Outrageously expensive for mediocre food. My last visit.
Catherine b
The food didn’t have any flavor and the fries was not Cajun fries. Too expensive not worth it. The service you couldn’t hear the young lady take your order. Food look thrown together
Usually fine… but went in tonight at 9:08 and it seems like they were upset cuz they were already mopping and they close at 10. Both of my cheeseburgers were smashed flat. I’m sorry you had to do your job an hour before yall close
The burger's at Five guy's are always fresh and hot. Great fries, and the Chocolate malt is yummy....
Atmosphere: 4
Food: 5
Service: 5
Shane Kestenholz
this is the worst experience i’ve had in a long time. i ordered my food to pickup, and got the notification that it was ready. and when i got there no one would even tall to me or look at me, much less let me know when it would be ready.
Service: 1
Amos Spann
Fires always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Burger, Little Bacon Cheeseburger
this use to be my go to place. I went here yesterday and nothing but what appeared to be illegals working, now i could be wrong, they might be legally here, however i notice that the store was empty, the food was not as good as usual, they messed up my order (language barrier maybe, not sure). I could barely understand them when they called my number. This place use to stay packed. When will companies realize we dont want illegals here, go home, we cant even take care of our own problems!
Atmosphere: 1
Food: 2
Service: 1
asia Martinez
Absolutely delicious burgers, my nephew is a picky eater an he loved the frys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Fries, Little Bacon Burger, Bacon Cheeseburger, Grilled Cheese
Tom Gardiner
TIPPING AT A SELF-SERVE FAST FOOD JOINT?! NO WAY. NEVER.$35 for 2 burgers, 2 drinks and 1 regilular fry! No thanks.Before I begin my rant, let me be clear:When we dine at full-service restaurants I always tip appropriately. And if service is above-and-beyond I'm happy to tip 25%+ instead of the usual ~20%, but that's AFTER our service experience is over. Five Guys is most decidedly not a full service restaurant; it's fast food without a drive-thru window, nothing more.Begin rant/review:Five Guys has no table service or wait staff, it's a "counter service" place (aka - fast food). Unlike wait & bussing staff at the full-service places, Five Guys employees are paid starting at a little over $13/hr, which isn't a lot, but is WAY more than what actual restaurant servers make on their paychecks. Real service staff have to live off tips, sadly, but as non-service staff the workers at Five Guys make many times more on their paychecks.Unlike a full-service restaurant, you have to order at the counter, pay at the time of ordering, get your own drink, ketchup, straws, utensils, clear your table, etc. which is traditional for fast food places. But now they've begun asking for a tip at the point of payment BEFORE getting food and with no table service! Even at a full-service restaurant I'd balk at the very idea of being asked to tip before service was rendered (happy to afterwards). Having the customer do all the traditional work of a server yet having the nerve to ask me to tip for services they don't offer is insulting - insulting enough that we likely won't return until this inappropriate ask of tipping for no service is stopped.The entire point of tipping is to show wait staff your appreciation for good service at the table and to supplement the much, much lower pay they receive than workers at Five Guys. (I personally believe everyone should be paid a living wage, tips become extinct, and the difference should be made up in the cost of the product/food.)After paying nearly $34 for 2 burgers, 1 regular fry, and 2 small drinks that we had to get ourselves, asking for a tip is an insult to the customer and an even bigger insult to all the hard-working, criminally underpaid service staff at real restaurants.For us, Five Guys is now Bye, Guys. We'll take our business where it's appreciated and where we're not asked to tip for services before they're rendered and especially since such services are actually never rendered at all. In fact, we'll just frequent the full-service restaurants in town that have great burgers and where staff not only deserve the tips, but need them.
Outrageously expensive for mediocre food. My last visit.
The food didn’t have any flavor and the fries was not Cajun fries. Too expensive not worth it. The service you couldn’t hear the young lady take your order.
