Jimmy John's
10711 Coursey Blvd, Baton Rouge
(225) 292-7348
Recent Reviews
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Go to any other location if you can. I placed an order through the app..estimated to be ready at 9:45 (even then i wasnt too pressed for time) and pulled up at 9:49…sat at the menu/call box and said “hello?” 3 different times then pulled up to the window. (I would have gone inside but i have my friend’s little girl in her car seat in the back) ….still saw no one even after sitting there for 5 more minutes. Finally i decide to call instead of being rude and honking the horn..they apologize and say the batteries fell out of their headsets….both of them. (Still dont believe this was actually the case🙄) ….yall …3 people walked into view. After i had been sitting there for 10 minutes and didnt see a soul. im understanding and patient to a fault but even after i called the resutaurant to ask for a manager to call me back because even at the window they were not very apologetic and were all laughing. Idk what they were doing in the back, but even knowing they had a pickup order..no one checked the window ?Yall…the general manager gets on the phone…barks at me with, “what ? What do you want? Fee food ? Is that all you want ? Fine i’ll comp the order !”
🫠 im speechless at this customer service and this is not the first time i’ve had a problem at this location. Just the first time i’ve had to try to talk to that nightmare of a manager.
I would have apologized, explained the situation, and offered anything i could.
This whole situation not only made me late to my babysitting job this evening but it upset me because i hate confrontation. This lady was just awful.
Atmosphere: 1
Food: 4
Service: 1
First time here all I can say is amazing.The staff is very friendly they took their time to help me figure out what I want.One of the workers came to check on me to see was the food good (most definitely was) I will be here again!!!! 10/10 highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Sandwich
Came here for lunch food is always great, woman at counter had bad customer service ask if I was part of a reward program and didn’t tell me a how to sign up for it after I ask how, the parking lot is to small for the amount of business it get almost got hit twice in the parking lot leaving.
Atmosphere: 1
Food: 5
Service: 1
Always a good sandwich. The beach club is my go-to, and once again it did not disappoint. Service at this location was good, food was prepared properly and in a timely manner.
Atmosphere: 3
Food: 4
Service: 4
Always fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Sandwich, Roast Beef
Just started visiting this location pretty frequently about two months ago, and every time I’ve been it’s been a really pleasant experience. Most times I order through the app, but I’ve also ordered directly through the speaker and no matter which way I do my food comes out equally as fast. I’ve only been inside once or twice now, but the team they have behind the counter seems pretty friendly. I have absolutely zero complaints about the drive-through crew as they are very friendly every single time I’ve come through.
Atmosphere: 5
Food: 5
Service: 5
food was good, service was uncomforting, and atmosphere is nice (building is new and nice looking). i rode my motorcycle from work to get food here. i pulled to drive thru, but everyone in the store is staring at me...it was awkward. asked how their day was and noone answered. so thanks for making ppl feel uncomfortable. i actually enjoy the food and been there several times but no longer!
Atmosphere: 4
Food: 5
Service: 1
Fast - that always helps!
Parking: Can get tight between 12-1pm.
Atmosphere: 3
Food: 5
Service: 5
Bring back the pickle
Atmosphere: 5
Food: 5
Service: 5
Food is consistently good, fast, fresh to order.Very good in it's category.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast and good roast beef sandwiches here.
Atmosphere: 4
Food: 5
Service: 5
I tried the tuna sandwich which was delicious. The customer is good and they are fast with order
Food: 5
Service: 5
Pretty darn great sandwich shop.
Atmosphere: 5
Food: 5
Service: 5
Simply the
Atmosphere: 5
Food: 5
Service: 5
Expensive but good.
Atmosphere: 4
Food: 4
Service: 3
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