Izzo's Illegal Burrito - City Square

The portions of food are very generous. The staff is polite and eager to move the line ahead so the wait is not long at all.

The food was nasty and salty. Never again.

I waited 20 minutes for a kid's quesadilla, and inquired a few times and they kept saying it would be out soon. Many people that came in after me left before me. One was a family that had a kid's quesadilla and I saw them packaging it and I thought it was for me and then they handed it to the family with kids that came in after me. I got a refund and left. Went around the corner to taco bell. No wait and better food.

Food was ok! A little soggy, next time I will get sauces to the side! but overall good taste. freshly made and awesome associate that provided me service!

The Metairie Izzo’s has gone down hill over the past couple of years. Ordered from there for the last time tonight. The orders have been consistently wrong, poor quality, and lacking ingredients we paid for. Just returned from the 4th time of having to get our order fixed in two months, they didn’t send half of our order. Last time, the steak burrito we ordered came with no steak. If you’d like to be disappointed, frustrated, and let down, feel free to eat here.

Yummy!

Atmosphere: 5

Food: 5

Service: 5

Yummy!

Atmosphere: 5

Food: 5

Service: 5

It's awesome in the mornings

Atmosphere: 4

Food: 4

Service: 4

i ordered online at 4:15pm. it’s currently 5:07 and i still haven’t gotten my food and i’ve been waiting in the restaurant for 20 minutes

Atmosphere: 4

Food: 4

Service: 1

Food is great but every single time I do a pick up order when I arrive at the time on the confirmation page my order hasn’t even been started and I have to wait 10 minutes. After the third time of this happening I’ve just decided it’s not worth it to do a pick up order. I will just order when I arrive. Frustrating!

Izzos delivers on every front! The staff is always friendly and the food is always delicious.

I came to this location today and a girl with multi color hair was making my burrito, and some of the meat in the burrito fell onto the countertop. She put the meat back into my burrito. That is cross-contamination! She proceeds to remake my order with an attitude. She checks me out with an attitude and picks up the store phone to proceed with an order while I’m checking out. She needs to be re-trained on food safety.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Burrito

It's not a bad place. People were polite. It was clean and not too crowded when I went and food had flavor. I had a veggie bowl which was

Atmosphere: 3

Food: 3

Service: 3

I order a mushroom topping and was told it was an extra fee, but the older gentleman serving me, barely put any mushrooms on it. I said if it is extra then you need to give me more.. He did and when I went to the register, He charged me twice.
The coke machine was not in service at lunchtime so I had to get sweet tea. Very angry when I get to work finding out that The sweet tea was unsweetened labeled sweet. Get the meal “deal” and the chips and Queso or a smoke and mirrors to make your bill higher. The Queso is the size of a ramekin of ketchup. You basically get to have enough for 5 chips and throw the rest away or eat them plain.
My lunch was ruined and very costly.
My lunch was over $17 dollars and I am angry because lunch should never be that much.
I didn’t tip.

I left my phone on the table and the employees had it for me when I came back! Thank you SO much! Food was delicious! Please add a dairy-free chz option :)

Vegetarian options: Please offer some vegan opetion ? lard in black beans

Atmosphere: 5

Food: 5

Service: 5