Food look thrown together
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger Combo, Bacon Burger, Cajun Fries
Usually fine… but went in tonight at 9:08 and it seems like they were upset cuz they were already mopping and they close at 10. Both of my cheeseburgers were smashed flat. I’m sorry you had to do your job an hour before yall close
Atmosphere: 1
Food: 1
Service: 1
Dietary restrictions: Great options with flavor
Recommended dishes: Cheeseburger Combo, Cheeseburger
The burger's at Five guy's are always fresh and hot. Great fries, and the Chocolate malt is yummy....
Atmosphere: 4
Food: 5
Service: 5
this is the worst experience i’ve had in a long time. i ordered my food to pickup, and got the notification that it was ready. and when i got there no one would even tall to me or look at me, much less let me know when it would be ready.
Service: 1
Fires always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Burger, Little Bacon Cheeseburger
Customer service is soo bad
Food: 2
Service: 1
Food a1, but it was some trash
Great service thank you
Restaurantji Recommends
Manager on duty was a dime piece ?
Atmosphere: 5
Food: 5
Service: 5
Excellent recommendation, very rich.
Atmosphere: 5
Food: 5
Service: 5
this use to be my go to place. I went here yesterday and nothing but what appeared to be illegals working, now i could be wrong, they might be legally here, however i notice that the store was empty, the food was not as good as usual, they messed up my order (language barrier maybe, not sure). I could barely understand them when they called my number. This place use to stay packed. When will companies realize we dont want illegals here, go home, we cant even take care of our own problems!
Atmosphere: 1
Food: 2
Service: 1
Absolutely delicious burgers, my nephew is a picky eater an he loved the frys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Fries, Little Bacon Burger, Bacon Cheeseburger, Grilled Cheese
TIPPING AT A SELF-SERVE FAST FOOD JOINT?! NO WAY. NEVER.$35 for 2 burgers, 2 drinks and 1 regilular fry! No thanks.Before I begin my rant, let me be clear:When we dine at full-service restaurants I always tip appropriately. And if service is above-and-beyond I'm happy to tip 25%+ instead of the usual ~20%, but that's AFTER our service experience is over. Five Guys is most decidedly not a full service restaurant; it's fast food without a drive-thru window, nothing more.Begin rant/review:Five Guys has no table service or wait staff, it's a "counter service" place (aka - fast food). Unlike wait & bussing staff at the full-service places, Five Guys employees are paid starting at a little over $13/hr, which isn't a lot, but is WAY more than what actual restaurant servers make on their paychecks. Real service staff have to live off tips, sadly, but as non-service staff the workers at Five Guys make many times more on their paychecks.Unlike a full-service restaurant, you have to order at the counter, pay at the time of ordering, get your own drink, ketchup, straws, utensils, clear your table, etc. which is traditional for fast food places. But now they've begun asking for a tip at the point of payment BEFORE getting food and with no table service! Even at a full-service restaurant I'd balk at the very idea of being asked to tip before service was rendered (happy to afterwards). Having the customer do all the traditional work of a server yet having the nerve to ask me to tip for services they don't offer is insulting - insulting enough that we likely won't return until this inappropriate ask of tipping for no service is stopped.The entire point of tipping is to show wait staff your appreciation for good service at the table and to supplement the much, much lower pay they receive than workers at Five Guys. (I personally believe everyone should be paid a living wage, tips become extinct, and the difference should be made up in the cost of the product/food.)After paying nearly $34 for 2 burgers, 1 regular fry, and 2 small drinks that we had to get ourselves, asking for a tip is an insult to the customer and an even bigger insult to all the hard-working, criminally underpaid service staff at real restaurants.For us, Five Guys is now Bye, Guys. We'll take our business where it's appreciated and where we're not asked to tip for services before they're rendered and especially since such services are actually never rendered at all. In fact, we'll just frequent the full-service restaurants in town that have great burgers and where staff not only deserve the tips, but need them.
Atmosphere: 1
Food: 3
Service: 2
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