 4

Food: 4

Service: 1

Great food and service

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chile Relleno Beef Taco & Beef Enchilada Combo, Top Shelf Frozen Margarita

Went here for birthday dinner last night and not the same! They had changed the menu. I ordered a burrito supreme and what a disappointment! It was a SMALL burrito about half the size it used to be and they now don’t include refried beans with it - just rice and some lettuce and tomatos. Not worth it! Big disappointment! I have been out of state for 4 months and wow things have gone downhill!

Atmosphere: 4

Food: 2

Service: 4

This was once a delicious restaurant but they have taken a turn.
Our service was outstanding but the food was bland and the cheese dip was very watered down. I was so disappointed. I’ve been coming here for years and I hate to see them cut corners and jack up their prices so high.

Atmosphere: 3

Food: 3

Service: 5

Restuarant needs to put some kind of insect controls(uv) to kill off the flies. Very annoying having to shoo them off the table.

Atmosphere: 2

Food: 4

Service: 3

The service was poor but I still was charged an auto tip. For 20 dollars I will never return to this restaurant

Atmosphere: 2

Food: 3

Service: 1